At a Glance
- Tasks: Be the friendly face of our slots floor, assisting guests and ensuring smooth gaming operations.
- Company: Join a vibrant team at the Hippodrome Casino, known for its exciting atmosphere.
- Benefits: Earn Β£700-Β£1000+ monthly, enjoy discounts, and access mental health support.
- Why this job: Create memorable experiences for guests while working in a dynamic environment.
- Qualifications: Must have one year of Slot Host experience and excellent communication skills.
- Other info: Flexible shifts, great career growth, and a fun workplace culture await you!
The predicted salary is between 700 - 1000 Β£ per month.
We are looking for a confident, customer-focused Slot Host to join our Electronic Gaming team. You'll be the friendly face of the slots floor, and will be responsible for creating and maintaining a welcoming atmosphere for guests, ensuring the smooth running of all electronic gaming operations and providing the highest level of customer service.
Key Responsibilities
- Welcome and assist guests in using slot machines and electronic games.
- Provide guidance on gameplay, machine features, and promotions.
- Monitor the slots area to ensure machines are functioning correctly.
- Respond to guest enquiries and resolve issues promptly and professionally.
- Liaise with the technical, security, and gaming teams as needed.
What We're Looking For
- You must have one year of experience working as a Slot Host in a similar environment.
- Confidence using technology and explaining it to others.
- Excellent communication and interpersonal skills.
- A proactive, approachable, and professional attitude.
- Ability to work in a fast-paced environment and remain calm under pressure.
- Flexibility to work night shifts and weekends.
- You must be over 18 years of age.
What we offer:
- Tronc which currently pays between Β£700-Β£1000+ per month
- 50% discount in the Hippodrome Casino's restaurants & bars
- 30% off Magic Mike Live tickets for friends and family
- Enhanced maternity & paternity pay
- Mental health and wellbeing support through our Employee Assistance Programme
- Access to discounts for many retailers, leisure, food and entertainment establishments
- Season ticket loans
- Salary exchange
- Cycle to Work & Tusker electric vehicle schemes
- Excellent foreign exchange rates
- Life assurance
- Company pension
Slot Host employer: The Hippodrome Casino
Contact Detail:
The Hippodrome Casino Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Slot Host
β¨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in as a Slot Host.
β¨Tip Number 2
Practice your customer service skills! Think of scenarios you might face on the slots floor and how you'd handle them. Being able to demonstrate your problem-solving abilities will impress the hiring team.
β¨Tip Number 3
Network with current employees! If you know someone working at the casino, reach out for insights. They might share tips that could give you an edge during the hiring process.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at the Hippodrome Casino.
We think you need these skills to ace Slot Host
Some tips for your application π«‘
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've created welcoming atmospheres and resolved guest issues in the past. Use specific examples to show us you're the friendly face we're looking for!
Be Tech-Savvy: Since you'll be guiding guests on using slot machines and electronic games, it's crucial to demonstrate your confidence with technology. Share any relevant experiences where youβve explained tech features or helped others understand how to use them.
Keep It Professional Yet Approachable: Your application should reflect a professional attitude while also being approachable. Use a friendly tone in your writing, and donβt hesitate to let your personality shine through. We want to know the real you!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy β just follow the prompts and submit your details!
How to prepare for a job interview at The Hippodrome Casino
β¨Know Your Stuff
Make sure youβre familiar with the different types of slot machines and electronic games. Brush up on their features and any current promotions. This will help you answer questions confidently and show that you're ready to assist guests effectively.
β¨Show Off Your People Skills
As a Slot Host, you'll be the friendly face for guests. Practice your communication skills and think of examples where you've provided excellent customer service. Being approachable and professional is key, so let your personality shine through!
β¨Stay Cool Under Pressure
The gaming floor can get hectic, especially during busy times. Prepare yourself for potential scenarios where you might need to resolve guest issues quickly. Think about how you would handle difficult situations calmly and efficiently.
β¨Flexibility is Key
Since the role requires night shifts and weekends, be ready to discuss your availability. Show that youβre adaptable and willing to work when needed. This demonstrates your commitment to the role and the team.