Restaurant Head Waiter/Waitress in London

Restaurant Head Waiter/Waitress in London

London Full-Time 25000 - 30000 £ / year (est.) No working from home possible
The Hippodrome Casino

At a Glance

  • Tasks: Deliver exceptional service and create memorable dining experiences for guests.
  • Company: Heliot Steak House, a vibrant dining destination in London.
  • Benefits: 50% discount on dining, mental health support, and flexible working hours.
  • Other info: Exciting opportunities for career growth in a fast-paced environment.
  • Why this job: Join a dynamic team and showcase your passion for food and hospitality.
  • Qualifications: Experience in premium restaurants and strong communication skills.

The predicted salary is between 25000 - 30000 £ per year.

The Heliot Steak House is one of London’s most exciting dining destinations. Known for its award‑winning USDA prime steaks, bold flavours, and glamorous setting overlooking the main gaming floor, Heliot offers guests a unique blend of fine dining and vibrant entertainment. We are looking for an enthusiastic and professional Head Waiter/Waitress to join our team. You’ll be delivering exceptional service in a fast‑paced, high‑profile environment, ensuring every guest enjoys a memorable dining experience.

Key Responsibilities

  • Provide attentive and knowledgeable service to all guests.
  • Take food and drink orders accurately and efficiently.
  • Deliver dishes and beverages with confidence and flair.
  • Maintain cleanliness and presentation of the dining area.
  • Work closely with kitchen to ensure smooth service.

What We’re Looking For

  • Previous experience in a premium restaurant or hospitality setting.
  • A passion for food, wine, and guest service.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and as part of a team.
  • Flexibility to work evenings and weekends.

What We Offer

  • Inclusion in the hospitality tronc.
  • 50% discount in the Hippodrome Casino's restaurants & bars.
  • 30% off Magic Mike Live tickets for friends and family.
  • Enhanced maternity & paternity pay.
  • Mental health and wellbeing support through our Employee Assistance Programme.
  • Access to discounts for many retailers, leisure, food and entertainment establishments.
  • Season ticket loans.
  • Salary exchange Cycle to Work & Tusker electric vehicle schemes.
  • Excellent foreign exchange rates.
  • Life assurance.
  • Company pension.

Restaurant Head Waiter/Waitress in London employer: The Hippodrome Casino

The Heliot Steak House is an exceptional employer, offering a vibrant work culture where passion for food and guest service thrives. Located in the heart of London, employees benefit from a range of perks including generous discounts at the Hippodrome Casino's restaurants, mental health support, and opportunities for personal growth within a dynamic team. Join us to be part of a unique dining experience that combines fine cuisine with lively entertainment, all while enjoying a supportive and rewarding workplace.

The Hippodrome Casino

Contact Details:

The Hippodrome Casino Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Restaurant Head Waiter/Waitress in London

Tip Number 1

Get to know the restaurant scene! Familiarise yourself with places like The Heliot Steak House and their unique offerings. This way, when you walk in for an interview, you can chat confidently about their menu and vibe.

Tip Number 2

Practice your service skills! Whether it’s taking orders or delivering dishes, show us you’ve got the flair and confidence to impress guests. Maybe even do a mock service with friends to get comfortable under pressure.

Tip Number 3

Network like a pro! Connect with people in the hospitality industry, attend events, or join online groups. You never know who might have a lead on a Head Waiter/Waitress position or offer some insider tips.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our team at The Heliot Steak House.

We think you need these skills to ace Restaurant Head Waiter/Waitress in London

Exceptional Service
Food and Drink Knowledge
Attention to Detail
Communication Skills
Interpersonal Skills
Ability to Work Under Pressure
Teamwork

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for food and guest service shine through. We want to see that you’re not just looking for a job, but that you genuinely love the hospitality industry and are excited about joining our team.

Tailor Your Experience:Make sure to highlight your previous experience in premium restaurants or hospitality settings. We’re looking for specific examples of how you’ve delivered exceptional service, so don’t hold back on those details!

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining The Heliot Steak House team.

How to prepare for a job interview at The Hippodrome Casino

Know the Menu Inside Out

Before your interview, make sure you’re familiar with the menu at The Heliot Steak House. Understand the different cuts of steak, wine pairings, and any signature dishes. This knowledge will not only impress your interviewers but also show your passion for food and service.

Showcase Your Service Skills

During the interview, be ready to discuss your previous experience in hospitality. Share specific examples of how you've provided exceptional service in a fast-paced environment. Highlight any situations where you went above and beyond for guests, as this aligns perfectly with what they’re looking for.

Demonstrate Team Spirit

The role requires working closely with the kitchen and other staff. Be prepared to talk about your teamwork experiences. Share stories that illustrate your ability to collaborate effectively under pressure, as this is crucial in a busy restaurant setting.

Dress to Impress

First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the fine dining environment and shows that you take the opportunity seriously. Remember, you’re applying for a high-profile position!