At a Glance
- Tasks: Ensure smooth operations at live gaming tables while providing top-notch customer service.
- Company: Join The Hippodrome, the UK's largest entertainment and casino venue, known for its vibrant atmosphere.
- Benefits: Enjoy flexible shifts, discounts on food and events, and a fantastic working environment.
- Other info: Eligible candidates must be 18+, flexible, and ready to embrace new ideas.
- Why this job: Be part of a fun-loving team that values innovation and personal development in a dynamic setting.
- Qualifications: Must have 2+ years of experience in inspecting games like Roulette and Blackjack; fluent English required.
The predicted salary is between 27000 - 40000 £ per year.
We are seeking a highly skilled and detail-oriented Dealer Inspector to join the Hippodrome\'s Live Table Gaming team. As a Dealer Inspector, you will play a critical role in maintaining the integrity of our gaming operations, ensuring compliance with regulatory standards, and supporting the development of our dealer team.
Key Responsibilities
Monitor and evaluate live table games to ensure accuracy, fairness, and adherence to procedures.
Provide constructive feedback and coaching to dealers to maintain high standards of performance.
Identify and report any irregularities or breaches of gaming regulations.
Assist in training and mentoring new dealers.
Collaborate with Gaming Managers to ensure smooth floor operations.
Maintain a strong presence on the gaming floor, promoting a safe and professional environment.
Who We\'re Looking For
At least two years\' experience Inspecting the following games: Roulette, Blackjack, Punto Banco & Three Card Poker.
The ability to work in a team within a culture of mutual trust and respect, while utilising their strengths to develop themselves and others.
An assertive but empathic and diplomatic personality who is seen as a role model and is comfortable working in an environment with contrasting needs and has a proactive approach to resolving problems.
A passion to pursue outstanding customer service with a natural fun-loving, warm and friendly nature.
An exceptional and honest communicator who is open to new ideas.
Shifts
Four 10-hour shifts per week, providing three consecutive days off (currently available from the start date).
Five 8-hour shifts per week, with all shifts concluding by 10:00 PM (availability limited and subject to a waiting list).
Part-time positions are available and we\'ll be happy to discuss the details with you at your interview.
The Hippodrome Casino offers a chance for you to work in a fantastic working environment, with the opportunity of professional development and promotion.
What We Offer
Tronc which currently pays between £700-£1000+ per month
50% discount in the Hippodrome Casino\'s restaurants & bars
30% off Magic Mike Live tickets for friends and family
Enhanced maternity & paternity pay
Mental health and wellbeing support through our Employee Assistance Programme
Access to discounts for many retailers, leisure, food and entertainment establishments
Season ticket loans
Salary exchange Cycle to Work & Tusker electric vehicle schemes
Excellent foreign exchange rates
Life assurance
Company pension
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Dealer Inspector in London employer: The Hippodrome Casino
The Hippodrome Casino is an exceptional employer, offering a vibrant and dynamic work environment at the UK's largest entertainment and casino venue. With a strong focus on employee development, you will have access to professional growth opportunities, flexible working hours, and a range of attractive benefits including discounts, rewards for innovative ideas, and a supportive culture that values teamwork and outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Dealer Inspector in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Hippodrome Casino. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Hippodrome Casino
Don't be shy about reaching out to The Hippodrome Casino directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Dealer Inspector in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Hippodrome Casino and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Hippodrome Casino
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
