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- Tasks: Ensure smooth operations at live gaming tables while providing top-notch customer service.
- Company: Join The Hippodrome, the UK's largest entertainment and casino venue, known for its vibrant atmosphere.
- Benefits: Enjoy flexible shifts, discounts on food and events, and a fantastic working environment.
- Why this job: Be part of a fun-loving team that values innovation and personal development in a dynamic setting.
- Qualifications: Must have 2+ years of experience in inspecting games like Roulette and Blackjack; fluent English required.
- Other info: Eligible candidates must be 18+, flexible, and ready to embrace new ideas.
The predicted salary is between 27000 - 40000 £ per year.
We are seeking a highly skilled and detail-oriented Dealer Inspector to join the Hippodrome\’s Live Table Gaming team. As a Dealer Inspector, you will play a critical role in maintaining the integrity of our gaming operations, ensuring compliance with regulatory standards, and supporting the development of our dealer team.
Key Responsibilities
Monitor and evaluate live table games to ensure accuracy, fairness, and adherence to procedures.
Provide constructive feedback and coaching to dealers to maintain high standards of performance.
Identify and report any irregularities or breaches of gaming regulations.
Assist in training and mentoring new dealers.
Collaborate with Gaming Managers to ensure smooth floor operations.
Maintain a strong presence on the gaming floor, promoting a safe and professional environment.
Who We\’re Looking For
At least two years\’ experience Inspecting the following games: Roulette, Blackjack, Punto Banco & Three Card Poker.
The ability to work in a team within a culture of mutual trust and respect, while utilising their strengths to develop themselves and others.
An assertive but empathic and diplomatic personality who is seen as a role model and is comfortable working in an environment with contrasting needs and has a proactive approach to resolving problems.
A passion to pursue outstanding customer service with a natural fun-loving, warm and friendly nature.
An exceptional and honest communicator who is open to new ideas.
Shifts
Four 10-hour shifts per week, providing three consecutive days off (currently available from the start date).
Five 8-hour shifts per week, with all shifts concluding by 10:00 PM (availability limited and subject to a waiting list).
Part-time positions are available and we\’ll be happy to discuss the details with you at your interview.
The Hippodrome Casino offers a chance for you to work in a fantastic working environment, with the opportunity of professional development and promotion.
What We Offer
Tronc which currently pays between £700-£1000+ per month
50% discount in the Hippodrome Casino\’s restaurants & bars
30% off Magic Mike Live tickets for friends and family
Enhanced maternity & paternity pay
Mental health and wellbeing support through our Employee Assistance Programme
Access to discounts for many retailers, leisure, food and entertainment establishments
Season ticket loans
Salary exchange Cycle to Work & Tusker electric vehicle schemes
Excellent foreign exchange rates
Life assurance
Company pension
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Dealer Inspector employer: The Hippodrome Casino
Contact Detail:
The Hippodrome Casino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dealer Inspector
✨Tip Number 1
Familiarise yourself with the specific games mentioned in the job description, such as Roulette and Blackjack. Being able to discuss your experience and knowledge of these games during an interview will show your expertise and passion for the role.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've handled challenging situations in the past. The Hippodrome values a warm and friendly nature, so showcasing your ability to maintain a positive atmosphere will be beneficial.
✨Tip Number 3
Research the Hippodrome's brand and its culture. Understanding their values and what makes them unique will help you align your answers with their expectations during the interview process.
✨Tip Number 4
Network with current or former employees of the Hippodrome if possible. They can provide insights into the work environment and may even offer tips on how to stand out as a candidate.
We think you need these skills to ace Dealer Inspector
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience, especially your two years of inspecting games like Roulette, Blackjack, and others mentioned in the job description. Use specific examples to demonstrate your skills and achievements.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for customer service and your ability to work in a team. Mention how your assertive yet empathetic personality makes you a role model in high-pressure situations.
Showcase Communication Skills: In your application, emphasise your communication skills. Provide examples of how you've effectively communicated with customers and colleagues, and how you've resolved conflicts or problems in the past.
Highlight Flexibility and Adaptability: Demonstrate your flexibility and openness to innovative ideas in your application. Mention any experiences where you've adapted to new ways of working or handled demanding situations calmly.
How to prepare for a job interview at The Hippodrome Casino
✨Showcase Your Experience
Make sure to highlight your two years of experience inspecting games like Roulette, Blackjack, and others. Be prepared to discuss specific situations where you ensured the smooth operation of a gaming table.
✨Demonstrate Teamwork Skills
Emphasise your ability to work within a team. Share examples of how you've collaborated with colleagues in the past, focusing on mutual trust and respect to create a positive working environment.
✨Exhibit Customer Service Passion
Prepare to discuss your approach to outstanding customer service. Think of instances where you went above and beyond to ensure customer satisfaction, showcasing your warm and friendly nature.
✨Communicate Effectively
As an effective communicator, be ready to demonstrate your communication skills during the interview. Practice articulating your thoughts clearly and be open to new ideas, as this will reflect your adaptability.