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For Companies At a Glance
- Tasks: Deliver exceptional service to casino guests and ensure a welcoming atmosphere.
- Company: Join the vibrant team at The Hippodrome Casino, a leading entertainment venue.
- Benefits: Enjoy discounts on dining, entertainment, and wellness support.
- Why this job: Be part of an exciting environment where every day is different and fun.
- Qualifications: Previous waiting experience is a plus; bring your positive attitude and communication skills.
- Other info: Flexible shifts available, perfect for students looking to earn while having fun.
The predicted salary is between 24000 - 36000 £ per year.
Overview
We are looking for enthusiastic and customer-focused waiting staff to join our gaming-focused hospitality team. You’ll be delivering exceptional service to our playing customers, ensuring every guest feels welcomed, valued, and well looked after.
Responsibilities
- Provide attentive and friendly service to players.
- Work collaboratively with gaming management teams to ensure smooth service.
- Take orders accurately and deliver food and drinks promptly.
- Handle guest enquiries and resolve any issues with professionalism.
Qualifications
- One year’s waiting or service experience, particularly in a casino would be an advantage.
- A positive attitude and passion for delivering great service.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure in a busy environment.
- Flexibility to work night shifts and weekends.
- Be over 18 years of age.
What We Offer
- 50% discount in the Hippodrome Casino\\\’s restaurants & bars.
- 30% off Magic Mike Live tickets for friends and family.
- Enhanced maternity & paternity pay.
- Mental health and wellbeing support through our Employee Assistance Programme.
- Access to discounts for many retailers, leisure, food and entertainment establishments.
- Season ticket loans.
- Salary exchange Cycle to Work & Tusker electric vehicle schemes.
- Excellent foreign exchange rates.
- Life assurance.
- Company pension.
Pay and Employment Details
Base pay range: This range is provided by The Hippodrome Casino. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Seniority level
- Entry level
Employment type
- Full-time
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Casino Floor Waiter/Waitress employer: The Hippodrome Casino
Contact Detail:
The Hippodrome Casino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casino Floor Waiter/Waitress
✨Tip Number 1
Get to know the casino vibe! Spend some time in the venue before applying. This way, you can understand the atmosphere and the type of service they expect. Plus, it shows your genuine interest when you chat with the hiring team.
✨Tip Number 2
Network like a pro! Talk to current staff or even regulars if you can. They might give you insider tips on what the casino looks for in their waitstaff. Plus, a friendly face can go a long way during the interview process.
✨Tip Number 3
Practice your customer service skills! Role-play with friends or family to handle tricky situations. Being able to demonstrate your problem-solving skills will impress the hiring team and show that you’re ready for the fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates there. Don’t miss out on the chance to join our awesome team!
We think you need these skills to ace Casino Floor Waiter/Waitress
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you're excited about the role and ready to deliver exceptional service to our guests.
Tailor Your Experience: Make sure to highlight any relevant waiting or service experience you have, especially in a casino setting. We love seeing how your background aligns with what we’re looking for!
Be Professional and Personable: Your written application should reflect your communication skills. Keep it friendly yet professional, showing us that you can handle guest enquiries and resolve issues with ease.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Hippodrome Casino
✨Know the Casino Culture
Familiarise yourself with the casino environment and its unique culture. Understand the gaming aspect and how hospitality plays a role in enhancing the customer experience. This will show your enthusiasm and readiness to be part of their team.
✨Showcase Your Service Skills
Prepare examples from your previous experience that highlight your customer service skills. Be ready to discuss how you’ve handled busy situations, taken orders accurately, and resolved guest issues. This will demonstrate your ability to thrive under pressure.
✨Practice Your Communication
Since excellent communication is key, practice speaking clearly and confidently about your experiences. You might even want to role-play common scenarios you could face on the casino floor, like taking orders or addressing customer concerns.
✨Emphasise Flexibility and Teamwork
Be prepared to discuss your availability for night shifts and weekends, as well as your ability to work collaboratively with others. Highlight any past experiences where teamwork was essential to success, showing that you can contribute positively to the gaming management teams.
