Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the Top Deck Poker Room, ensuring smooth operations and maximising profitability.
- Company: Join the Hippodrome, London's premier entertainment venue with a vibrant atmosphere.
- Benefits: Enjoy tips of £500-£700/month, birthday bonuses, discounts, and a company pension.
- Why this job: Be part of an exciting team, enhance guest experiences, and develop your career in a dynamic environment.
- Qualifications: Must have 3+ years in a busy poker room and strong customer service skills.
- Other info: Fluent English and good IT skills required; must be 18+ and eligible to work in the UK.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a talented Assistant Poker Deck Supervisor to work at London's most exciting entertainment venue, who will be dedicated to the Hippodrome with a desire to develop your career. You will be responsible for the smooth running of the Top Deck Poker Room, assisting in maximising profitability and ensuring that all games and activities are run within the structures and rules of the LCCP.
Is this you? Someone with:
- Natural leadership skills who is able to understand every individual in their team, utilise their strengths and develop them in areas where they require encouragement.
- A strong but flexible personality who is comfortable in an environment with conflicting needs and has a proactive approach to resolving conflict.
- A desire to make every guest happy by offering a unique experience which goes beyond their expectations.
- A sociable personality who engages easily with guests, is intuitive to what they are looking for and identifies how to offer more.
- A pro-active disposition, who is highly motivated and proud of the standard of work they produce.
- An exceptional communicator who instinctively changes their tone to get the best outcome.
It is essential that you have at least three years experience working in a busy poker room and that you hold knowledge of cash desk procedures and tournament management. You will have a strong understanding of what constitutes excellent customer service standards.
To work at the Hippodrome, you need to have fluent English language and good IT skills and be:
- Professional, positive and results focused.
- Highly organised and able to work under pressure.
- Forward thinking and continually looking for innovative ways to improve.
- Eighteen years or over.
- Eligible to work in the UK.
You will be included in our tronc scheme where you will receive tips between £500-£700+ per month. In addition to your basic pay, after three months of service you will be entitled to:
- £75 for your birthday to spend at the Hippodrome's restaurants and bars.
- Flat tronc scheme with no employer deductions.
- 50% discount on food and beverage in theatre, bars and food outlets.
- 30% off Magic Mike Live tickets.
- Discounts in local restaurants and takeaways.
- Season ticket loans.
- Recommend a friend scheme.
- Foreign exchange.
- Company Pension.
We are looking forward to hearing from you. Good luck!
Assistant Poker Deck Supervisor in Central London employer: The Hippodrome Casino
Contact Detail:
The Hippodrome Casino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Poker Deck Supervisor in Central London
✨Tip Number 1
Familiarise yourself with the Hippodrome's unique atmosphere and customer service standards. Visit the venue if you can, observe how staff interact with guests, and take notes on what makes their service exceptional.
✨Tip Number 2
Network with current or former employees of the Hippodrome. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss specific examples from your past experience in poker rooms. Highlight situations where you demonstrated leadership, resolved conflicts, or enhanced customer experiences to showcase your suitability for the role.
✨Tip Number 4
Showcase your proactive attitude by suggesting innovative ideas for improving the poker room's operations or guest experiences during your interview. This will demonstrate your commitment to contributing positively to the team.
We think you need these skills to ace Assistant Poker Deck Supervisor in Central London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in busy poker rooms, cash desk procedures, and tournament management. Emphasise your leadership skills and any relevant customer service achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the Hippodrome. Mention specific examples of how you've successfully managed teams and resolved conflicts in high-pressure environments.
Highlight Relevant Skills: In your application, clearly outline your communication skills, ability to engage with guests, and your proactive approach to improving customer experiences. Use specific examples to demonstrate these qualities.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at The Hippodrome Casino
✨Showcase Your Leadership Skills
As an Assistant Poker Deck Supervisor, demonstrating your natural leadership abilities is crucial. Be prepared to discuss specific examples of how you've successfully led a team in the past, highlighting how you identified individual strengths and helped develop them.
✨Emphasise Customer Service Excellence
This role requires a strong understanding of customer service standards. Share experiences where you went above and beyond to ensure guests had a memorable experience, showcasing your proactive approach to resolving conflicts and meeting diverse needs.
✨Demonstrate Your Communication Skills
Exceptional communication is key in this position. Practice articulating your thoughts clearly and adapting your tone based on the situation. Consider role-playing common scenarios you might encounter in the poker room to illustrate your adaptability.
✨Prepare for Technical Questions
Given the importance of cash desk procedures and tournament management, brush up on your technical knowledge. Be ready to answer questions about these processes and share any relevant experiences that demonstrate your expertise in a busy poker room environment.
