At a Glance
- Tasks: Lead a vibrant team in a busy pub environment, ensuring excellent customer service.
- Company: Join The Hillside, a historic pub with a welcoming atmosphere and rich heritage.
- Benefits: Enjoy 20% off food, flexible working hours, and 29 days holiday.
- Other info: Flexible shifts available; perfect for students looking to gain valuable experience.
- Why this job: Be part of a dynamic team and grow your career in hospitality.
- Qualifications: 1 year supervisory experience in a busy restaurant and strong customer care skills.
The predicted salary is between 28000 - 29000 € per year.
The Hillside is a charming, rustic pub situated in the historic Georgian village of Hillsborough, County Down, only 15 minutes drive from Belfast city centre. The Hillside first opened its doors to patrons in 1752 and has been enjoying a busy trade ever since thanks to our excellent food and drinks selection and our friendly, welcoming service. We are renowned for our roaring open fires in the winter and our pretty cobble stoned beer garden in the summer.
We have an excellent opportunity for an experienced Supervisor to join our team in The Hillside, Hillsborough! The successful candidate will have demonstrated previous supervisory experience (at least 1 year) in a similar busy restaurant environment, be able to lead and motivate a team, are customer focused and target driven. They should also be able to implement initiatives to increase revenue and will also have a working knowledge of food and drink stocktakes.
This is a full time position with a rate of pay of £13.57 per hour. This is an excellent opportunity to join Beannchor, one of the province's largest operators of licensed premises and to progress your career within hospitality!
Essential Criteria:- Excellent customer care skills
- A minimum of 1 year’s experience in a similar supervisory role
- A proven track record of providing excellent customer care
- The ability to supervise a team of employees on a shift basis and delegate effectively
- Excellent Communication, Presentation and Interpersonal skills
- Effective Organisational Skills
- A good working knowledge of I.T Systems
- Ability to use own initiative
- 2 years supervisor experience in a similar busy bar/restaurant
- NVQ Level 3 in Hospitality Supervisor & Leadership (or similar)
- Level 2 or higher Food Hygiene Certificate (must be current)
- First Aid Certificate (must be current)
The Hillside offers staff:
- Company Group discount offers
- 20% off food in The Cloth Ear, The National and Yardbird
- Flexible working
- 29 days holiday
- Seasonal parties
- NVQs
The ideal candidate will be fully flexible to work, days, evenings and weekend shifts. We are an equal opportunities employer. We reserve the right to apply an enhanced shortlisting criteria.
Supervisor in Hillsborough employer: The Hillside
The Hillside is an exceptional employer, offering a vibrant work culture in the picturesque village of Hillsborough, just a short drive from Belfast. With a focus on employee growth through training opportunities like NVQs and a commitment to work-life balance with flexible hours and generous holiday allowances, we ensure our team thrives in a supportive environment. Join us for a rewarding career in hospitality where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Hillsborough
✨Tip Number 1
Get to know the pub scene in Hillsborough! Familiarise yourself with The Hillside and its vibe. When you walk in for your interview, show that you understand their unique charm and what makes them tick. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Brush up on your leadership skills! Think of examples from your past experience where you’ve successfully led a team or improved customer service. Be ready to share these stories during your chat – it’ll highlight your supervisory experience and make you stand out.
✨Tip Number 3
Don’t forget to ask questions! When you get the chance, inquire about their team dynamics or how they handle busy shifts. This shows you’re not just there for the job, but you’re keen to be part of their community and contribute positively.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s a great way to ensure your interest is noted and gives us a chance to connect with you right away. Plus, it’s super easy!
We think you need these skills to ace Supervisor in Hillsborough
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous supervisory experience in a busy restaurant environment. We want to see how you've led teams and provided excellent customer care, so don’t hold back!
Be Customer-Focused:Since we pride ourselves on our friendly service, it’s crucial to demonstrate your customer care skills. Share specific examples of how you’ve gone above and beyond for customers in the past.
Tailor Your Application:Take a moment to tailor your application to match the job description. Use similar language and keywords from the posting to show us you’re a perfect fit for The Hillside.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at The Hillside
✨Know Your Pub Inside Out
Before the interview, make sure you familiarise yourself with The Hillside's history, menu, and unique offerings. Being able to discuss what makes this pub special will show your genuine interest and enthusiasm for the role.
✨Showcase Your Leadership Skills
Prepare examples from your previous supervisory experience where you successfully led a team or resolved conflicts. Highlighting your ability to motivate others and manage a busy environment will resonate well with the interviewers.
✨Customer Care is Key
Be ready to discuss specific instances where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for patrons, as this aligns perfectly with the pub's focus on friendly service.
✨Demonstrate Your Organisational Skills
Since the role requires effective organisational skills, come prepared with examples of how you've managed stocktakes or implemented initiatives to increase revenue in past roles. This will show that you can handle the responsibilities of the position.
