At a Glance
- Tasks: Lead a vibrant team in delivering exceptional customer service and driving revenue.
- Company: Join The Hillside, a historic pub with a welcoming atmosphere.
- Benefits: Enjoy 20% off food, flexible hours, 29 days holiday, and NVQ opportunities.
- Other info: Flexible shifts available; perfect for students looking to balance work and study.
- Why this job: Be part of a dynamic hospitality team and grow your career in a fun environment.
- Qualifications: 1 year supervisory experience in a busy restaurant and excellent communication skills.
The predicted salary is between 13.57 - 13.57 £ per hour.
The Hillside is a charming, rustic pub situated in the historic Georgian village of Hillsborough, County Down, only 15 minutes drive from Belfast city centre.
The Hillside first opened its doors to patrons in 1752 and has been enjoying a busy trade ever since thanks to our excellent food and drinks selection and our friendly, welcoming service.
We are renowned for our roaring open fires in the winter and our pretty cobble stoned beer garden in the summer.
We have an excellent opportunity for an experienced Supervisor to join our team in The Hillside, Hillsborough!
The successful candidate will have demonstrated previous supervisory experience (at least 1 years) in a similar busy Restaurant environment, be able to lead and motivate a team, are customer focused and target driven.
They should also be able to implement initiatives to increase revenue and will also have a working knowledge of food and drink stocktakes.
This is a full time position rate of pay £13.57 per hour.
This is an excellent opportunity to join Beannchor, one of the province's largest operators of licensed premises and to progress your career within hospitality!
Essential Criteria
- Excellent customer care skills
- A minimum of 1 year’s experience in a similar supervisory role
- A proven track record of providing excellent customer care
- The ability to supervise a team of employees on a shift basis and delegate effectively
- Excellent Communication, Presentation and Interpersonal skills
- Effective Organisational Skills
- A good working knowledge of I. T Systems
- Ability to use own initiative
Desirable Criteria
- 2 years supervisor experience in a similar busy bar/restaurant
- NVQ Level 3 in Hospitality Supervisor & Leadership (or similar)
- Level 2 or higher Food Hygiene Certificate (must be current)
- First Aid Certificate (must be current)
The Hillside offers staff
- Company Group discount offers 20% off food in The Cloth Ear, The National and Yardbird
- Flexible working
- 29days holiday
- Seasonal parties
- NVQs
The ideal candidate will be fully flexible to work, days evenings and weekend shifts.
We are an equal opportunities employer.
We reserve the right to apply an enhanced shortlisting criteria.
- #INDMM #Supervisor #Restaurant Supervisor #Bar Supervisor
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Supervisor employer: The Hillside
The Hillside is not just a historic pub; it's a vibrant workplace where team members are valued and encouraged to grow. Located in the picturesque village of Hillsborough, our staff enjoy a supportive work culture with flexible hours, competitive pay, and opportunities for professional development through NVQs. Join us for a rewarding career in hospitality, where you can thrive in a friendly environment while serving our loyal patrons.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Hillside. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Hillside
Don't be shy about reaching out to The Hillside directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Hillside and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Hillside
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
