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- Tasks: Manage waiting lists and ensure smooth operations in the Endoscopy Department.
- Company: The Hillingdon Hospitals NHS Foundation Trust provides a range of healthcare services in London.
- Benefits: Enjoy a full-time role with opportunities for personal development and training.
- Why this job: Join a dedicated team focused on high-quality patient care and modernisation initiatives.
- Qualifications: No specific qualifications required; ideal for entry-level candidates eager to learn.
- Other info: Be part of a supportive environment with over 3,500 staff members.
The predicted salary is between 30000 - 42000 £ per year.
We have an exciting opportunity to join the Endoscopy Department as a Booking Coordinator. The post-holder will effectively manage and take an active role in the continual development of the waiting list administration service, ensuring that capacity is fully utilised across the service; ensure that 18 Week RTT and 2 WW cancer procedures and policies are adhered to and that the performance targets for the department are met, in line with Trust and JAG objectives.
You will also be responsible for managing the smooth operation of department waiting lists, including both active and planned waiters in relation to national and Trust waiting times. The post holder will ensure that the administration and coordination of the planned and active waiting lists in the Trust is carried out to the highest standard, in a consistent and timely manner. The post holder will ensure that the processes in place fully support modernisation initiatives, for example the integration of Flexible Sigmoidoscopy Screening Programme.
The post holder will liaise with health care professionals, managers and other administration staff both within and outside the organisation, patients and relatives. To assist in the day-to-day management of the reception staff. To assist the Clinical Nurse Manager in the training and development of reception staff within the department within the framework of their Personal Development Plans.
The Hillingdon Hospitals NHS Foundation Trust is the only acute hospital in the London Borough of Hillingdon and offers a wide range of services, including accident and emergency, inpatient care, day surgery, outpatient clinics, and maternity services. The Trust’s services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit, and outpatient clinics.
The safety and well-being of our patients and staff is paramount and we are making urgent improvements to address this – particularly in infection prevention and control. We are making progress by working in partnership with local GPs, charities, community services, academic partners, our local authority, neighbouring hospitals, and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are focused on ensuring that our hospitals provide high quality, safe, and compassionate care, while we drive forward with the building of the new Hillingdon Hospital.
We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.
For further details / informal visits contact: Name: Shimoli Shah Job title: Senior Service Manager Email address: Shimoli.shah1@nhs.net
Endoscopy Booking Coordinator employer: The Hillingdon Hospitals NHS Foundation Trust
Contact Detail:
The Hillingdon Hospitals NHS Foundation Trust Recruiting Team
Shimoli.shah1@nhs.net
StudySmarter Expert Advice 🤫
We think this is how you could land Endoscopy Booking Coordinator
✨Tip Number 1
Familiarise yourself with the specific policies and procedures related to waiting list management in the NHS. Understanding the 18 Week RTT and 2 WW cancer procedures will show your commitment and readiness for the role.
✨Tip Number 2
Network with current or former employees of The Hillingdon Hospitals NHS Foundation Trust. They can provide valuable insights into the department's culture and expectations, which can help you tailor your approach during the interview.
✨Tip Number 3
Prepare to discuss your experience with administration and coordination in a healthcare setting. Highlight any relevant skills, such as managing waiting lists or liaising with healthcare professionals, to demonstrate your suitability for the role.
✨Tip Number 4
Stay updated on the latest developments in endoscopy services and patient care within the NHS. Showing that you are informed about current trends and challenges can set you apart from other candidates.
We think you need these skills to ace Endoscopy Booking Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Endoscopy Booking Coordinator position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in healthcare administration or booking coordination. Mention specific examples where you successfully managed waiting lists or adhered to performance targets.
Showcase Communication Skills: Since the role involves liaising with healthcare professionals and patients, make sure to demonstrate your strong communication skills. Provide examples of how you've effectively communicated in past roles, especially in a healthcare setting.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role of a Booking Coordinator.
How to prepare for a job interview at The Hillingdon Hospitals NHS Foundation Trust
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Endoscopy Booking Coordinator. Familiarise yourself with terms like 18 Week RTT and 2 WW cancer procedures, as well as the importance of managing waiting lists effectively.
✨Show Your Communication Skills
As this role involves liaising with healthcare professionals, patients, and relatives, be prepared to demonstrate your communication skills. Share examples from past experiences where you successfully managed communications in a busy environment.
✨Highlight Your Organisational Abilities
The position requires excellent organisational skills to manage waiting lists and ensure timely administration. Be ready to discuss how you prioritise tasks and manage your time effectively in previous roles.
✨Express Your Commitment to Patient Care
The Hillingdon Hospitals NHS Foundation Trust places a strong emphasis on patient safety and care. Be sure to convey your dedication to providing high-quality service and how you would contribute to the Trust's mission.
