At a Glance
- Tasks: Ensure smooth operations in a busy London office and support international business activities.
- Company: Dynamic international consulting firm with a vibrant team culture.
- Benefits: Variety, autonomy, and the chance to make a visible impact every day.
- Other info: Opportunity to thrive in a fast-paced, supportive environment.
- Why this job: Be central to operations and shape experiences across multiple offices.
- Qualifications: Experience in operations or office management with strong communication skills.
The predicted salary is between 40000 - 50000 € per year.
Do you have a talent for making operations tick seamlessly behind the scenes? We’re looking for an exceptional individual who’ll join the Operations team of this growing international consulting firm, someone who loves to take responsibility for the smooth running of back office/admin support operations and will relish a role where no day is the same. This is one of those critical, behind the scenes roles, that helps complex, entrepreneurial organisations thrive.
You’ll be a proven organiser who loves to be busy, challenged, and able to use your initiative. With an excellent eye for detail, and the ability to adapt to a wide variety of tasks, you’ll demonstrate dependability, resourcefulness, and operating with a high level of accountability and independence, whilst still being an excellent team player. Perhaps you’ll have operated in a varied office, operations or admin management role, or a broad Executive or Team support role, or equivalent, but you’ll certainly be someone who takes great pride in the quality of their work, and in being a trusted ‘go to’ support resource within your organisation.
What you’ll do:
- Ensure the smooth day‑to‑day running of a busy London office, but also support business operations in Europe & New York.
- Manage suppliers, facilities, compliance, office moves, onboarding new starters.
- Coordinate complex travel arrangements and itineraries for dispersed teams and executives, including anticipating diary/logistical challenges.
- Plan, coordinate and execute internal and external events, including vendor/contract/budget management.
- Act as focal point of contact for day-to-day staff needs, reporting to the Head of Operations.
What you bring:
- Proven experience in busy operations/team support or office management role, including managing travel, logistics, and events.
- A service‑driven mindset and strong communication skills, with the ability to adapt, use initiative, and work with a high level of precision and organisation.
- Advanced Microsoft Office skills, and with a curiosity about AI tools and emerging tech.
- Emotional intelligence and a calm, solutions‑focused approach.
Why join:
You’ll be central to how the organisation operates, shaping processes, environments, and experiences across multiple international offices. If you want variety, autonomy, and the chance to make a visible impact every day, this is a real opportunity to thrive. This is a great chance to join a vibrant team doing purposeful work.
Operations Manager (Business Support/Office Management) in London employer: The Highfield Partnership
Join a dynamic international consulting firm where your role as an Operations Manager will be pivotal in ensuring seamless operations across our busy London office and supporting our teams in Europe and New York. We pride ourselves on fostering a vibrant work culture that values initiative, precision, and collaboration, offering you the opportunity to make a tangible impact every day while enjoying a variety of tasks and the chance for personal growth within a supportive team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager (Business Support/Office Management) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their operations and think about how your skills can help them thrive. Tailor your responses to show you’re the perfect fit for their dynamic environment.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've managed complex tasks or events in the past. This will demonstrate your ability to handle the busy, varied role they’re looking to fill.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Operations Manager (Business Support/Office Management) in London
Some tips for your application 🫡
Show Off Your Organisational Skills:In your application, make sure to highlight your knack for keeping things running smoothly. We want to see examples of how you've managed busy operations or supported teams in the past. Don’t be shy about sharing your proudest moments!
Tailor Your Application:Take a moment to customise your CV and cover letter for this role. Use the job description as your guide and sprinkle in keywords that match our needs. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Detail-Oriented:We love a good eye for detail! Make sure your application is free from typos and errors. A polished application reflects your commitment to quality and precision, which is exactly what we’re looking for in an Operations Manager.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at The Highfield Partnership
✨Know Your Operations Inside Out
Before the interview, dive deep into the operations of the company. Understand their structure, processes, and any recent changes or challenges they might be facing. This will not only show your genuine interest but also allow you to discuss how your skills can directly contribute to their success.
✨Showcase Your Organisational Skills
Prepare specific examples from your past experiences where you successfully managed logistics, coordinated events, or streamlined operations. Use the STAR method (Situation, Task, Action, Result) to clearly articulate your contributions and the positive outcomes that followed.
✨Demonstrate Your Service-Driven Mindset
During the interview, emphasise your commitment to providing excellent support. Share anecdotes that highlight your ability to anticipate needs, solve problems, and maintain a calm demeanour under pressure. This will resonate well with their focus on dependability and resourcefulness.
✨Be Tech-Savvy and Curious
Since the role requires advanced Microsoft Office skills and an interest in AI tools, be prepared to discuss your proficiency with these technologies. Mention any relevant tools you've used and express your enthusiasm for learning new tech that can enhance operational efficiency.
