Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the store floor, motivate your team, and ensure top-notch customer service.
- Company: Join Mango, a vibrant fashion brand with a global presence.
- Benefits: Enjoy a 35% discount, professional development, and international opportunities.
- Why this job: Be part of a dynamic team and make a real impact in fashion retail.
- Qualifications: Dynamic, enthusiastic, and target-oriented individuals with strong communication skills.
- Other info: Grow personally and professionally in an inclusive and creative environment.
The predicted salary is between 28000 - 42000 £ per year.
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity.
Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world.
For our store in Leicester – Highcross SC, we are looking for a Floor Manager to join our team.
Reporting to the Store Manager, you will be responsible for the general running of the floor. You will ensure that sales targets are achieved, and customer service is at its highest level. You will be responsible for leading and motivating your team and maintaining an active and pleasant atmosphere in the store at all times.
40 hours per week
Full flexibility required
Monday to Sunday
YOUR MAIN RESPONSIBILITIES:
- To ensure and provide an excellent level of customer service in the store
- To ensure the team possesses good product knowledge and is aware of the key performance indicators.
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To organise and distribute tasks and positions to each member of the team
- To ensure that sales targets are implemented, achieved and exceeded in store
- To prioritise customer service above all other tasks
- To communicate actively with the team and pass on any information that may affect sales.
- To coach each employee in their training and development, leading by example
ABOUT YOU:
We are looking for a very dynamic and enthusiastic individual who is passionate about people and who thrives on dynamic environments. You are target-oriented, you know how to keep your team motivated and how to communicate at all levels. You have the ability to adapt to changes, prioritise and to motivate the team to work for the common goal of the store.
If you like sharing responsibility, developing both professionally and personally, and wants to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
YOUR BENEFITS:
- As a member of the Mango team, you’ll get a 35% discount on all our lines, so that you’ll always be wearing the latest!
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you towards success.
- Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
At Mango, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person’s authenticity.
#J-18808-Ljbffr
Mango - Floor Manager employer: The Highcross Lp
Contact Detail:
The Highcross Lp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mango - Floor Manager
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing Mango's website and social media. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Floor Manager, you'll be leading a team and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and refine your communication style.
✨Tip Number 3
Show off your leadership skills! Think of examples from your past experiences where you've motivated a team or resolved conflicts. Be ready to share these stories during your interview to demonstrate your capability.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the Mango family. Don’t miss out on this opportunity!
We think you need these skills to ace Mango - Floor Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for fashion and customer service shine through. We want to see how your passion aligns with Mango's vibrant culture and values.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the Floor Manager role. Focus on your leadership skills and any achievements in sales or team motivation that can set you apart from the crowd.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and skills, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our official website! This ensures that we receive your details directly and can process your application smoothly.
How to prepare for a job interview at The Highcross Lp
✨Know Your Stuff
Before the interview, make sure you’re familiar with Mango’s brand values and product lines. Research their latest collections and understand what sets them apart in the fashion industry. This will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated teams in the past or handled challenging situations. Be ready to discuss your approach to coaching and developing team members, as this is crucial for the role.
✨Customer Service is Key
Mango places a high value on customer service, so be prepared to discuss your strategies for ensuring an excellent shopping experience. Think of specific instances where you went above and beyond for customers and how you can instil that same level of service in your team.
✨Be Flexible and Adaptable
The retail environment can change rapidly, so demonstrate your ability to adapt to new challenges. Share experiences where you successfully managed change or prioritised tasks under pressure. This will highlight your dynamic nature, which is essential for thriving at Mango.