Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests, manage reservations, and ensure a fantastic first impression.
- Company: Umami World Kitchen, where global flavours meet in a stylish setting.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Fast-paced environment perfect for those passionate about hospitality.
- Why this job: Join a vibrant team and be the face of a culinary adventure.
- Qualifications: Experience in customer service, strong communication skills, and a friendly attitude.
The predicted salary is between 1200 - 1600 £ per month.
Welcome to Umami World Kitchen, where global flavours collide in the most delicious way possible. Think of us as your culinary passport - no jet lag, just 100+ mouthwatering dishes from every corner of the globe. From Chinese dim sum to Italian classics, Indian spices to Malaysian street food, we’ve got it all under one seriously stylish roof.
About the Role
We are looking for a friendly and professional Restaurant Receptionist to be the first point of contact for our guests. In this role, you will manage reservations, greet customers, and ensure an excellent first impression while supporting the front-of-house team.
Key Responsibilities
- Greet and welcome guests in a friendly and professional manner.
- Manage reservations, handle booking inquiries, and ensure an efficient seating arrangement.
- Answer phone calls, take reservations, and respond to customer inquiries.
- Maintain a clean and organized reception area.
- Assist guests with their needs, including guiding them to their tables and addressing any special requests.
- Process guest check-ins and ensure that all necessary information is recorded.
- Handle customer complaints or concerns promptly and professionally.
- Assist the front-of-house team with administrative tasks as needed.
Key Requirements
- Previous experience in a receptionist or customer service role, preferably in a restaurant or hospitality setting.
- Strong interpersonal and communication skills.
- Ability to handle reservations, phone inquiries, and guest requests in a professional manner.
- Organizational skills to manage multiple bookings and ensure smooth service.
- Proficiency with reservation systems and basic office software.
- Ability to work under pressure in a fast-paced environment.
- A friendly, approachable, and positive attitude.
What We Offer
- Competitive salary and benefits.
- Opportunities for career growth and development.
- A supportive and dynamic work environment.
If you’re an outgoing individual with a passion for hospitality, we’d love to hear from you!
Umami - Receptionist in Leicester employer: The Highcross Lp
Contact Detail:
The Highcross Lp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Umami - Receptionist in Leicester
✨Tip Number 1
Make sure to research Umami World Kitchen before your interview. Knowing about their global dishes and unique vibe will help you connect with the team and show your genuine interest in the role.
✨Tip Number 2
Practice your greeting and customer service skills. As a receptionist, you'll be the first face guests see, so being warm and welcoming is key. Role-play with a friend to nail that perfect first impression!
✨Tip Number 3
Prepare to discuss your previous experience in hospitality. Think of specific examples where you handled reservations or resolved customer complaints. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and really keen on joining the Umami team.
We think you need these skills to ace Umami - Receptionist in Leicester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of your personality into your cover letter!
Highlight Relevant Experience: Make sure to mention any previous experience in customer service or as a receptionist, especially in a restaurant setting. We love seeing how your past roles have prepared you for this position at Umami.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your skills and experiences without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at The Highcross Lp
✨Know the Menu Inside Out
Familiarise yourself with Umami World Kitchen's diverse menu. Being able to discuss dishes and recommend options shows your enthusiasm for the role and helps you connect with guests.
✨Practice Your Greeting
As the first point of contact, your greeting sets the tone. Practice a warm and professional welcome that reflects the restaurant's vibe. A friendly smile and eye contact can make all the difference!
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage reservations and handle multiple tasks. Share specific examples from past experiences where you successfully juggled bookings or resolved customer inquiries efficiently.
✨Prepare for Common Scenarios
Think about potential customer complaints or special requests you might encounter. Prepare responses that demonstrate your problem-solving skills and ability to remain calm under pressure, which is crucial in a fast-paced environment.