At a Glance
- Tasks: Deliver exceptional customer service and support sales goals in a luxury retail environment.
- Company: Join Reiss, a leading luxury brand with a commitment to sustainability and quality.
- Benefits: Enjoy a seasonal business wear allowance and a rewarding commission structure.
- Why this job: Be part of a dynamic team and represent a brand known for elegance and style.
- Qualifications: Passion for luxury products and previous customer-facing experience preferred.
- Other info: Diversity and inclusion are at the heart of our hiring process.
The predicted salary is between 10 - 13 £ per hour.
With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals.
As part of our Retail team, you will be joining our store in Leicester as our Sales Associate, on a permanent part-time basis. You will be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.
What you will be doing:
- Delivering a premium and tailored customer service experience
- Providing in depth knowledge of the brand and our products
- Communicating appropriately and effectively with customers, team members and management
- Acting as a Reiss Brand Ambassador
What you will ideally bring to the role:
- A passion for premium or luxury product
- Previous experience in a customer-facing environment
- Be able to see things through the customer's eyes
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Have excellent communication and interpersonal skills
- Have excellent organisational and decision-making skills
- Be a team player
- Good written and verbal communication skills
What we will do for you:
- Seasonal business wear allowance
- Rewarding commission structure
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.
We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
Reiss - Sales Associate in Leicester employer: The Highcross Lp
Contact Detail:
The Highcross Lp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reiss - Sales Associate in Leicester
✨Tip Number 1
Get to know Reiss and its products inside out! Familiarise yourself with their brand values and the luxury items they offer. This way, when you chat with the team or during interviews, you can show off your passion and knowledge.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in a retail environment. Role-playing with a friend can help you feel more confident and prepared for those tricky questions.
✨Tip Number 3
Network like a pro! Connect with current or former Reiss employees on LinkedIn. They might share insights about the company culture or even refer you for the role. Plus, it shows you're genuinely interested in being part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can tailor your application to highlight how you fit into Reiss's vision of exceptional customer service.
We think you need these skills to ace Reiss - Sales Associate in Leicester
Some tips for your application 🫡
Show Your Passion: Let your love for premium and luxury products shine through in your application. We want to see that you genuinely care about the brand and what it stands for, so share any relevant experiences or interests that highlight this passion.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Sales Associate role at Reiss. We appreciate when candidates take the time to connect their background to our values and expectations.
Highlight Customer Service Skills: Since exceptional customer service is key for us, be sure to include examples of how you've provided outstanding service in previous roles. We love hearing about your ability to see things from the customer's perspective!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at The Highcross Lp
✨Know the Brand Inside Out
Before your interview, dive deep into Reiss's history, values, and product range. Understanding their commitment to sustainability and luxury will help you connect with the brand during your conversation.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you can demonstrate your ability to see things through the customer's eyes and adapt to their needs.
✨Be a Team Player
Reiss values teamwork, so be ready to discuss how you've collaborated with others in previous roles. Share specific instances where you contributed to team goals or supported colleagues in a fast-paced environment.
✨Practice Effective Communication
Since excellent communication is key for this role, practice articulating your thoughts clearly. Consider doing mock interviews with friends or family to refine your verbal skills and ensure you convey your passion for the brand.