Our Krispy Kreme store in Leicester is a bright and welcoming spot where our team serve freshly made doughnuts, rich coffee, and plenty of smiles to shoppers and visitors every day. Located in the Highcross Shopping Centre, it’s a lively, fast‑paced environment full of energy, fun, and teamwork. With great transport links and a supportive crew, it’s a fantastic place to work and be part of spreading joy across the East Midlands.
What You’ll Be Doing
As one of our Krispy Kremers, you’ll enjoy:
- Free doughnut & hot drinks every shift (because you deserve a treat!)
- Generous team discounts across all our products
- Training & development to help you grow your career with us
- Recognition & celebrations for great work and special moments
- Competitive pay and opportunities for progression
- Pension scheme and life assurance (eligibility applies)
- A fun, friendly environment where everyone’s welcome and teamwork makes the magic happen.
- Exclusive savings through our Treat Box discount platform.
- Support Office roles eligible for Private Healthcare
- Free access to our Wellbeing & Belonging service.
What You’ll Be Doing
Join the team that brings smiles (and doughnuts) to life! As a team member, you’ll:
- Welcome every guest with a friendly face and genuine warmth
- Serve up our delicious doughnuts and drinks with confidence and care
- Recommend your favourite flavours and help guests find theirs
- Keep the store looking fresh, stocked, and ready for the next rush
- Jump in where needed—from the till to the display, and everywhere in between
- Help maintain a clean, safe, and fun environment
We’re on the lookout for someone who’s:
- 18 or over (due to lone‑working responsibilities)
- Seeking part‑time hours with the flexibility to work opening and closing shifts
- Available throughout the week, Monday to Sunday
- A natural team player with a passion for making someone’s day
- Positive, eager to learn, and ready to roll up their sleeves
- Dependable, enthusiastic, and brings good vibes wherever they go
About Krispy Kreme
Our People: We embrace diversity within our teams, so whether you\'re a foodie, drink lover, sport enthusiast, gym bunny, movie buff, history geek, gamer, music fan, book worm, none of the above or all the above, you\'ll find a friend here!
Our Doughnuts: We\'re famous for our amazing doughnuts, but did you know that every Krispy Kreme doughnut is handmade, decorated and delivered fresh daily by one of our awesome team members?
Culture: Our culture is created through our leadership mix, of which there are a dozen (naturally!): Check out our careers page for more information on our Krispy Kreme Culture
Love our planet: Our beautiful, natural world gives us our sugar, cocoa, eggs, milk, coffee, and so much more. Protecting and preserving it is vitally important to us. So, we\'re constantly working to reduce our environmental impact and become more sustainable in all we do. Check out our Social Responsibility page for more information.
StudySmarter Expert Advice🤫
We think this is how you could land Krispy Kreme - Retail Sales Assistant in Leicester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like The Highcross Lp, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like The Highcross Lp!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at The Highcross Lp, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at The Highcross Lp and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show The Highcross Lp that you’re ready to jump in and contribute right away!
How to prepare for a job interview at The Highcross Lp
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
