At a Glance
- Tasks: Ensure safety and security in a busy shopping centre while assisting customers.
- Company: Join a vibrant shopping centre team focused on community safety.
- Benefits: Flexible shifts, training opportunities, and a supportive work environment.
- Other info: Great opportunity for career development in a dynamic retail environment.
- Why this job: Be the hero of the shopping centre, making it a safe space for everyone.
- Qualifications: SIA Door Supervisor Licence required; customer service skills are a must.
The predicted salary is between 26000 - 36000 £ per year.
To assist with the smooth running of the shopping centre and to assist with all emergency situations when they occur. This includes providing visible security cover to the Centre, handling enquiries and customer concerns, monitoring CCTV (by suitably trained and licensed staff) and controlling contractors and deliveries to the Centre.
Key Responsibilities
- To work the hours and shifts in accordance with conditions of employment.
- To undertake regular patrols of the Centre as instructed by the Centre Manager.
- To carry out duties in accordance with instructions issued by Centre Manager.
- To comply fully with the Health & Safety Policy for the centre.
- To comply with their individual responsibilities to ensure that the requirements of the Regulatory Reform (Fire Safety) Order are complied with, in line with company policy and site procedures.
- To ensure that the Rules & Regulations of the Centre are always complied with.
- Ensure that all incidents are recorded in Incident Log.
- Ensure that contractors arriving on site adhere fully to requirements for contractor management and site H&S in line with the company policy and site procedures.
- Ensure that the centre is a safe and pleasant environment.
- To assist with enquiries from the public if so required.
- To be aware of and abide by all rules, terms and conditions of the company.
- To comply with the Security Industry Act 2001, officers must hold a valid SIA Door supervisor Licence and where necessary a Public Space Surveillance Licence.
Skills, Knowledge and Experience
- Experience in the provision of security services in a busy environment visited by members of the public.
- Ability to always demonstrate good levels of customer service.
- Ability to work on own initiative and deal with demanding situations.
- Honest and reliable work ethic.
- Willingness to partake in on-site training for emergency procedures.
- Excellent organizational, interpersonal and communication skills.
- Willingness to adopt a flexible approach to work patterns and work weekends/evenings as and when required.
- Willingness to undertake additional training and career development.
- Well presented.
- Accurate record keeping with good attention to detail.
- Operational experience within a retailing environment.
- Ability to use full range of Microsoft applications inc. Word, Excel, PowerPoint, Outlook.
- Basic knowledge of H&S legislation.
Working Hours - 44.33 hours per week, 4 on 2 off, 07:00-16:00, 12:00-22:00
Highcross - Security Officer 44.33hrs in Leicester employer: The Highcross Lp
At Highcross, we pride ourselves on being an exceptional employer, offering a dynamic work environment where security officers play a vital role in ensuring the safety and smooth operation of our bustling shopping centre. Our commitment to employee growth is evident through ongoing training opportunities and a supportive culture that values teamwork and customer service excellence. Located in a vibrant retail hub, we provide our staff with a unique chance to engage with the community while enjoying competitive benefits and a flexible work schedule.
StudySmarter Expert Advice🤫
We think this is how you could land Highcross - Security Officer 44.33hrs in Leicester
✨Join Security Community Events
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Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like The Highcross Lp. Don’t hesitate to reach out and ask for insights or informational interviews!
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✨Directly Apply to The Highcross Lp
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We think you need these skills to ace Highcross - Security Officer 44.33hrs in Leicester
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at The Highcross Lp. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at The Highcross Lp.
How to prepare for a job interview at The Highcross Lp
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at The Highcross Lp.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at The Highcross Lp.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at The Highcross Lp.
