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- Tasks: Lead the front-of-house team to create unforgettable guest experiences.
- Company: A top hospitality brand in Leicester with a vibrant team culture.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Join us to elevate guest experiences and develop your leadership skills.
- Qualifications: Previous FOH leadership experience and excellent communication skills.
- Other info: Flexibility for evening and weekend shifts is a must.
The predicted salary is between 30000 - 42000 £ per year.
A leading hospitality brand in Leicester seeks an experienced FOH Section Lead to supervise the front-of-house team. The role involves ensuring exceptional guest experiences, managing service operations, and training staff.
Ideal candidates will have prior FOH leadership experience and strong communication skills. This position offers a competitive salary, career growth opportunities, and a dynamic team environment. Flexibility for evening and weekend shifts is essential.
FOH Team Lead — Elevate Guest Experiences in Leicester employer: The Highcross Lp
Contact Detail:
The Highcross Lp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Team Lead — Elevate Guest Experiences in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a FOH Team Lead role. Sometimes, it's all about who you know, and a personal recommendation can really give you the edge.
✨Tip Number 2
Show off your personality! When you get that interview, be sure to let your passion for guest experiences shine through. Share stories from your previous roles that highlight your leadership skills and how you've made a difference in service operations.
✨Tip Number 3
Prepare for situational questions! Think about scenarios you might face as a FOH Team Lead and how you'd handle them. This will show the hiring team that you're ready to tackle challenges head-on and keep the team motivated.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, it helps us keep track of all the amazing candidates like you who are eager to join our dynamic team.
We think you need these skills to ace FOH Team Lead — Elevate Guest Experiences in Leicester
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your previous FOH leadership experience. We want to see how you've managed teams and created exceptional guest experiences in the past!
Communicate Clearly: Strong communication skills are key for this role. Use your application to demonstrate your ability to convey ideas clearly and effectively. We love a well-structured application that’s easy to read!
Be Yourself: Let your personality shine through in your application! We’re looking for someone who can bring energy to our team, so don’t be afraid to show us what makes you unique.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your application and get you one step closer to joining our dynamic team!
How to prepare for a job interview at The Highcross Lp
✨Know the Brand Inside Out
Before your interview, make sure you research the hospitality brand thoroughly. Understand their values, mission, and what sets them apart in Leicester's competitive market. This knowledge will help you demonstrate your genuine interest and align your answers with their goals.
✨Showcase Your Leadership Skills
As a FOH Team Lead, you'll need to highlight your previous leadership experience. Prepare specific examples of how you've successfully managed a team, resolved conflicts, or improved service operations. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Guest Experience
Since the role focuses on elevating guest experiences, be ready to discuss your approach to customer service. Share anecdotes that illustrate your ability to create memorable moments for guests and how you train your team to do the same. This will show that you prioritise guest satisfaction.
✨Be Ready for Flexibility Questions
Given the requirement for evening and weekend shifts, expect questions about your availability. Be honest about your schedule and express your willingness to adapt. Highlight any previous experience working flexible hours, as this will reassure them of your commitment to the role.
