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- Tasks: Lead a team to ensure top-notch cleaning standards in a busy environment.
- Company: Join a leading facilities management company with a focus on service excellence.
- Benefits: Competitive pay, flexible shifts, and opportunities for career advancement.
- Why this job: Make a real difference in customer satisfaction while leading a dynamic team.
- Qualifications: Supervisory experience and strong communication skills are essential.
- Other info: Enjoy a vibrant work culture with diverse challenges every day.
The predicted salary is between 36000 - 60000 £ per year.
A leading facilities management company is seeking a Cleaning Manager to maintain high standards in a busy customer-facing environment. This role involves overseeing a large team, conducting quality assurance checks, and managing compliance with health and safety regulations.
The ideal candidate will have significant supervisory experience, excellent communication skills, and a proactive approach to problem-solving.
Working hours include early and late shifts across 5 out of 7 days, including weekends and bank holidays.
Customer-Focused Cleaning Manager — Lead Service Excellence in Leicester employer: The Highcross Lp
Contact Detail:
The Highcross Lp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer-Focused Cleaning Manager — Lead Service Excellence in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. We all know that sometimes it’s not just what you know, but who you know that can help you land that Customer-Focused Cleaning Manager role.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and quality assurance. We suggest role-playing with a friend or using mock interviews to boost your confidence and communication skills.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you’ve tackled challenges in a busy environment. We want to see how you maintain service excellence under pressure!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer-Focused Cleaning Manager — Lead Service Excellence in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your supervisory experience and any relevant skills that match the job description. We want to see how your background aligns with our need for a proactive Cleaning Manager!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your excellent communication skills and explain why you're the perfect fit for maintaining high standards in a customer-focused environment.
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love seeing candidates who can think on their feet and manage compliance effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at The Highcross Lp
✨Know Your Stuff
Make sure you understand the key responsibilities of a Cleaning Manager. Brush up on your knowledge of health and safety regulations, quality assurance processes, and team management strategies. This will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you've successfully led a team or improved service standards. Be ready to discuss how you handle conflicts, motivate staff, and ensure compliance with regulations. This will demonstrate your supervisory experience and proactive approach.
✨Communicate Clearly
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or family member to refine your responses and ensure you can convey your ideas effectively during the actual interview.
✨Be Flexible and Ready to Adapt
Given the varied working hours, be prepared to discuss your availability and willingness to work early or late shifts, including weekends and bank holidays. Showing that you're adaptable and committed to meeting the needs of the business will make a positive impression.
