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For Companies At a Glance
- Tasks: Lead a department to enhance sales and deliver an amazing customer experience.
- Company: Join H&M, a global leader in fashion retail focused on growth and inclusivity.
- Benefits: Enjoy a staff discount, flexible hours, and extensive development opportunities worldwide.
- Why this job: Be part of a diverse team that values your input and fosters personal growth.
- Qualifications: Management experience in customer service and a passion for people and profitability required.
- Other info: This is a permanent position with 39 hours per week, fully flexible availability needed.
The predicted salary is between 28800 - 43200 £ per year.
Our Leaders have the ambition to make our people and business grow. As a Department Manager you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience.
Key responsibilities:
- You lead with a vision to secure the best experience for all our colleagues and customers.
- You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
- You analyse and follow up on Sales & Profit KPI’s for your department.
- You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers’ safety.
Qualifications
We are looking for people who have:
- Management experience in a customer-facing environment.
- Previous experience of leading and managing teams.
- A passion for profitability and people.
Additional Information
This is a permanent position offering 39 hours per week. Availability 7 days fully flexible, weekends included. This position is based in the H&M Leicester Highcross store.
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world.
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H&M - Department Manager employer: The Highcross Lp
Contact Detail:
The Highcross Lp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land H&M - Department Manager
✨Tip Number 1
Familiarize yourself with H&M's values and culture. Understanding their commitment to inclusion and diversity will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Highlight your management experience in customer-facing environments during your interview. Be prepared to share specific examples of how you've successfully led teams and improved customer experiences in previous roles.
✨Tip Number 3
Demonstrate your passion for profitability by discussing how you've previously analyzed KPIs and implemented strategies that positively impacted sales and profit margins in your department.
✨Tip Number 4
Showcase your commitment to health and safety standards. Be ready to discuss how you've ensured compliance with legal requirements and created a safe environment for both employees and customers in your past positions.
We think you need these skills to ace H&M - Department Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Department Manager position at H&M. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these.
Highlight Relevant Experience: In your CV and cover letter, emphasize your management experience in customer-facing environments. Provide specific examples of how you have led teams, improved sales, or enhanced customer experiences in previous roles.
Show Your Passion: Express your passion for profitability and people in your application. Share anecdotes that demonstrate your commitment to team development and customer satisfaction, as these are crucial for the role.
Tailor Your Application: Customize your CV and cover letter to reflect H&M's values, especially regarding inclusion and diversity. Mention how you can contribute to creating an equitable workplace and how your diverse experiences can benefit the team.
How to prepare for a job interview at The Highcross Lp
✨Show Your Leadership Skills
As a Department Manager, it's crucial to demonstrate your leadership abilities. Share specific examples of how you've successfully led teams in the past, focusing on your approach to motivating and developing team members.
✨Understand Sales & Profit KPIs
Familiarize yourself with key performance indicators related to sales and profit. Be prepared to discuss how you have analyzed these metrics in previous roles and how you plan to use them to drive success in your department.
✨Emphasize Customer Experience
H&M values a customer-first approach. Prepare to discuss strategies you've implemented to enhance customer experience in your previous positions, and how you plan to continue this focus as a Department Manager.
✨Commit to Inclusion & Diversity
H&M is dedicated to creating an inclusive workplace. Be ready to talk about your experiences with diversity and inclusion in your teams, and how you can contribute to fostering a positive environment for all employees and customers.
