At a Glance
- Tasks: Support HR processes, manage employee relations, and coordinate payroll tasks for a dynamic team.
- Company: Join Highcross, a vibrant workplace focused on employee well-being and development.
- Benefits: Enjoy competitive pay, professional growth opportunities, and a supportive work environment.
- Other info: Flexible working hours and a chance to grow your career in a collaborative setting.
- Why this job: Be the go-to person for HR queries and make a real difference in employee experiences.
- Qualifications: 2+ years of HR experience and strong communication skills are essential.
The predicted salary is between 36000 - 60000 € per year.
Reporting to the Head of Operations, the HR Administrator will be the first point of contact for all HR, ER cases and payroll related queries at Highcross supporting 100 employees. Working closely with the Centre Director, Head of Operations and all Department Managers the HR Administrator will reference HR policies and procedures to provide a consistent approach to HR processes ensuring an efficient and accurate HR service is provided to support the centre and the payroll team.
Key Responsibilities
Employee Relations
- Advise managers, team leaders and employees on queries regarding HR policies and procedures.
- Provide advice and guidance to managers to ensure Savills investigatory, disciplinary and grievance processes are correctly followed.
- Escalate any complex or high-risk cases to Savills HR Advisor.
- Draft and issue all investigation, grievance and disciplinary letters (invitations, outcomes, and no further actions).
- Gather and collate evidence packs to issue to employee and disciplining manager
- Effective note taking at employee relations meetings.
- Keep up to date with changes in relevant employment law legislation and ensure that the Company complies.
Recruitment & Selection
- Raise all Recruitment Authorisation forms and track progress.
- Manage applicants and be the local point of contact for applications from Savills website.
- Assist departments with assessment centres and interviews (choosing scenarios/activities inviting and interviewing applicants).
- Process and upload all new starters to the HR system ensuring compliance with right to work legislation and all new starter paperwork has been received prior to start date.
- Weekly review and chasing of outstanding employee documents and ensuring that this is followed up with the line manager as part of the 1-month probation review meeting.
- Request, chase and respond to employee references, ensuring that at least 1 employer reference and 1 character reference is obtained for each New Starter.
- Draft and issue contracts and offer letters.
- Monitor probationary periods, ensuring Managers are completing reviews in a timely manner.
Changes to Employment
Process all changes to employmentand personal details in a timely fashion which may include:
- Following the Company’s remuneration procedure.
- Updating the Cascade HR system with the required changes.
- Issuing a change of contract terms and conditions letter in line with the Company’s standards.
- Ensuring the appropriate system access / company property is provided in line any changes.
Variations
- Ensure all variations to contracts are supported with adequate authorisation and processed on HR system accordingly and within payroll deadlines.
- Monitor fixed term contract end dates and ensure Managers are taking appropriate action.
- Draft all correspondences.
- Update payroll spread sheets if applicable.
Leavers
Process all new leaver paperwork in a timely manner which will include:
- Process leaver paperwork and action on HR system.
- Liaising with the payroll team to establish any overpayments to be deducted and communicated to the leaver.
- Notify the relevant parties of a leaver to ensure that all company property is returned and any system access is deactivated.
- Communicating all leavers information to the employee and arranging and supporting exit interviews.
- Liaising with the Regional HR Advisor when questionnaires have been returned.
Payroll
- Prioritise payroll tasks including absence and overtime to completion within the monthly payroll timetable
- Coordinate the monthly payroll and send to payroll team meeting all deadlines
- Deal with all pay/payroll queries, and were necessary liaise with central team
Absence
Ensure the Company’s absence policies and procedures are adhered to at all times. This will involve:
- Work with line managers to manage short term sickness and absence. Ensuring that return to work process has been followed and that the necessary supporting documentation has been provided.
- Manage long term absence, arranging welfare meetings, requesting GP reports, and organising occupational health assessments when required in line with company policy.
- Provide advice and guidance on Maternity, Paternity and Shared Parental Leave.
- Support managers with flexible working requests.
- Initiate AWOL procedures in line with company policy.
Ensure probation documentation is completed on the HR portal and filed in the employee electronic file, in line with required probation period timescales. This will involve:
- Issuing probation paperwork to Line Manager’s.
- Ensure Line Managers are aware of the necessary deadlines and timescales that should be adhered at the required intervals.
- Confirm outcome of probation meeting reviews in writing to the employee.
Annual Reviews
- Provide advice and guidance to managers to ensure performance reviews are completed correctly and by the required deadline.
- Provide regular progress reports to the centre senior management team, to include labour turnover, etc.
HR Systems
- Regularly review the data on Cascade HR system and ensure that it is correct and up to date at all times.
- Deal with general cascade queries login details, password resets, holiday/ absence queries from staff working in close liaison with the HR and Payroll teams.
- Process all SIA License Renewals for the centre within the required timescales and company standards ensuring that cascade is up to date and any deductions are communicated to Payroll.
- Ensure that all Security and Customer services employees are adequately vetted in line with the Savills Procurement Policy.
Training
- Assist with the organisation of centre training sessions when required.
- Upload performance reviews onto HR system.
- Log and monitor training requirements.
Adhoc
- Pension applications – Paperwork and assist with any queries.
- Monitor SIA database and assist with new applications and renewals.
- Any other duties may reasonably be required from time to time.
Additional Responsibilities
- Attend any training and development courses as necessary.
- Take on the role of wellbeing champion within the Centre.
- Adhere to all company policies and procedures.
- Undertake any other reasonable duties as required to meet the needs of the Centre.
Skills, Knowledge and Experience
Qualifications & experience
- Minimum of 2 years HR experience gained within a facilities, retail or hospitality related environment.
- Experience in dealing with ER cases
- Understanding the need for confidentiality when dealing with both internal and external information
- Accomplished in Microsoft Office applications including Excel, Word, Outlook
- HR system experience
Personal Specification
- Strong organisational and administration skills including attention to detail and presentation
- Adaptable and flexible and able to respond to changing priorities whilst working in a busy multi-skilled office environment
- Excellent customer service skills, with previous experience of dealing with internal and external clients
- Understanding the need for confidentiality when dealing with both internal and external information
- Polite, professional, articulate, outgoing and a confident communicator (both written and verbally)
- A high level of interpersonal skills and a willingness to work as part of a team collaborating with both the local team and also relevant head office departments
- Ability to prioritise workload and meet the daily demands of the team whilst working alone
Working Hours -Monday-Friday 9-6pm 40 hrs per week (periodic early / late shifts to support HR meetings)
Highcross - HR Administrator in Leicester employer: The Highcross Lp
Highcross is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture where HR Administrators play a vital role in shaping the employee experience for over 100 staff members. With a commitment to continuous development, employees benefit from training opportunities and a collaborative environment, ensuring that every team member can thrive while contributing to the success of the centre. Located in a dynamic setting, Highcross provides a unique chance to engage with diverse teams and make a meaningful impact within the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Highcross - HR Administrator in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field, attend industry events, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Highcross and understand their culture and values. Think about how your experience aligns with their needs, especially around employee relations and payroll queries.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do mock interviews with you. Focus on common HR scenarios and how you’d handle them, so you’re ready to impress when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Highcross!
We think you need these skills to ace Highcross - HR Administrator in Leicester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR Administrator role. Highlight your relevant experience, especially in employee relations and payroll tasks, as these are key for us at Highcross.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've handled HR queries or managed recruitment processes in the past.
Showcase Your Attention to Detail:As an HR Administrator, attention to detail is crucial. Make sure your application is free from typos and errors, and format it neatly to reflect your organisational skills.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at The Highcross Lp
✨Know Your HR Policies
Familiarise yourself with the HR policies and procedures relevant to the role. Be prepared to discuss how you would handle specific employee relations scenarios, as this will show your understanding of the company's approach and your ability to provide consistent advice.
✨Showcase Your Organisational Skills
As an HR Administrator, organisation is key. Bring examples of how you've managed multiple tasks or projects in the past. You might even want to prepare a brief outline of how you would prioritise tasks like payroll processing and recruitment to demonstrate your proactive approach.
✨Prepare for Common HR Scenarios
Think about common HR situations such as handling grievances or conducting exit interviews. Prepare some thoughtful responses on how you would approach these situations, highlighting your experience and any relevant legislation you’re familiar with.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the company. For instance, ask about the team dynamics or how the HR department collaborates with other departments. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
