The Hickstead Hotel is seeking an experienced, energetic, hands-on Operations Manager to lead the day-to-day operations of our 52-bedroom property in West Sussex. This role requires a strong focus on guest experience, service quality and operational profitability.
You will oversee F&B, weddings and events, drive revenue growth while managing labour, purchasing and margins, and develop a motivated hotel team in a flat management environment.
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Hands-On Hotel Ops Leader - Growth & Guest Experience in Haywards Heath employer: The Hickstead Hotel
The Hickstead Hotel is an exceptional employer that offers a vibrant work culture and a unique opportunity for growth in the heart of West Sussex. With a focus on employee development, hands-on leadership, and a commitment to delivering outstanding guest experiences, we empower our team to take ownership of their roles while enjoying the benefits of working in a dynamic environment close to Gatwick and Brighton. Join us as we embark on an exciting phase of growth, where your contributions will be valued and rewarded.
