At a Glance
- Tasks: Assist the General Manager in leading a passionate team and delivering exceptional service.
- Company: The Hesketh Arms, an award-winning pub known for great food and real ales.
- Benefits: Up to £38,000 salary, flexible shifts, 25% off food and accommodation, and profit share.
- Other info: Be part of a close-knit team with an annual company festival and exciting career progression.
- Why this job: Join a dynamic team in a vibrant environment with opportunities for growth and development.
- Qualifications: Management experience in a service environment and strong leadership skills.
The predicted salary is between 38000 - 38000 £ per year.
We are looking for a
Deputy General Manager to join our team!
The role is for our opening post-refurbishment and the candidate must be available to start from 26th October 2026 for our 2-week training period pre-opening.
An earlier start can be accommodated working at one of our sister sites for training.
What’s in it for you?
- Up to £38,000 per annum including service charge, plus your share of cash tips
- Access to our profit share scheme
- Flexible shift patterns available and enhanced holiday
- 25% off food for you and up to 6 guests
- 25% off hotel accommodation
- Bespoke training programmes and apprenticeships
- Wage streaming service allowing you to access your pay when it suits you
- Service awards & birthday gift
- Refer a Friend incentives up to £1000
• An invitation to our annual company festival!
About Us
The Hesketh Arms is an authentic public house, serving a wide range of real ales and great food, set in the delightful village of Rufford.
Our main menu of British classics changes with the seasons; and our Seafood Specials are created by our talented team of chefs on site, making the most of the catch of the day and best quality seafood available.
We have been recognised with multiple awards including Restaurant Magazine’s Food Led Company and the Publican Award’s Best Food Offer multiple times.
Recognised as a leading employer, we know that the key to success is the people within the business, and that the first step is recruiting the best people who are just as passionate as us about food, drink, and true hospitality.
As part of a group of six premium pubs with rooms, we’re big enough to offer progression and multisite opportunities, but small enough to know all of our teams personally and as individuals, which allows people to develop and excel in their areas of interest.
About you
- You are passionate about great food and drink and supplying fantastic customer service.
- You are ready to aid the General Manager with leading and developing the team to be the best they can be.
- You have strong management and leadership skills.
- You have management experience within a service-based environment, preferably managing the restaurant side of the business.
- You are organised and able to multitask.
- #J-18808-Ljbffr
Deputy Manager employer: The-Hesketh-Arms
At the Hesketh Arms, part of the Vintage Inns collection, we pride ourselves on creating a warm and welcoming environment for both our guests and staff. With flexible shifts, generous discounts across our brands, and a strong focus on team camaraderie, we offer a unique opportunity for personal growth and enjoyment in your work. Join us to be part of a supportive team that values your contributions and fosters lifelong friendships in a charming rural setting.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The-Hesketh-Arms. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The-Hesketh-Arms
Don't be shy about reaching out to The-Hesketh-Arms directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The-Hesketh-Arms and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The-Hesketh-Arms
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
