At a Glance
- Tasks: Support the General Manager in leading a vibrant pub team and delivering top-notch service.
- Company: The Hesketh Arms, a lively pub known for real ale and seasonal menus.
- Benefits: Career progression opportunities and a range of exciting staff benefits.
- Other info: Training starts on 26 October 2026, with earlier opportunities available.
- Why this job: Join us post-refurbishment and make your mark in a bustling hospitality environment.
- Qualifications: Experience in hospitality and a passion for exceptional customer service.
The predicted salary is between 31500 - 38500 £ per year.
The Hesketh Arms is seeking a Deputy General Manager to join our team in Rufford.
The role starts for the post-refurbishment opening, with a 2-week training period beginning 26 October 2026; earlier starts possible via sister-site training.
You will support the General Manager in leading the team, delivering exceptional service, and driving standards in a busy pub environment with real ale and seasonal menus.
We offer progression and a range of staff benefits.
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Deputy General Manager — Hospitality Leader & Growth employer: The-Hesketh-Arms
At the Hesketh Arms, part of the Vintage Inns collection, we pride ourselves on creating a warm and welcoming environment for both our guests and staff. With flexible shifts, generous discounts across our brands, and a strong focus on team camaraderie, we offer a unique opportunity for personal growth and enjoyment in your work. Join us to be part of a supportive team that values your contributions and fosters lifelong friendships in a charming rural setting.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager — Hospitality Leader & Growth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The-Hesketh-Arms. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The-Hesketh-Arms
Don't be shy about reaching out to The-Hesketh-Arms directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy General Manager — Hospitality Leader & Growth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The-Hesketh-Arms and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The-Hesketh-Arms
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
