At a Glance
- Tasks: Lead a dynamic team to create unforgettable dining experiences for our guests.
- Company: Join the Public House Group, known for its commitment to quality and authenticity.
- Benefits: Enjoy 50% off food and drink, access to tips weekly, and health support.
- Other info: Opportunities for career progression and ongoing training in a supportive environment.
- Why this job: Be part of a vibrant hospitality scene and make a real impact on guest satisfaction.
- Qualifications: Proven leadership experience in hospitality and a passion for exceptional service.
The predicted salary is between 35000 - 50000 € per year.
We are looking for a hands-on, dynamic and passionate Restaurant Manager to join our fantastic team at The Hero. This is an exciting opportunity for an individual with strong leadership skills, a passion for the hospitality industry, and a commitment to creating memorable experiences for our guests. If you're a natural leader with a flair for creating memorable moments and managing a high-energy venue, we'd love to hear from you!
Salary: £35,000 per annum + Service charge (Earn an extra circa £15,000 per annum)
What's in it for you as a Restaurant Manager:
- 50% off food and drink in our pubs for a table of up to 4 people.
- Every penny of service charge goes to the people who work in our restaurants, including our kitchen team.
- Access your tips weekly in your digital tip jar.
- Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more.
- 24/7 Health and Wellbeing support, access support lines anytime for your mental, physical and financial health.
- Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds, on us!
- Access to Stream, a financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
- Earn more with our employee referral scheme.
- Delicious staff meals on shift.
- Career progression opportunities, ongoing training to develop yourself personally and professionally.
What you'll be doing as a Restaurant Manager:
- Maintain a high level of service and ensure guests feel genuinely welcomed.
- Oversee daily operations including reservations, floor management, and service delivery.
- Work closely with the Head Chef and management team to deliver a smooth, efficient service.
- Support, train, and motivate staff to provide excellent service and maintain a positive and productive work environment.
- Ensure the restaurant complies with all conditions of the license, policy and legislation, including health and safety, and maintains a clean and safe environment.
- Monitor quality, presentation, and overall guest satisfaction, working closely with the team to maintain high standards and support your team during a busy service.
About you, our new Restaurant Manager:
- Proven experience in a leadership role in the hospitality industry.
- Ideally have previous experience in a high-end venue or fine dining.
- Strong leadership skills with the ability to motivate and manage a diverse team.
- Positive and friendly attitude, with a willingness to work collaboratively with the team.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and make decisions under pressure.
- A passion for delivering exceptional customer service and creating a positive experience for guests.
- Flexibility to work evenings, weekends, and holidays as needed.
About Us: Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed. Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits. At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care. As we continue to grow, our focus remains the same to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce. If you're passionate about providing excellent service, great leadership and creating memorable experiences for guests, we'd love to have you join the team at The Fat Badger! Apply now and we'll take it from there.
Restaurant Manager in London employer: The Hero
At Public House Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values leadership and teamwork. As a Restaurant Manager at The Hero, you'll enjoy competitive pay, generous discounts, and a wealth of benefits including 24/7 health support and career progression opportunities. Join us in creating memorable experiences for our guests while enjoying a supportive environment that fosters personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager in London
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Hero and soak up the atmosphere. Chat with staff and maybe even some guests. This shows you’re genuinely interested and helps you understand the vibe of the place.
✨Tip Number 2
Show off your leadership skills! During the interview, share specific examples of how you've motivated teams in the past. We want to see that you can inspire others and create a positive work environment.
✨Tip Number 3
Be ready to discuss your passion for hospitality! Talk about what excites you about creating memorable experiences for guests. We love candidates who can convey their enthusiasm and commitment to excellent service.
✨Tip Number 4
Don’t forget to ask questions! Show us you’re engaged by asking about team dynamics, training opportunities, or how we celebrate successes. It’s a great way to demonstrate your interest and fit for the role.
We think you need these skills to ace Restaurant Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for the hospitality industry shine through. Share specific experiences that highlight your love for creating memorable moments for guests – we want to see that spark!
Tailor Your CV:Make sure your CV is tailored to the Restaurant Manager role. Highlight your leadership skills and any relevant experience in high-energy venues. We’re looking for someone who can motivate a team and maintain high standards, so make that clear!
Be Authentic:Don’t be afraid to show your personality in your application. We value authenticity and want to know what makes you unique. Share your story and how it aligns with our values at Public House Group.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at The Hero
✨Know the Venue Inside Out
Before your interview, make sure you research The Hero thoroughly. Familiarise yourself with their menu, service style, and any recent news or events. This shows your genuine interest in the role and helps you tailor your answers to align with their values.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've successfully led a team in a high-pressure environment. Discuss how you motivated staff during busy shifts or resolved conflicts. This will demonstrate your capability to manage a dynamic venue like The Hero.
✨Emphasise Customer Experience
Be ready to talk about your passion for creating memorable guest experiences. Share stories that highlight your commitment to exceptional service and how you've gone above and beyond to ensure customer satisfaction in previous roles.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team culture, training opportunities, or how they measure guest satisfaction. This not only shows your enthusiasm but also helps you gauge if the venue is the right fit for you.