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For Companies At a Glance
- Tasks: As a Host, you'll welcome guests and ensure a fantastic dining experience.
- Company: Join a vibrant pub chain that values teamwork and customer satisfaction.
- Benefits: Enjoy 50% off food and drink, discounts on shopping, and 28 days' holiday.
- Why this job: Be part of a friendly team with opportunities for personal and professional growth.
- Qualifications: A positive attitude and good communication skills are essential; experience is a plus but not required.
- Other info: Flexible schedules available to help you balance work and life.
When you join our team as a Host you will have access to our benefits including, but not limited to:
- 50% off food and drink in our pubs for a table of up to 4 people
- Every penny of service charge goes to the people who work in our restaurants, including everyone who works in the kitchen
- Amazing access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance AND discount on a huge list of bars and restaurants.
- 24/7 access to our employee support helplines including free counselling, financial and legal advice
- 28 days’ holiday per year
- Lots of training to develop yourself personally and professionally
Why Choose to join our team as a Host at Public House:
- A Thriving Environment: Become a part of our vibrant and friendly team, where teamwork and customer satisfaction are our top priorities.
- Career Growth: We believe in nurturing talent and offer opportunities for personal and professional growth within our establishment.
- Flexible Schedules: Enjoy work-life balance with our flexible scheduling options tailored to your needs.
- Excellent Compensation: We offer excellent pay and benefits.
We continually strive to be an organisation that actively promotes inclusivity, striving to embrace people of all ages, genders, identities, races, sexual orientations, and ethnicities.
Ideal traits of a Host:
- Positive and friendly attitude as well as a willingness to work collaboratively with the team.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Previous experience in a high-end and high-volume establishment is preferable but not imperative.
Host employer: The Hero
Contact Detail:
The Hero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host
✨Tip Number 1
Show your enthusiasm for the role during any interactions. Whether it's in a casual conversation or during an interview, let your passion for hospitality shine through. This can make a lasting impression on the hiring team.
✨Tip Number 2
Familiarise yourself with the company culture and values. Understanding what makes our team unique will help you align your responses and demonstrate that you're a great fit for our vibrant environment.
✨Tip Number 3
Network with current employees if possible. Engaging with our team members can provide you with insider knowledge about the role and the work environment, which can be beneficial during your discussions.
✨Tip Number 4
Prepare to discuss your previous experiences in customer service, even if they are not from high-end establishments. Highlighting your ability to handle fast-paced situations and work collaboratively will resonate well with us.
We think you need these skills to ace Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what is expected of a Host. Highlight the traits and skills mentioned, such as a positive attitude and excellent communication skills, in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, even if it's not directly in hospitality. Emphasise any customer service roles or teamwork experiences that showcase your interpersonal skills.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention why you want to work as a Host and how your personality aligns with their values of teamwork and customer satisfaction.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at The Hero
✨Show Your Personality
As a Host, your positive and friendly attitude is crucial. Make sure to let your personality shine during the interview. Smile, be approachable, and engage with the interviewer to demonstrate that you can create a welcoming atmosphere.
✨Highlight Teamwork Skills
Since teamwork is a top priority for the company, be prepared to discuss your experiences working collaboratively. Share specific examples of how you've contributed to a team in previous roles, especially in fast-paced environments.
✨Demonstrate Communication Skills
Excellent communication is key for a Host. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could encounter on the job, showcasing your ability to handle customer interactions effectively.
✨Research the Company Culture
Familiarise yourself with the company's values and culture. Understanding their commitment to inclusivity and employee support will allow you to tailor your responses and show that you're genuinely interested in being part of their vibrant team.
