At a Glance
- Tasks: Lead a dynamic team to create unforgettable dining experiences and manage daily restaurant operations.
- Company: Join Public House Group, a vibrant collection of pubs and restaurants in London and the Cotswolds.
- Benefits: Enjoy 50% off food, access to tips weekly, and comprehensive health support.
- Other info: Opportunities for career growth and ongoing training in a supportive environment.
- Why this job: Be part of a passionate team dedicated to exceptional service and memorable moments.
- Qualifications: Experience in hospitality leadership and a passion for customer service.
The predicted salary is between 35000 - 50000 € per year.
We are looking for a hands-on, dynamic and passionate Restaurant Manager to join our fantastic team at The Hero. This is an exciting opportunity for an individual with strong leadership skills, a passion for the hospitality industry, and a commitment to creating memorable experiences for our guests. If you're a natural leader with a flair for creating memorable moments and managing a high-energy venue, we'd love to hear from you!
£35,000 per annum + Service charge (Earn an extra circa £15,000 per annum)
What's in it for you as a Restaurant Manager:
- 50% off food and drink in our pubs for a table of up to 4 people.
- Every penny of service charge goes to the people who work in our restaurants, including our kitchen team.
- Access your tips weekly in your digital tip jar.
- Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more.
- 24/7 Health and Wellbeing support, access support lines anytime for your mental, physical and financial health.
- Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds, on us!
- Access to Stream, a financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
- Earn more with our employee referral scheme.
- Delicious staff meals on shift.
- Career progression opportunities, ongoing training to develop yourself personally and professionally.
What you'll be doing as a Restaurant Manager:
- Maintain a high level of service and ensure guests feel genuinely welcomed.
- Oversee daily operations including reservations, floor management, and service delivery.
- Work closely with the Head Chef and management team to deliver a smooth, efficient service.
- Support, train, and motivate staff to provide excellent service and maintain a positive and productive work environment.
- Ensure the restaurant complies with all conditions of the license, policy and legislation, including health and safety, and maintains a clean and safe environment.
- Monitor quality, presentation, and overall guest satisfaction, working closely with the team to maintain high standards and support your team during a busy service.
About you, our new Restaurant Manager:
- Proven experience in a leadership role in the hospitality industry.
- Ideally have previous experience in a high-end venue or fine dining.
- Strong leadership skills with the ability to motivate and manage a diverse team.
- Positive and friendly attitude, with a willingness to work collaboratively with the team.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and make decisions under pressure.
- A passion for delivering exceptional customer service and creating a positive experience for guests.
- Flexibility to work evenings, weekends, and holidays as needed.
About Us: Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed. Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits. At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care. As we continue to grow, our focus remains the same to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce. If you're passionate about providing excellent service, great leadership and creating memorable experiences for guests, we'd love to have you join the team at The Fat Badger! Apply now and we'll take it from there.
Restaurant Manager employer: The Hero - Restaurant
At Public House Group, we pride ourselves on being an exceptional employer that values our team members and their growth. As a Restaurant Manager at The Hero, you'll enjoy a vibrant work culture with a focus on collaboration and support, alongside fantastic benefits such as generous discounts, health and wellbeing support, and opportunities for career progression. Join us in creating memorable experiences for our guests while enjoying a rewarding and fulfilling career in the heart of London and the Cotswolds.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Hero and soak up the atmosphere. Chat with staff and maybe even a few guests. This will give you insights into the vibe and help you tailor your approach during the interview.
✨Tip Number 2
Show off your leadership skills! Be ready to share specific examples of how you've motivated teams in the past. We want to hear about those moments when you turned a tough shift around or helped a team member shine!
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle busy nights, guest complaints, or staff conflicts. We love candidates who can think on their feet and keep the energy high, so show us your problem-solving skills!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It shows your enthusiasm and keeps you fresh in our minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the role!
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Show Your Passion:Let your love for the hospitality industry shine through in your application. Share specific experiences that highlight your enthusiasm and commitment to creating memorable moments for guests.
Highlight Leadership Skills:Since we're looking for a dynamic leader, make sure to showcase your leadership experience. Talk about how you've motivated teams and managed high-energy environments in the past.
Tailor Your Application:Customise your CV and cover letter to reflect the job description. Use keywords from the listing to demonstrate that you understand what we’re looking for in a Restaurant Manager.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Hero - Restaurant
✨Know the Venue Inside Out
Before your interview, make sure you research The Hero thoroughly. Familiarise yourself with their menu, service style, and any recent news or events. This will not only show your genuine interest but also help you discuss how your experience aligns with their values.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a high-pressure environment. Think about specific situations where you motivated staff or improved service quality. This will demonstrate your capability to manage a dynamic venue like The Hero.
✨Emphasise Customer Experience
Be ready to talk about your passion for creating memorable guest experiences. Share stories that highlight your commitment to exceptional service and how you've gone above and beyond to ensure customer satisfaction in previous roles.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. Inquire about their approach to staff training, how they maintain high standards, or what they value most in a Restaurant Manager. This shows you're serious about the role and eager to contribute.
