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- Tasks: Lead a vibrant bar team and ensure top-notch service in a busy pub environment.
- Company: Exciting new pub opening with a fun, family-like atmosphere.
- Benefits: Competitive pay, discounts, career growth, and team socials.
- Why this job: Be the face of a lively venue and create unforgettable customer experiences.
- Qualifications: Experience in premium food and bar settings, strong leadership skills.
- Other info: Join us for team trips, training opportunities, and a supportive work culture.
The predicted salary is between 24000 - 36000 £ per year.
We are currently looking for a talented and driven Supervisor, with experience in premium food and bar establishments to join our team.
Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience?
Responsibilities
- Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality.
- Able to take responsibility for your team on shift to ensure service standards and safety/security expectations are all met to the highest of standards.
- Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience.
- Able to deal with customer queries quickly and professionally.
- Always willing to learn new skills and explore opportunities, be approachable and encourage ideas.
- Able to support the Management team to deliver set goals.
- Able to promote and market the venue, private hire spaces and events as appropriate to our customers.
Benefits
- Competitive rate per hour + tronc.
- Be part of a brand new opening.
- Training and development.
- Career progression and promotion opportunities with regular new openings around the corner.
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants.
- Team trips, regular incentives and socials – a fun, family atmosphere.
- Goes without saying, but we’ll feed you during your shift.
- Employee Assistance Programme (EAP) to support you across those tough times.
- Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral.
- Access your Wages anytime through Wagestream.
- Birthdays are for celebrating, so have the day off on us.
- Cycle to work scheme.
Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!
Supervisor employer: The Herne Tavern
Contact Detail:
The Herne Tavern Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the venue before your interview! Pop in for a drink or a bite to eat, and chat with the staff. This shows you’re genuinely interested and gives you some insider info to impress them during your chat.
✨Tip Number 2
Practice your people skills! As a Supervisor, you'll be the face of the pub, so brush up on your communication and leadership skills. Role-play common scenarios with friends to feel more confident when dealing with customer queries.
✨Tip Number 3
Show off your passion for food and drink! Be ready to share your favourite products and why you love them. This not only highlights your knowledge but also your enthusiasm for delivering an unforgettable experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love working in a busy pub environment and how you can bring that energy to our team.
Tailor Your Experience: Make sure to highlight your relevant experience in premium food and bar establishments. We’re looking for specific examples of how you've delivered service excellence and trained your team, so don’t hold back!
Be Personable: Remember, we’re all about creating a fun, family atmosphere. Use a friendly tone in your application to show us that you’re approachable and ready to connect with both customers and colleagues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Herne Tavern
✨Know Your Products Inside Out
Make sure you have a solid understanding of the food and drink offerings. Be ready to discuss your favourite items and why they stand out. This shows your passion and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to train and motivate staff, as well as how you handle challenges on shift. This will demonstrate that you're ready to take on the Supervisor role.
✨Be Customer-Centric
Think of scenarios where you've dealt with customer queries or complaints effectively. Share these stories to illustrate your commitment to providing an unforgettable experience, which is key for this position.
✨Embrace the Fun Atmosphere
Since the job involves a lively pub environment, show your personality! Be approachable and enthusiastic during the interview. This will help convey that you’re a great fit for the team and the culture they’re building.
