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- Tasks: Lead and inspire a vibrant team to deliver exceptional guest experiences.
- Company: Award-winning pub group with a charming heritage venue in East Dulwich.
- Benefits: Competitive salary, live-in accommodation, bonuses, and employee discounts.
- Why this job: Own the venue's performance and make impactful decisions in a fun environment.
- Qualifications: Minimum 2 years as a General Manager with strong leadership and communication skills.
- Other info: Join a growing company with a family-like culture and clear career progression.
The predicted salary is between 36000 - 60000 £ per year.
A classic London pub in East Dulwich opposite Peckham Rye Park and Common with the best hidden beer garden in South East London. The Herne Tavern is a charming heritage pub that boasts original 1930's interiors and features real ales, craft lagers, and cocktails.
The Role: As General Manager, you will own every facet of the venue’s performance. You’ll be empowered to run the site as if it were your own business, with commercial acumen and fearless leadership. Lead, train, and inspire a team to consistently deliver exceptional guest experiences. Create a buzz of vibrant energy, warmth, and fun for guests and staff alike. You’ll also have the chance to train, develop, and progress your career as the company continues to grow.
What we’re Looking For:
- Put your heart on your sleeve: take ownership, be bold, and run the business as if it’s your own
- Live-In Accommodation - offsite
- Stay cool under pressure—calm, composed, and unflappable
- Drop the ego at the door and get things done
- Minimum 2 years’ experience as a General Manager
- Deep knowledge of premium gastropub food & drink businesses
- Experience running high volume sites is beneficial
- Strong communication and organisational skills; approachable leadership
- Superb customer and floor service skills
- Solid financials, operations, and customer-satisfaction know-how
- Entrepreneurial flair and a genuine passion for people development
- Love to train, mentor, and grow a high-performing team
- Personal License holder is a plus
What’s In It For You:
- Competitive salary up to £48,000 (plus generous Bonus and Super Bonus schemes you can influence)
- Live-in accommodation on site
- Comprehensive training and ongoing development to accelerate your career
- Clear path for progression with regular openings and opportunities to step up
- Employee discounts across all our pubs, bars and restaurants
- Strategic autonomy: make meaningful decisions, own your results, be fearless
- Continuous team trips, management incentives, and socials in a warm, family-like culture
- 28 days’ holiday
- Free meals during shifts
- Employee Assistance Programme via Licence Trade Charity
- Lucrative referral scheme: earn up to £1,000 per successful referral
- Birthday day off on us
- Cycle-to-work scheme
- Enhanced maternity/paternity/adoption pay
- Workplace nursery benefit
- Length-of-service recognition rewards
Join a reputable company who's growing and been recognised in the Sunday Times Top 100 Companies. Ready to lead a standout, community led and quality-focused venue in East Dulwich? If you’re bold, people-centric, and commercial with a passion for exceptional food and drink, we’d love to meet you.
General Manager in London employer: The Herne Tavern
Contact Detail:
The Herne Tavern Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in London
✨Tip Number 1
Get to know the venue before your interview! Visit the pub, soak in the atmosphere, and chat with staff or customers. This will give you a feel for the vibe and help you tailor your approach when discussing how you can enhance their guest experience.
✨Tip Number 2
Show off your leadership skills during the interview. Share specific examples of how you've inspired teams in the past. We want to see that you can create that buzz of energy and warmth that makes a pub truly special!
✨Tip Number 3
Be bold and confident when discussing your commercial acumen. Talk about how you've successfully managed finances and operations in previous roles. Remember, you're not just applying for a job; you're showcasing your ability to run the business as if it’s your own!
✨Tip Number 4
Don’t forget to ask questions! Show your genuine interest in the company culture and growth opportunities. This is your chance to find out how you can develop your career while making a real impact in the community-focused venue.
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about leading a vibrant pub like The Herne Tavern and creating memorable experiences for our guests.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in high-volume sites and gastropub environments. We love seeing how your past roles have prepared you for this opportunity, so don’t hold back on those achievements!
Be Authentic: Drop the formalities and be yourself in your cover letter. We appreciate authenticity and want to know what makes you tick. Share your leadership style and how you plan to inspire our team at The Herne Tavern.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at The Herne Tavern
✨Know Your Venue Inside Out
Before the interview, make sure you research The Herne Tavern thoroughly. Familiarise yourself with its history, menu offerings, and unique features like the hidden beer garden. This will show your genuine interest in the role and help you connect your experience to the venue's ethos.
✨Showcase Your Leadership Style
As a General Manager, your leadership skills are crucial. Prepare examples of how you've successfully led teams in the past, focusing on training and mentoring. Be ready to discuss how you create a positive atmosphere for both staff and guests, as this aligns with the company’s values.
✨Demonstrate Commercial Acumen
Be prepared to discuss your understanding of financials and operations. Bring examples of how you've improved profitability or customer satisfaction in previous roles. This will highlight your ability to run the business as if it were your own, which is key for this position.
✨Emphasise Your Passion for People Development
The role requires a genuine passion for developing high-performing teams. Share specific instances where you've trained or mentored staff, and how that contributed to their growth and the overall success of the venue. This will resonate well with the interviewers looking for someone who can inspire and lead.
