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For Companies At a Glance
- Tasks: Lead and inspire a vibrant team to deliver exceptional guest experiences.
- Company: Award-winning pub group with a charming heritage venue in East Dulwich.
- Benefits: Competitive salary, live-in accommodation, employee discounts, and generous bonuses.
- Why this job: Own the venue's performance and make impactful decisions in a fun environment.
- Qualifications: Minimum 2 years as a General Manager with strong leadership and communication skills.
- Other info: Join a growing company recognised in the Sunday Times Top 100 Companies.
The predicted salary is between 42000 - 48000 £ per year.
A classic London pub in East Dulwich opposite Peckham Rye Park and Common with the best hidden beer garden in South East London. The Herne Tavern is a charming heritage pub that boasts original 1930's interiors and features real ales, craft lagers, and cocktails.
The Role: As General Manager, you will own every facet of the venue’s performance. You’ll be empowered to run the site as if it were your own business, with commercial acumen and fearless leadership. Lead, train, and inspire a team to consistently deliver exceptional guest experiences. Create a buzz of vibrant energy, warmth, and fun for guests and staff alike. You’ll also have the chance to train, develop, and progress your career as the company continues to grow.
What we’re Looking For:
- Put your heart on your sleeve: take ownership, be bold, and run the business as if it’s your own
- Live-In Accommodation - offsite
- Stay cool under pressure—calm, composed, and unflappable
- Drop the ego at the door and get things done
- Minimum 2 years’ experience as a General Manager
- Deep knowledge of premium gastropub food & drink businesses
- Experience running high volume sites is beneficial
- Strong communication and organisational skills; approachable leadership
- Superb customer and floor service skills
- Solid financials, operations, and customer-satisfaction know-how
- Entrepreneurial flair and a genuine passion for people development
- Love to train, mentor, and grow a high-performing team
- Personal License holder is a plus
What’s In It For You:
- Competitive salary up to £48,000 (plus generous Bonus and Super Bonus schemes you can influence)
- Live-in accommodation on site
- Comprehensive training and ongoing development to accelerate your career
- Clear path for progression with regular openings and opportunities to step up
- Employee discounts across all our pubs, bars and restaurants
- Strategic autonomy: make meaningful decisions, own your results, be fearless
- Continuous team trips, management incentives, and socials in a warm, family-like culture
- 28 days’ holiday
- Free meals during shifts
- Employee Assistance Programme via Licence Trade Charity
- Lucrative referral scheme: earn up to £1,000 per successful referral
- Birthday day off on us
- Cycle-to-work scheme
- Enhanced maternity/paternity/adoption pay
- Workplace nursery benefit
- Length-of-service recognition rewards
Join a reputable company who’s growing and been recognised in the Sunday Times Top 100 Companies. Ready to lead a standout, community led and quality-focused venue in East Dulwich? If you’re bold, people-centric, and commercial with a passion for exceptional food and drink, we’d love to meet you.
General Manager employer: The Herne Tavern
Contact Detail:
The Herne Tavern Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups, and don’t be shy to introduce yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or informal chat, let your passion for hospitality shine through. Share your experiences and how you’ve made a difference in previous roles – it’s all about making that personal connection.
✨Tip Number 3
Be proactive! If you see a venue you love, don’t wait for them to post a job. Reach out directly, express your interest, and ask if they’re looking for someone with your skills. It shows initiative and could land you a great opportunity.
✨Tip Number 4
Keep learning and growing! Stay updated on industry trends and best practices. Consider taking short courses or attending workshops to boost your skills. This not only makes you more attractive to employers but also shows you’re committed to your career.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for the hospitality industry shine through. We want to see that you genuinely care about creating exceptional experiences for guests and leading a vibrant team.
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your experience in running high-volume sites and your knowledge of premium gastropub food and drink. We love seeing how your background aligns with what we’re looking for!
Be Bold in Your Cover Letter: Your cover letter is your chance to be bold! Share specific examples of how you've taken ownership in previous roles and how you’ve inspired your teams. We appreciate a confident approach that reflects your leadership style.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Herne Tavern. We can’t wait to hear from you!
How to prepare for a job interview at The Herne Tavern
✨Know Your Venue Inside Out
Before the interview, make sure you’ve done your homework on the Herne Tavern. Familiarise yourself with its history, menu, and unique features like the hidden beer garden. This shows genuine interest and helps you connect your experience to their specific needs.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be ready to discuss how you inspire and develop your team. Share specific examples of how you've trained staff or improved team performance in previous roles to demonstrate your approach.
✨Demonstrate Commercial Acumen
Prepare to talk about your experience with financials and operations. Bring examples of how you’ve driven profitability in high-volume sites. This will highlight your ability to run the venue as if it were your own business, which is key for this role.
✨Emphasise Customer Experience
Exceptional guest experiences are at the heart of this role. Be ready to share stories of how you’ve enhanced customer satisfaction in past positions. Discuss your strategies for creating a vibrant atmosphere that keeps guests coming back.
