At a Glance
- Tasks: Lead a dynamic team, ensure compliance, and deliver top-notch customer service.
- Company: Join Hempie’s, a family-owned business dedicated to wellness and quality.
- Benefits: Enjoy competitive pay, flexible schedules, and opportunities for growth.
- Other info: Be part of a passionate team that values innovation and personal growth.
- Why this job: Make a positive impact in the wellness industry while developing your leadership skills.
- Qualifications: Retail or hospitality experience preferred; strong communication and leadership skills required.
The predicted salary is between 18 - 18 £ per hour.
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Job Summary
We are looking for a motivated Shift Supervisor to help oversee daily operations at our dispensary. In this role, you will support the management team, lead staff during your shift, ensure compliance with regulations, and provide excellent customer service.
Responsibilities:
- Supervise and support dispensary staff during shifts
- Ensure compliance with all state and local hemp regulations
- Assist with opening and closing procedures
- Handle customer inquiries and resolve any issues
- Monitor/manage inventory levels and assist with restocking
- Maintain a clean and organized dispensary environment
- Process transactions and ensure cash handling accuracy
- Train and mentor team members as needed
Qualifications:
- Prior experience in retail, hospitality, or dispensary preferred
- Strong leadership and communication skills
- Ability to work in a fast-paced environment
- Knowledge of hemp products and regulations (or willingness to learn)
- Must be 21+ and able to pass any required background checks
- Must have at least 40 hours of availability weekly.
If you’re passionate about hemp and have strong leadership skills, we’d love to hear from you! Apply today.
Compensation: $15.00 - $18.00 per hour
About Us
Hempie’s Crafted Products is your premium source for innovative hemp-based wellness solutions. Based in Raleigh, NC, we specialise in crafting lab-tested gummies infused with Delta-9, Delta-8, and THCP, along with premium THCa Carts, rejuvenating bath bombs and more. Elevate your wellness journey with Hempie’s.
Hempie’s mission is to educate each client, whether experienced or new. We want you to be informed of the cannabinoids we offer and the effects that best suit your needs. We put people before profits, always! We opened Hempie’s to help people find clean, trusted and natural wellness. All our products are lab tested by multiple labs to make sure our products are top quality.
Our clientele ranges from all ages from young adults to seniors struggling with pain, aches and anxiety that want a natural way to calm these symptoms. We only sell the highest quality hemp, mushrooms and other health and wellness products. All our products are all natural, clean and we never use a chemical extraction process. It must pass the Hempie’s quality check. You can count on Hempie’s for your clean hemp products. We provide COA’s for all our products. Our staff genuinely care about our clients' wellbeing and want the best experience possible.
Why Hempie’s?
When you join Hempie’s, you join a team that’s passionate about our mission and enthusiastic about our products. We value innovation, creativity, and collaboration. Our welcoming work environment encourages each team member to contribute their unique talents and ideas, fostering personal growth and achievement. Working at Hempie’s is about making a positive impact on people’s lives, while growing professionally and personally. It’s about being part of a community that values transparency, quality, and the wellness of its clients above all else. If you believe in our mission, share our values, and want to contribute to a healthier, happier world, we invite you to join the Hempie’s. Let’s make a difference together!
Shift Lead in Durham employer: The Hempie Corporation
At Hempie’s, we pride ourselves on being a family-owned business that prioritises the well-being of our clients and employees alike. Located in Raleigh, NC, we offer a supportive work culture that values innovation and collaboration, alongside competitive benefits such as flexible scheduling, health insurance, and opportunities for advancement. Join us to be part of a passionate team dedicated to making a positive impact in the wellness industry while enjoying personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Lead in Durham
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at The Hempie Corporation. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like The Hempie Corporation before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Shift Lead in Durham
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to The Hempie Corporation:Your cover letter is your chance to shine! Tell us why you want to work at The Hempie Corporation specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at The Hempie Corporation!
How to prepare for a job interview at The Hempie Corporation
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
