At a Glance
- Tasks: Grow HEINEKEN's presence in North Scotland by boosting brand visibility and commercial performance.
- Company: Join HEINEKEN UK, a leader in brewing iconic beers and ciders.
- Benefits: Enjoy a competitive salary, company car, annual bonus, and 35 days holiday.
- Other info: Dynamic role with development pathways and a focus on diversity and inclusion.
- Why this job: Be part of exciting marketing activations and make a real impact in the community.
- Qualifications: Sales or account management experience with strong relationship-building skills.
The predicted salary is between 35000 - 43000 € per year.
Function: On-Trade
Location: Field-based – can be based anywhere, but the successful candidate will be expected to spend 3 days per month minimum in trade face to face with customers in the North of Scotland.
Salary: £35,000 - £43,000 base depending on experience, plus full benefits listed below.
Contract: 12-month Fixed Term Contract
Closing Date: 7th December 2025
Interviews will be held in Edinburgh on Wednesday, 17th December
About the role
As one of HEINEKEN’s CDMs, you’ll be responsible for growing HEINEKEN’s presence across a variety of outlets – from community locals to trendsetting bars you’ll work closely with customers to boost brand visibility and commercial performance. You’ll develop strategic plans that drive mutual value, ensure our products are in the right places at the right times, and help customers bring our brands to life. You’ll also align with major marketing activations; from Champions League and Rugby Champions Cup to UEFA Women’s Euros and Formula 1.
Key Accountabilities
- Deliver on Volume, Revenue, Profit and Market Share targets.
- Negotiating and executing Commercial Agreements
- Offering insight-driven category and ranging advice
- Understanding customer P&Ls and supporting business growth
- Strengthening HEINEKEN’s presence in the North of Scotland region
Who we’re looking for
We’re looking for someone with commercial drive, strong relationship-building skills, and the curiosity to learn and grow. You don’t need to come from an identical role; if you’ve built experience in sales, account management, or business development in any industry, you could be a great fit.
Desired Skills & Experience
- Frontline sales or commercial experience
- Comfortable with numbers, pricing, and P&Ls
- Know how to build lasting customer relationships
- Bring energy, empathy, and a collaborative spirit
- Open to change and thrive in a fast-moving environment
- Hold a full UK driving licence
- Love pubs as much as we do!
Benefits
- Company Car (a full driver’s licence is essential for this role)
- Annual bonus
- Company funded Private Medical Healthcare
- Double matched pension (up to 10%)
- 35 days holiday
- A monthly case of our delicious ciders and beers!
- Development pathways and learning opportunities
- Access to employee networks and inclusion groups
You’ll also get the opportunity to get involved with one of our colleague networks where groups of colleagues from all over the business work together to ensure we’re always working towards being a diverse and inclusive company.
The Application
Not sure if you meet every requirement? That’s okay. We believe potential matters, and we’re committed to developing people in role. So, if you’re excited by what you’ve read, we’d love to hear from you.
If you need any adjustments made to support your application, for example if you require information in different formats, or if you have any accessibility issues, then we’re more than happy to review our processes – please feel free to get in touch with us.
Who We Are
We’ve 150 years of brewing history and are proud of this legacy. Yet we’re sure our best days are ahead of us. Every one of our colleagues has a role to play as we dream big, set bold ambitions and push the boundaries. We support colleagues on this journey with development opportunities and unique experiences to help them reach their full potential.
Apply today to discover Your Future, Untapped.
Customer Development Manager - North Scotland employer: The HEINEKEN Company
At HEINEKEN UK, we pride ourselves on fostering a vibrant work culture that champions personal and professional growth. As a Customer Development Manager in North Scotland, you'll enjoy a competitive salary, generous benefits including a company car and private healthcare, and the chance to engage with iconic brands while building lasting relationships in the community. With a commitment to diversity and inclusion, along with ample development pathways, HEINEKEN is an excellent employer for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Development Manager - North Scotland
✨Tip Number 1
Get to know the company inside out! Research HEINEKEN’s values, products, and recent campaigns. This will help you tailor your conversations during interviews and show that you’re genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those face-to-face meetings! Since you'll be spending time in trade, think about how you can demonstrate your relationship-building skills and commercial acumen. Bring examples of how you've driven growth in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining HEINEKEN and ready to take the next step in your career.
We think you need these skills to ace Customer Development Manager - North Scotland
Some tips for your application 🫡
Show Your Passion for the Brand:When writing your application, let your love for HEINEKEN's products shine through! Share any personal experiences or connections you have with our beers and ciders. This will show us that you’re not just looking for a job, but you genuinely care about what we do.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience in sales, account management, or business development. We want to see how your skills align with the role of Customer Development Manager, so don’t hold back on showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for clarity in your communication, so make sure your key points stand out!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be set!
How to prepare for a job interview at The HEINEKEN Company
✨Know Your Numbers
As a Customer Development Manager, you'll need to be comfortable with numbers, pricing, and P&Ls. Brush up on your financial acumen before the interview. Be ready to discuss how you've used data to drive sales or improve customer relationships in your previous roles.
✨Showcase Your Relationship Skills
Building lasting customer relationships is key in this role. Prepare examples of how you've successfully developed and maintained relationships in past positions. Highlight your energy, empathy, and collaborative spirit during the interview to demonstrate that you’re a great fit for HEINEKEN's culture.
✨Understand the Brand
Familiarise yourself with HEINEKEN’s brands and recent marketing activations, like the Champions League or Formula 1. This will not only show your enthusiasm for the company but also help you discuss how you can contribute to boosting brand visibility and commercial performance.
✨Be Ready for Change
This role thrives in a fast-moving environment, so be prepared to discuss how you've adapted to change in your previous jobs. Share specific examples of challenges you've faced and how you overcame them, showcasing your curiosity to learn and grow.
