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- Tasks: Drive HEINEKEN's brand visibility and commercial performance across North Scotland.
- Company: Join a leading brewery with a rich 150-year history and a vibrant culture.
- Benefits: Enjoy a competitive salary, company car, annual bonus, and 35 days holiday.
- Why this job: Be part of exciting marketing activations and make a real impact in the community.
- Qualifications: Sales or commercial experience, strong relationship-building skills, and a passion for growth.
- Other info: Flexible working environment with development pathways and a love for pubs encouraged!
The predicted salary is between 35000 - 43000 ÂŁ per year.
Function: On-Trade
Location: Field-based – can be based anywhere, but the successful candidate will be expected to spend 3 days per month minimum in face to face with customers in the North of Scotland.
Salary: ÂŁ35,000 - ÂŁ43,000 base depending on experience, plus full benefits listed below.
Contract: 12-month Fixed Term Contract
Closing Date: 7th December 2025
Interviews will be held in Edinburgh on Wednesday, 17th December.
At HEINEKEN UK, we’re proud to brew some of the nation’s most iconic beers and ciders; but we’re just as proud of the careers we build and the people who shape them. Right now, we’re looking for a Customer Development Manager (CDM) to join our field sales team covering the North of Scotland region. Whether you’re working in FMCG, retail, hospitality, or another fast‑paced environment, if you’ve got commercial experience and a passion for working with people, we’d love to hear from you.
About the role:
As one of HEINEKEN’s CDMs, you’ll be responsible for growing HEINEKEN’s presence across a variety of outlets - from community locals to trendsetting bars. You’ll work closely with customers to boost brand visibility and commercial performance. You’ll develop strategic plans that drive mutual value, ensure our products are in the right places at the right times, and help customers bring our brands to life. You’ll also align with major marketing activations; from Champions League and Rugby Champions Cup to UEFA Women’s Euros and Formula 1.
So, what will you be doing? Here are some of the key accountabilities:
- Deliver on Volume, Revenue, Profit and Market Share targets.
- Negotiating and executing Commercial Agreements.
- Offering insight-driven category and ranging advice.
- Understanding customer P&Ls and supporting business growth.
- Strengthening HEINEKEN’s presence in the North of Scotland region.
Who we’re looking for:
We’re looking for someone with commercial drive, strong relationship‑building skills, and the curiosity to learn and grow. You don’t need to come from an identical role; if you’ve built experience in sales, account management, or business development in any industry, you could be a great fit. We’re keen to hear from people who:
- Have frontline sales or commercial experience.
- Are comfortable with numbers, pricing, and P&Ls.
- Know how to build lasting customer relationships.
- Bring energy, empathy, and a collaborative spirit.
- Are open to change and thrive in a fast‑moving environment.
- Hold a full UK driving licence.
- And ideally — love pubs as much as we do!
Benefits:
- Company Car (a full drivers licence is essential for this role).
- Annual bonus.
- Company funded Private Medical Healthcare.
- Double matched pension (up to 10%).
- 35 days holiday.
- A monthly case of our delicious ciders and beers!
- Development pathways and learning opportunities.
- Access to employee networks and inclusion groups.
The Application:
Not sure if you meet every requirement? That’s okay. We believe potential matters, and we’re committed to developing people in role. So, if you’re excited by what you’ve read, we’d love to hear from you. If you need any adjustments made to support your application, for example if you require information in different formats, or if you have any accessibility issues, then we’re more than happy to review our processes – please feel free to get in touch with us at recruitment@heineken.co.uk.
Who We Are:
We’ve 150 years of brewing history and are proud of this legacy. Yet we’re sure our best days are ahead of us. Every one of our colleagues has a role to play as we dream big, set bold ambitions and push the boundaries. We support colleagues on this journey with development opportunities and unique experiences to help them reach their full potential. Apply today to discover Your Future, Untapped.
Seniority level: Associate
Employment type: Full‑time
Job function: Sales and Other Industries
Food and Beverage Services, Hospitality, and Bars, Taverns, and Nightclubs.
Customer Development Manager - North Scotland in Inverness employer: The HEINEKEN Company
Contact Detail:
The HEINEKEN Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Development Manager - North Scotland in Inverness
✨Tip Number 1
Get to know the company inside out! Research HEINEKEN's values, products, and recent campaigns. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Customer Development Manager role. Plus, it’s a great way to get your name out there!
✨Tip Number 3
Prepare for those face-to-face meetings! Think about how you can demonstrate your relationship-building skills and commercial acumen. Have examples ready that showcase your successes in previous roles, especially in sales or account management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining HEINEKEN and ready to take the next step in your career.
We think you need these skills to ace Customer Development Manager - North Scotland in Inverness
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Development Manager role. Highlight any relevant sales or account management experience, especially in fast-paced environments like FMCG or hospitality.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role and how your background makes you a great fit. Don’t just repeat your CV; share specific examples of how you’ve built customer relationships or driven commercial success.
Show Your Numbers Savvy: Since the role involves understanding P&Ls and driving revenue, it’s a good idea to showcase your comfort with numbers. Mention any relevant achievements where you’ve successfully managed budgets or improved financial performance.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at The HEINEKEN Company
✨Know Your Numbers
As a Customer Development Manager, you'll need to be comfortable with numbers, pricing, and P&Ls. Brush up on your financial acumen before the interview. Be ready to discuss how you've used data to drive sales or improve customer relationships in your previous roles.
✨Showcase Your Relationship-Building Skills
This role is all about building lasting customer relationships. Prepare examples of how you've successfully developed partnerships in the past. Think about specific situations where your energy and empathy made a difference in a business relationship.
✨Understand HEINEKEN's Brand Values
Familiarise yourself with HEINEKEN’s brands and their market presence. Be prepared to discuss how you can contribute to boosting brand visibility and commercial performance. Showing genuine enthusiasm for their products will set you apart!
✨Be Ready for Change
The fast-paced environment at HEINEKEN means adaptability is key. Think of examples from your experience where you've thrived in changing circumstances. Highlight your curiosity and willingness to learn, as these traits are highly valued in this role.
