Credit Risk Controller

Credit Risk Controller – Star Pubs

Function: Finance – Star Pubs

Location: Edinburgh City Centre (mix of office and home working)

Salary: £26,000 – £30,000 base depending on experience, plus full benefits listed below.

Contract: Multiple roles with a mixture of Permanent and 12-month fixed-term contract opportunities.

Closing Date: 15th April 2026. Please note we may close vacancies early where we receive significant numbers of applications.

About The Role

Credit Control is more than simply collecting payments. Building strong relationships with customers and colleagues to keep pubs open and trading is essential to the success of Star Pubs. The Credit Risk Controllers are each aligned to a regional area of the UK and build strong ongoing relationships with our leased pub operators. Roll up responsibilities include collecting payments for drinks orders and rent, agreeing and monitoring repayment plans for debt, and ensuring that the right commercial decisions are taken to keep our pubs trading while minimising credit risk, always ensuring compliance with Credit Policy and Pubs Code.

This is a busy, interesting and varied role at the heart of our business. You will have lots of support and ongoing training, plus regular feedback in monthly 1‑to‑1s with your manager. Your ideas for process improvement are welcome and there are opportunities for career development.

Who We’re Looking For

We’re looking for someone who can hold confident and robust conversations with our customers, make decisions that benefit both us and the outlets, and work at pace. The ideal candidate will:

• Be comfortable working with numbers and bank reconciliations
• Have a good understanding of the Microsoft Suite, including Excel
• Build relationships with internal and external stakeholders through great communication skills
• Have an eye for detail and maintain accurate records
• Have experience with MI Reporting and Power BI (nice to have but not essential)

Our Ways of Working

Heineken’s Global Purpose is to “brew the Joy of True Togetherness to inspire a better world.” To fulfil this, we ask colleagues to be in the office Tuesdays and Thursdays and one other day of colleague’s choice. Working closely with each other and collaborating face‑to‑face when we can is valued.

Our Benefits and Rewards

• Annual bonus
• Company‑funded Private Medical Healthcare
• Double‑matched pension (up to 10%)
• 35 days holiday (holiday trading available)
• Retail discounts
• A monthly case of our delicious ciders and beers (low and no alcohol options available)
• Unique learning and development opportunities