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For Companies At a Glance
- Tasks: Conduct credit assessments and manage customer onboarding with precision and care.
- Company: Join HEINEKEN UK, a leader in the beverage industry with a strong finance team.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a supportive team while making a real impact in finance.
- Qualifications: Attention to detail and experience in credit control or financial administration are key.
- Other info: Flexible working environment with room for personal development and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Credit Risk Coordinator
Function: Star Finance
Location: 6 SAS - a mix of office & home working
Grade: 6 (Customer Service and Admin - National)
Contract: Permanent
Closing date: Wednesday 5th February 2026
Hiring Manager: David Wiseman
Are you looking for your next chapter at HEINEKEN UK? You already know we make great beers and ciders. We also build strong finance careers that sit right at the heart of the business. We’re looking for a Credit Risk Coordinator to join our Star Pubs Finance team. This role suits someone who likes detail, structure, and getting things right first time, while working closely with customers and internal teams.
What You’ll Be Doing
- Completing onboarding credit assessments in line with Credit Policy
- Gathering and validating financial and non-financial information
- Carrying out AML/KYC checks to required standards
- Preparing clear summaries and recommendations for review
- Working with internal teams and customers to resolve missing information
- Producing accurate exit statements for outgoing customers
- Issuing exit charges and handling queries professionally
- Following up unpaid exit balances and escalating after 28 days
- Keeping clear, accurate records for audit and reporting
- Maintaining system and tracker accuracy, including Business Central
- Supporting the Team Leader with reporting, reviews and audits
- Contributing to a positive, supportive team culture
Who We’re Looking For
You don’t need a formal finance qualification for this role. What matters is attention to detail, organisation, and confidence handling sensitive information. You’ll bring experience from credit control, onboarding, financial administration, compliance, or a similar environment. You’re comfortable reviewing financial information, managing multiple cases at pace, and communicating clearly with customers and internal stakeholders. Experience with AML/KYC, hospitality, commercial property, FMCG or B2B credit is helpful but not essential. Exposure to systems such as Business Central, Experian or Appian would be an advantage. You’re reliable, consistent, and confident raising risks or queries early. You follow agreed processes and contribute ideas when something could work better.
Our ways of working
Our office sites operate a hybrid model. You’ll spend Tuesdays, Thursdays and one other day in the office and two days from home, although you’re more than welcome to come and work from the office on those days too. We embrace learning and growth, and we anticipate there is scope to develop in this role. You’re also likely to bring experiences to this role that are not listed above – as long as you have a thirst for learning and development, not every box needs to be ticked when it comes to skillsets.
The application
If You Like What You’ve Read And Want To Explore This Opportunity Further, Here’s What You Need To Do:
- Speak with your people manager first, as applications for roles should be linked to your development plan.
- Contact Steve Crawford or Andy Lamb to discuss the opportunity.
- Apply via MyHR before the closing date. Make sure you attach a copy of your latest signed-off Performance Review Document.
Please note, that we may close vacancies early when we receive significant numbers of applications, so don’t delay!
This role is offered on Standard HEINEKEN Terms and Conditions. For the avoidance of doubt, this includes our standard notice periods and discretionary sick pay terms (added to our Absence Policy on 1 November 2014). Apply today to discover Your Future, Untapped.
Credit Risk Co-ordinator employer: The HEINEKEN Company
Contact Detail:
The HEINEKEN Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Risk Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to current employees at HEINEKEN UK on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your application noticed.
✨Tip Number 2
Prepare for the interview by practising common questions related to credit risk and customer service. We recommend using the STAR method to structure your answers – it’ll help you showcase your skills effectively!
✨Tip Number 3
Show off your attention to detail during the interview. Bring examples of how you've successfully managed sensitive information or resolved issues in previous roles. This will demonstrate you're the right fit for the Credit Risk Coordinator position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, make sure to attach that latest signed-off Performance Review Document to stand out from the crowd.
We think you need these skills to ace Credit Risk Co-ordinator
Some tips for your application 🫡
Get to Know the Role: Before you start writing, take a moment to really understand what the Credit Risk Coordinator role is all about. Dive into the job description and highlight key responsibilities and skills that resonate with your experience. This will help you tailor your application to show us you're the perfect fit!
Show Off Your Attention to Detail: Since this role requires a keen eye for detail, make sure your application reflects that! Double-check for any typos or formatting issues, and ensure your CV and cover letter are clear and concise. We want to see that you can get things right the first time, just like we do at StudySmarter.
Be Authentic: When writing your cover letter, let your personality shine through! Share your passion for finance and how your previous experiences have prepared you for this role. We love seeing genuine enthusiasm, so don’t be afraid to express why you want to join our team at HEINEKEN UK.
Apply Through Our Website: Don’t forget to submit your application via MyHR before the closing date! It’s super important to attach your latest signed-off Performance Review Document as well. We’re excited to see your application, so make sure you don’t miss out on this opportunity!
How to prepare for a job interview at The HEINEKEN Company
✨Know Your Numbers
As a Credit Risk Coordinator, you'll be dealing with financial information regularly. Brush up on your understanding of credit assessments and AML/KYC processes. Familiarise yourself with common financial terms and practices so you can speak confidently about them during the interview.
✨Showcase Your Attention to Detail
This role requires a keen eye for detail. Prepare examples from your past experiences where your attention to detail made a difference. Whether it was catching an error in a report or ensuring compliance with regulations, these stories will highlight your suitability for the role.
✨Communicate Clearly
You'll need to communicate effectively with both customers and internal teams. Practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or family member to refine your communication skills and ensure you can convey complex information simply.
✨Embrace the Hybrid Model
Since this role involves a mix of office and home working, be prepared to discuss how you manage your time and productivity in both environments. Share any strategies you've used to stay organised and maintain clear communication with your team, as this will show you're ready for the hybrid work model.
