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For Companies At a Glance
- Tasks: Manage 35 pubs, build relationships, and drive financial performance.
- Company: Join Star Pubs, part of the Heineken family, fostering collaboration and growth.
- Benefits: Enjoy a competitive salary, annual bonus, company car, and 35 days holiday.
- Why this job: Make a real impact in the community while developing your career.
- Qualifications: Experience in retail or hospitality with strong P&L management skills.
- Other info: Flexible work-life balance and exciting opportunities for career development.
The predicted salary is between 44000 - 66000 £ per year.
Business Development Manager – Star Pubs – West Wales
Business Development Manager – West Wales
Location: Field-based role – West Wales
Salary: circa £55,000 base, depending on experience, plus full benefits.
Closing Date: Sunday 19th October 2025
Contract: Permanent
HEINEKEN has a long-held belief that pubs are an integral part of British culture and that well-invested pubs, run by skilled pub operators, can prosper and thrive. As the nation’s leading pub, cider and beer company and the name behind a host of brilliant brands, we’re looking for equally brilliant people to help us bring out the best in the great British pub.
Part of that future is supporting our pub operators to grow sustainable businesses and play a positive role in their communities. None of this is possible without colleagues who care about people, account management, and delivering commercial results.
About the role
As a Business Development Manager at Star Pubs, you’ll manage around 35 pubs within the West Wales region, working with a dedicated support team to build strong relationships with operators and lessees. Your role will be crucial in delivering a first-class retail experience and ensuring the success of our pubs.
This is a truly commercial generalist position – no two days are the same! Other than key meetings, such as team meetings, you have the flexibility to plan your own diary and manage your work/life balance. You’ll work closely with a virtual team, including Pub Operations, Estates Managers, and our Property Team, to create and execute tailored business plans for each pub.
A key part of your role will be owning the P&L (Profit and Loss) for each pub in your portfolio. You’ll have direct responsibility for driving financial performance, managing costs, and ensuring profitability. Using your commercial acumen, you’ll identify opportunities to optimise revenue streams, increase efficiency, and deliver strong financial results across your pubs.
You’ll also have the freedom to design and implement innovative retail solutions that directly impact the consumer experience. With your solid understanding of retail or hospitality, you\’ll be empowered to take bold steps to enhance the customer journey and drive profitability.
Who we’re looking for
This role is more about developing and coaching rather than sales, and would suit candidates who have had previous area/regional operational management experience.
What You’ll Bring
- A proven track record in retail, hospitality, or business development.
- Strong experience with P&L management and driving financial performance.
- The ability to collaborate across functions, balancing commercial delivery with long-term partnerships.
- Strategic thinking, with the confidence to take bold decisions that grow profitability.
- Strong communication and influencing skills.
Why Join Us?
At Star Pubs, part of the global Heineken family, we believe in investing in our people and fostering a culture of collaboration and growth. This is a role where you can really make a difference, to both the business and the communities we serve.
The Good Stuff!
- Annual bonus
- Company Car
- Meal and Broadband Allowance
- Company-funded Private Medical Healthcare
- Double-matched pension contributions (up to 10%)
- 35 days holiday (with the opportunity to buy/sell)
- A monthly product allowance to purchase our delicious ciders and beers
- Exciting opportunities to develop your career.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you need any adjustments made to support your application, please get in touch with us at recruitment@heineken.co.uk
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Business Development Manager - Star Pubs - West Wales employer: The HEINEKEN Company
Contact Detail:
The HEINEKEN Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager - Star Pubs - West Wales
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy about reaching out to current employees at Star Pubs. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Star Pubs and understand their values and operations. Think about how your experience aligns with their mission of supporting pub operators and enhancing customer experiences. Be ready to share specific examples of how you’ve driven financial performance in previous roles.
✨Tip Number 3
Show off your commercial acumen! During interviews, highlight your experience with P&L management and how you've optimised revenue streams in the past. Use numbers and results to back up your claims – it’s all about demonstrating your impact!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Star Pubs team. Don’t forget to follow up after applying – a little persistence can go a long way!
We think you need these skills to ace Business Development Manager - Star Pubs - West Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Business Development Manager role. Highlight your P&L management experience and any relevant achievements in retail or hospitality.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about the pub industry and how your background makes you a great fit for our team. Be sure to mention your strategic thinking and collaboration skills!
Showcase Your Commercial Acumen: In your application, give examples of how you've driven financial performance in previous roles. We want to see your ability to identify opportunities and implement innovative solutions.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at The HEINEKEN Company
✨Know Your P&L Inside Out
Since this role involves managing the P&L for each pub, make sure you brush up on your financial knowledge. Be prepared to discuss how you've successfully driven financial performance in previous roles and share specific examples of how you've optimised revenue streams.
✨Showcase Your Relationship-Building Skills
This position is all about building strong relationships with pub operators and lessees. Think of examples where you've successfully collaborated across functions or developed long-term partnerships. Highlight your communication and influencing skills during the interview.
✨Demonstrate Strategic Thinking
The company is looking for someone who can take bold decisions to grow profitability. Prepare to discuss a time when you had to think strategically to solve a problem or seize an opportunity. Show them that you can balance commercial delivery with innovative solutions.
✨Be Ready for a Dynamic Discussion
As this role is dynamic and no two days are the same, be prepared to discuss how you manage your time and priorities. Share your approach to planning your diary and maintaining a work/life balance while still delivering results. This will show your adaptability and organisational skills.
