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- Tasks: Lead and support 33-35 pubs, enhancing their retail experience and fostering innovative business plans.
- Company: Join HEINEKEN, the UK's leading pub, cider, and beer company, committed to community and culture.
- Benefits: Enjoy a competitive salary, annual bonus, company car, private healthcare, and 35 days holiday.
- Why this job: Be part of a vibrant team, making a real impact in local communities and developing your career.
- Qualifications: Ideal for those with account management experience and a passion for hospitality, regardless of industry.
- Other info: Flexible working locations and opportunities for personal growth in a diverse and inclusive environment.
The predicted salary is between 46200 - 63800 £ per year.
Business Development Manager -Star Pubs – London & Northern Home Counties
Join to apply for the Business Development Manager -Star Pubs – London & Northern Home Counties role at The HEINEKEN Company
Business Development Manager -Star Pubs – London & Northern Home Counties
Join to apply for the Business Development Manager -Star Pubs – London & Northern Home Counties role at The HEINEKEN Company
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Talent Acquisition Professional | Talent100 2024 Awardee | Sourcing & Attracting the best talent across all of the supply chain for HEINEKEN from…
Business Development Manager – London & Northern Home Counties
Location: Field-based role – London & Northern Home Counties (Exact region will depend on the successful colleague\’s location)
Salary: circa £55,000 base depending on experience, plus full benefits listed below.
Closing Date: 18th July 2025
Contract: Permanent
Interviews for the successful candidates will be held on Tuesday, 5th August in our London Offices
HEINEKEN has a long-held belief that pubs are an integral part of British culture and that well-invested pubs, run by skilled operators can prosper and thrive. As the nation’s leading pub, cider and beer company and the name behind a host of brilliant brands, we’re looking for equally brilliant people to help us on our journey to building a better future.
Part of building a better future is supporting our lessees, ensuring they have the right tools to build their businesses and play an important part in their thriving communities. This would be impossible without gold-star colleagues who care about people, account management and everything we stand for.
Have you ever thought about what it’d be like to play a starring role as part of the Operations South team in our Star Pubs function? Well, we have an opportunity for a Business Development Manager to join and the team supporting some of our fantastic pubs and bars in and around the London & Northern Home Counties area, we\’re in a lucky situation where we could do some reshuffling of regions so the final patch will be dependant on the location of the successful candidate.
About the role
The BDM role within Star Pubs sits at the heart of the wider team. It’s considered a true retail and commercial generalist role, supporting approximately 33-35 pubs in a specific region, utilising the specialist skills and knowledge of your wider team to do so. The role is at the forefront of our relationship with our customers and pivotal to the success of Star Pubs, responsible for working collaboratively with a virtual team, including Pub Operations, Estates and Property teams as the key support roles.
Overall, this role is about collaborating with your pub operators to create a great retail experience for the consumer. Working closely with them to encourage innovative thinking that achieves mutually beneficial business plans.
You’ll have the opportunity to work with individual operators at the heart of the community, large-scale groups, lessees looking to invest in a large refurbishment and even have the opportunity to recruit new entrepreneurs into your pubs!
Who we’re looking for
This role is more about developing and coaching rather than sales and would suit candidates who have had previous area/regional operational management experience. Experience in the pub sector would be advantageous but we are also open to hearing from candidates who have some of the skill sets required above but gained outside of the pub industry (retail, hospitality etc.) and who’re as passionate about consumers and customers as we are.
If you;
- Have account management experience.
- Have passion for or experience in the corporate side of hospitality.
- Are a strong character, looking to bring passion into your day job.
- Have a strong amount of empathy and are able to work with diverse communities.
Then this could be the role for you!
The Good Stuff!
In addition to your base salary, you’ll also receive:
- Annual bonus
- Company Car, Laptop & Phone (a current and full Driving Licence is a must for this role)
- Meal and Broadband Allowance
- Company funded Private Medical Healthcare
- Double-matched pension contributions (up to 10%)
- 35 days holiday (with the opportunity to buy/sell)
- A monthly case of our delicious ciders and beers!
- Exciting opportunities to develop your career.
You’ll also get the opportunity to get involved with one of our colleague networks where groups of colleagues from all over the business work together to ensure we’re always working towards being a diverse and inclusive company.
The Application
If you like what you’ve read and want to explore this opportunity further, please apply as soon as possible. We may close vacancies early when we receive significant numbers of applications, so don’t delay!
If you need any adjustments made to support your application, for example if you require information in different formats, or if you have any accessibility issues, then we’re more than happy to review our processes – please feel free to get in touch with us as recruitment@heineken.co.uk
In all likelihood the ideal candidate for this role won’t meet every single requirement in this advert, in fact we all need the opportunity to grow and develop in role. We understand some applicants are less likely to apply to jobs unless they feel they meet every single qualification. The team at HEINEKEN would encourage you to submit an application if the advert has piqued your interest rather than ruling yourself out based on any self-limiting beliefs. You never know, you may be exactly what we’re looking for!
Who We Are
Star Pubs is part of HEINEKEN UK. The vast majority of our 2,400 pubs are leased out to small businesses and entrepreneurs. Around 200 pubs operate on our Just Add Talent model (a managed operator agreement). Our ambition is to bring out the best in the great British pub – by attracting and retaining the best operators, investing to create great pubs at the heart of their communities and providing licensees with market-leading insight and support.
Apply today to discover Your Future, Untapped
Seniority level
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Seniority level
Associate
Employment type
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Employment type
Full-time
Job function
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Job function
Management and Other
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Industries
Food and Beverage Services, Hospitality, and Bars, Taverns, and Nightclubs
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Business Development Manager - Star Pubs - London & Northern Home Counties employer: The HEINEKEN Company
Contact Detail:
The HEINEKEN Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager - Star Pubs - London & Northern Home Counties
✨Tip Number 1
Familiarise yourself with the pub industry and HEINEKEN's role in it. Understanding the challenges and opportunities faced by pubs will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with current or former employees of HEINEKEN or Star Pubs. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application.
✨Tip Number 3
Prepare to discuss your experience in account management and how it relates to developing relationships with pub operators. Be ready to share specific examples of how you've successfully collaborated with diverse teams.
✨Tip Number 4
Showcase your passion for community engagement and hospitality. Think of ways you can demonstrate your commitment to supporting local businesses and enhancing customer experiences in your discussions.
We think you need these skills to ace Business Development Manager - Star Pubs - London & Northern Home Counties
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business development and account management. Emphasise any previous roles in the hospitality or retail sectors, showcasing your ability to work with diverse communities.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the pub industry and your understanding of the role. Mention specific examples of how you've successfully collaborated with teams or supported businesses in the past.
Showcase Your Skills: In your application, clearly outline your skills related to coaching and developing others, as well as your empathy and ability to connect with various stakeholders. Use concrete examples to illustrate these qualities.
Research HEINEKEN and Star Pubs: Familiarise yourself with HEINEKEN's values and the Star Pubs initiative. Understanding their mission will help you align your application with their goals and demonstrate your genuine interest in the company.
How to prepare for a job interview at The HEINEKEN Company
✨Know Your Pubs
Familiarise yourself with the pubs in the London & Northern Home Counties area. Understand their unique characteristics and challenges, as well as HEINEKEN's role in supporting them. This will show your genuine interest and help you engage in meaningful discussions during the interview.
✨Highlight Relevant Experience
Emphasise any previous experience in account management or operational roles, especially within the hospitality or retail sectors. Be prepared to discuss specific examples of how you've successfully collaborated with teams or supported business growth.
✨Showcase Your Passion for Community
Demonstrate your understanding of the importance of pubs in local communities. Share any personal experiences or insights that reflect your passion for fostering community relationships and supporting local businesses.
✨Prepare Questions
Have thoughtful questions ready to ask about the role, team dynamics, and HEINEKEN's vision for the future of its pubs. This not only shows your enthusiasm but also helps you assess if the company culture aligns with your values.
