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For Companies At a Glance
- Tasks: Manage 35 pubs, build relationships, and drive financial performance in a dynamic role.
- Company: Join Star Pubs, part of the Heineken family, dedicated to enhancing British pub culture.
- Benefits: Enjoy a competitive salary, annual bonus, company car, and generous holiday allowance.
- Why this job: Make a real impact on communities while developing your career in a supportive environment.
- Qualifications: Experience in retail or hospitality, strong P&L management, and a passion for customer experience.
- Other info: Flexible work-life balance with opportunities for personal and professional growth.
The predicted salary is between 44000 - 66000 £ per year.
Overview
Business Development Manager – Cumbria & Lakes. Location: Field-based role – Cumbria and Lake District. Permanent, full-time. Salary: circa £55,000 base, plus full benefits. Closing Date: Sunday 21st September 2025.
HEINEKEN and Star Pubs are looking for a brilliant person to support our pub operators to grow sustainable businesses and deliver strong commercial results while focusing on customer experience and community impact.
Responsibilities
- Manage around 35 pubs within the Cumbria and Lake District region, working with a dedicated support team to build strong relationships with operators and lessees.
- Own the P&L for each pub in your portfolio, driving financial performance, managing costs, and ensuring profitability.
- Design and implement innovative retail solutions to enhance the customer journey and drive profitability.
- Collaborate with cross-functional teams (Pub Operations, Estates Managers, Property Team) to create and execute tailored business plans for each pub.
- Recruit new lessees, drive the letting of pubs, review commercial terms, and roll out brand and marketing initiatives.
- Identify opportunities to optimise revenue streams and increase efficiency across your portfolio.
Qualifications
- Proven track record in retail, hospitality, or business development.
- Strong experience with P&L management and driving financial performance.
- Ability to collaborate across functions and balance commercial delivery with long-term partnerships.
- Strategic thinking with the confidence to take bold decisions that grow profitability.
- Strong communication and influencing skills.
- Experience in the pub sector is a bonus, but candidates from other industries with the right commercial acumen and customer focus are welcome.
Why Join Us
At Star Pubs, part of the HEINEKEN UK family, we invest in our people and foster a culture of collaboration and growth. This is a role where you can make a difference to the business and the communities we serve.
Benefits
- Annual bonus
- Company Car (driving licence required)
- Meal and Broadband Allowance
- Company-funded Private Medical Healthcare
- Double-matched pension contributions (up to 10%)
- 35 days holiday (with the opportunity to buy/sell)
- Monthly product allowance for our ciders and beers (non-alcohol options available)
- Opportunity to develop your career
Application
If you like what you’ve read, apply as soon as possible. We may close vacancies early when we receive significant numbers of applications.
If you need adjustments to support your application, or if you require information in different formats or accessibility accommodations, please contact recruitment@heineken.co.uk.
Who We Are: Star Pubs is part of HEINEKEN UK, leasing pub properties to small businesses and entrepreneurs, with a goal to bring out the best in the great British pub.
Required/Preferred Details
Seniority level: Associate
Employment type: Full-time
Job function: Management and Other
Industries: Food and Beverage Services, Hospitality, and Bars, Taverns, and Nightclubs
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Business Development Manager - Star Pubs - Cumbria & Lakes employer: The HEINEKEN Company
Contact Detail:
The HEINEKEN Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager - Star Pubs - Cumbria & Lakes
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with pub operators. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show your passion for pubs! When you get the chance to chat with potential employers, share your love for the pub culture and how you can contribute to their success. It’s all about making that personal connection.
✨Tip Number 3
Prepare for interviews by knowing your numbers! Brush up on P&L management and be ready to discuss how you've driven financial performance in past roles. Confidence in your commercial acumen will impress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Business Development Manager - Star Pubs - Cumbria & Lakes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Business Development Manager role. Highlight your P&L management experience and any relevant achievements in retail or hospitality.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about the pub industry and how your background can contribute to our mission. Be genuine and let your personality shine through!
Showcase Your Commercial Acumen: In your application, demonstrate your understanding of driving financial performance and optimising revenue streams. We want to see how you can make a real impact on our pubs' success.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves!
How to prepare for a job interview at The HEINEKEN Company
✨Know Your P&L Inside Out
As a Business Development Manager, you'll be responsible for the P&L of your pubs. Brush up on your financial knowledge and be ready to discuss how you've managed budgets and driven profitability in previous roles. Bring specific examples to showcase your commercial acumen.
✨Showcase Your Relationship-Building Skills
This role is all about building strong relationships with pub operators and lessees. Prepare to share stories that highlight your ability to collaborate across functions and create long-term partnerships. Think about how you’ve successfully navigated challenges in past roles.
✨Demonstrate Strategic Thinking
The interviewers will want to see your strategic mindset. Be prepared to discuss how you've taken bold decisions in the past that have led to growth or improved customer experiences. Think of specific instances where your strategic thinking made a difference.
✨Passion for Customer Experience
Make sure to convey your passion for creating exceptional customer experiences. Share examples from your previous roles where you’ve implemented innovative solutions that enhanced the consumer journey. This will show that you align with their values and understand the importance of customer satisfaction.
