Business Development Manager - Star Pubs - Central Scotland
Business Development Manager - Star Pubs - Central Scotland

Business Development Manager - Star Pubs - Central Scotland

Dundee Full-Time 42000 - 55000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support and develop relationships with pub operators in Central Scotland.
  • Company: Join HEINEKEN, the UK's leading pub, cider, and beer company.
  • Benefits: Enjoy a competitive salary, bonuses, company car, and 35 days holiday.
  • Why this job: Be part of a vibrant team that values community and innovation in hospitality.
  • Qualifications: Experience in account management or operational roles; passion for hospitality is key.
  • Other info: Flexible location within Central Scotland; opportunities for career development.

The predicted salary is between 42000 - 55000 £ per year.

Business Development Manager – Central Scotland

Function: Star Pubs

Location: Field-based role – Central Scotland (Region will depend on the successful colleagues location)

Salary: from £42,000 – £55,000 base depending on experience, plus full benefits listed below.

Closing Date: 2nd July 2025

Contract: 12-month Fixed Term Contract

HEINEKEN has a long-held belief that pubs are an integral part of British culture and that well-invested pubs, run by skilled operators can prosper and thrive. As the nation’s leading pub, cider and beer company and the name behind a host of brilliant brands, we’re looking for equally brilliant people to help us on our journey to building a better future.

Part of building a better future is supporting our lessees, ensuring they have the right tools to build their businesses and play an important part in their thriving communities. This would be impossible without gold-star colleagues who care about people, account management and everything we stand for.

Have you ever thought about what it’d be like to play a starring role as part of the Operations North team in our Star Pubs function? Well, we have an opportunity for a Business Development Manager to join and the Scotland team supporting some of our fantastic pubs and bars in and around the Central Scotland region, we\’re in a lucky situation where we could do some reshuffling of regions so the final patch will be dependant on the successful candidate.

About the role

The BDM role within Star Pubs sits at the heart of the wider team. It’s considered a true retail and commercial generalist role, supporting approximately 33 pubs in a specific region, utilising the specialist skills and knowledge of your wider team to do so. The role is at the forefront of our relationship with our customers and pivotal to the success of Star Pubs, responsible for working collaboratively with a virtual team, including Pub Operations, Estates and Property teams as the key support roles.

Overall, this role is about collaborating with your pub operators to create a great retail experience for the consumer. Working closely with them to encourage innovative thinking that achieves mutually beneficial business plans.

You’ll have the opportunity to work with individual operators at the heart of the community, large-scale groups, lessees looking to invest in a large refurbishment and even have the opportunity to recruit new entrepreneurs into your pubs.

Who we’re looking for

This role is more about developing and coaching rather than sales and would suit candidates who have had previous area/regional operational management experience. Experience in the pub sector would be advantageous but we are also open to hearing from candidates who have some of the skill sets required above but gained outside of the pub industry (retail, hospitality etc.) and who’re as passionate about consumers and customers as we are.

If you;

  • Have account management experience.
  • Have passion for or experience in the corporate side of hospitality.
  • Are a strong character, looking to bring passion into your day job.
  • Have a strong amount of empathy and are able to work with diverse communities.

Then this could be the role for you!

The Good Stuff!

In addition to your base salary, you’ll also receive:

  • Annual bonus
  • Company Car, Laptop & Phone (a current and full Driving Licence is a must for this role)
  • Meal and Broadband Allowance
  • Company funded Private Medical Healthcare
  • Double-matched pension contributions (up to 10%)
  • 35 days holiday (with the opportunity to buy/sell)
  • A monthly case of our delicious ciders and beers!
  • Exciting opportunities to develop your career.

You’ll also get the opportunity to get involved with one of our colleague networks where groups of colleagues from all over the business work together to ensure we’re always working towards being a diverse and inclusive company.

The Application

If you like what you’ve read and want to explore this opportunity further, please apply as soon as possible. We may close vacancies early when we receive significant numbers of applications, so don’t delay!

If you need any adjustments made to support your application, for example if you require information in different formats, or if you have any accessibility issues, then we’re more than happy to review our processes – please feel free to get in touch with us as recruitment@heineken.co.uk

In all likelihood the ideal candidate for this role won’t meet every single requirement in this advert, in fact we all need the opportunity to grow and develop in role. We understand some applicants are less likely to apply to jobs unless they feel they meet every single qualification. The team at HEINEKEN would encourage you to submit an application if the advert has piqued your interest rather than ruling yourself out based on any self-limiting beliefs. You never know, you may be exactly what we’re looking for!

Who We Are

Star Pubs is part of HEINEKEN UK. The vast majority of our 2,400 pubs are leased out to small businesses and entrepreneurs. Around 200 pubs operate on our Just Add Talent model (a managed operator agreement). Our ambition is to bring out the best in the great British pub – by attracting and retaining the best operators, investing to create great pubs at the heart of their communities and providing licensees with market-leading insight and support.

Apply today to discover Your Future, Untapped

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Business Development Manager - Star Pubs - Central Scotland employer: The HEINEKEN Company

At HEINEKEN, we pride ourselves on being an exceptional employer, particularly for the Business Development Manager role in Central Scotland. Our commitment to employee growth is evident through exciting career development opportunities, a supportive work culture that values collaboration and innovation, and a comprehensive benefits package including a company car, private healthcare, and generous holiday allowances. Join us in making a meaningful impact in the community while enjoying the perks of working with a leading name in the pub industry.
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Contact Detail:

The HEINEKEN Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Development Manager - Star Pubs - Central Scotland

✨Tip Number 1

Familiarise yourself with the pub industry and HEINEKEN's role in it. Understanding their values and how they support local communities will help you connect with the company's mission during interviews.

✨Tip Number 2

Network with current or former employees of Star Pubs. They can provide valuable insights into the company culture and expectations, which can give you an edge in your discussions.

✨Tip Number 3

Prepare to discuss your experience in account management and operational roles. Be ready to share specific examples of how you've successfully collaborated with teams to achieve business goals.

✨Tip Number 4

Showcase your passion for hospitality and community engagement. Think of ways you've positively impacted your previous workplaces or communities, as this aligns with the ethos of Star Pubs.

We think you need these skills to ace Business Development Manager - Star Pubs - Central Scotland

Account Management
Operational Management
Coaching and Development
Customer Relationship Management
Retail Experience
Hospitality Knowledge
Empathy and Emotional Intelligence
Collaboration Skills
Strategic Thinking
Problem-Solving Skills
Communication Skills
Community Engagement
Adaptability
Innovative Thinking

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in account management and operational roles. Emphasise any experience you have in the hospitality or retail sectors, as well as your ability to work with diverse communities.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the pub industry and your understanding of its importance in British culture. Mention specific examples of how you've successfully collaborated with teams or supported businesses in the past.

Showcase Your Skills: Clearly outline your skills that align with the job description, such as empathy, coaching, and innovative thinking. Use bullet points to make these stand out and ensure they are easy to read.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a Business Development Manager role.

How to prepare for a job interview at The HEINEKEN Company

✨Research the Company

Before your interview, take some time to learn about Star Pubs and HEINEKEN. Understand their values, mission, and the role they play in the pub industry. This knowledge will help you demonstrate your genuine interest in the company and how you can contribute to their goals.

✨Showcase Your Account Management Skills

Since the role focuses on developing and coaching rather than direct sales, be prepared to discuss your account management experience. Share specific examples of how you've successfully supported clients or teams in the past, highlighting your ability to build strong relationships.

✨Emphasise Your Passion for Hospitality

Express your enthusiasm for the hospitality sector and your understanding of its importance in community building. Share any relevant experiences that showcase your passion for creating great customer experiences, whether from the pub industry or other sectors like retail or hospitality.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving and coaching abilities. Prepare for scenario-based questions where you might need to demonstrate how you would handle specific challenges faced by pub operators. Think about how you can encourage innovative thinking and collaboration in these situations.

Business Development Manager - Star Pubs - Central Scotland
The HEINEKEN Company
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  • Business Development Manager - Star Pubs - Central Scotland

    Dundee
    Full-Time
    42000 - 55000 £ / year (est.)

    Application deadline: 2027-07-14

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    The HEINEKEN Company

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