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- Tasks: Assist patients and manage healthcare data in a friendly GP practice.
- Company: The Heath Surgery, dedicated to providing top-notch healthcare.
- Benefits: Supportive team environment and opportunities for personal growth.
- Why this job: Be the vital link between patients and healthcare professionals.
- Qualifications: Enthusiasm and strong communication skills are essential.
- Other info: Join a well-established practice with a commitment to quality care.
The predicted salary is between 24000 - 36000 £ per year.
We are looking to recruit an enthusiastic and hard-working Receptionist to join our friendly GP Practice team based in Bracebridge Heath, Lincoln. To act as a mediator between the clinicians and the patients and as an office organiser who manages the crucial data regarding the health of patients within the practice.
Responsibilities
- Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
About us
The Heath Surgery is located close to Lincoln and provides the highest quality healthcare to patients in the area. Our doctors, nurses and all our other staff are dedicated to offering a professional service. We are a well established practice having served both the Bracebridge Heath and St Catherines areas for many years.
Patient Concierge: GP Practice Front Desk & Admin in Bracebridge Heath employer: The Heath Surgery
Contact Detail:
The Heath Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Concierge: GP Practice Front Desk & Admin in Bracebridge Heath
✨Tip Number 1
Get to know the practice! Research The Heath Surgery and understand their values and services. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Patient Concierge, you'll be the first point of contact for patients. Role-play with a friend or family member to get comfortable with common scenarios you might face at the front desk.
✨Tip Number 3
Network with current employees if possible. Reach out on LinkedIn or through mutual connections to gain insights about the work culture and what they value in a receptionist. This insider info can give you an edge!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and really want to be part of the team at The Heath Surgery.
We think you need these skills to ace Patient Concierge: GP Practice Front Desk & Admin in Bracebridge Heath
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for patient care shine through. We want to see that you're genuinely excited about joining our friendly team and making a difference in the lives of our patients.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in reception or admin roles. We love seeing how your skills align with our needs, so don’t be shy about showcasing your organisational talents!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications quickly!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Heath Surgery
✨Know the Practice Inside Out
Before your interview, take some time to research The Heath Surgery. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Communication Skills
As a Patient Concierge, communication is key. Prepare examples of how you've successfully assisted customers or patients in the past. Highlight your ability to remain calm and courteous under pressure, as this will be crucial in a busy GP practice.
✨Demonstrate Organisational Skills
Being organised is vital for this role. Think of specific instances where you've managed multiple tasks or maintained accurate records. Be ready to discuss how you prioritise tasks and ensure that everything runs smoothly.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, patient care philosophy, or any challenges the practice currently faces. This shows you're not just interested in the job, but also in contributing positively to the team.
