Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Patient Coordinator, handling calls and booking appointments.
- Company: The Hearing Clinic UK is a dynamic healthcare provider based in Glasgow.
- Benefits: Enjoy full training, career development opportunities, and a supportive team environment.
- Why this job: Be part of a rewarding client journey in a fast-paced, friendly atmosphere.
- Qualifications: Excellent communication skills and a calm, professional manner are essential.
- Other info: Full-time position with opportunities for growth in the healthcare sector.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an enthusiastic and professional Patient Coordinator to join our growing team onsite at The Hearing Clinic UK head office at Saint Vincent Place. This is a full-time position ideal for someone who enjoys providing excellent customer service, handling enquiries, and playing an important role in the client journey.
In this role, you will be:
- Answering incoming telephone calls and responding to patient enquiries
- Booking appointments across our clinic locations
- Providing accurate information about services, pricing and availability
- Maintaining detailed and accurate records in our booking system
- Supporting administrative and follow-up tasks to ensure smooth client experiences
What we are looking for:
- Excellent communication and customer service skills
- Previous experience in a telephone-based or customer-facing role
- Attention to detail and confidence using computer systems
- A calm, professional manner and the ability to work well under pressure
- A team player who is comfortable working in a fast-paced environment
Full training will be provided, and development opportunities are available for those looking to grow their career in a dynamic healthcare business.
To apply, please send your CV and a short covering note to info@thehearingclinicuk.co.uk
Patient Coordinator employer: The Hearing Clinic UK
Contact Detail:
The Hearing Clinic UK Recruiting Team
info@thehearingclinicuk.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Coordinator
✨Tip Number 1
Familiarise yourself with the services offered by The Hearing Clinic UK. Understanding their offerings will help you answer patient enquiries more effectively and demonstrate your enthusiasm for the role during any conversations.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since this role involves handling calls and responding to enquiries, being articulate and confident on the phone can set you apart from other candidates.
✨Tip Number 3
Showcase your ability to work under pressure by preparing examples from your past experiences. Think of situations where you successfully managed multiple tasks or dealt with challenging customer interactions, as these will highlight your suitability for a fast-paced environment.
✨Tip Number 4
Network with current or former employees of The Hearing Clinic UK if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Patient Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles that involved handling enquiries or working in a fast-paced environment. Use keywords from the job description to align your skills with what The Hearing Clinic UK is looking for.
Craft a Compelling Covering Note: In your covering note, express your enthusiasm for the Patient Coordinator role. Mention specific experiences that demonstrate your communication skills and ability to work under pressure. Keep it concise but impactful.
Showcase Attention to Detail: Since the role requires maintaining accurate records, ensure your application is free from errors. Double-check your CV and covering note for spelling and grammatical mistakes, as this reflects your attention to detail.
Highlight Teamwork Experience: Mention any past experiences where you worked as part of a team, especially in a healthcare or customer service setting. This will show that you can collaborate effectively in a dynamic environment, which is essential for the role.
How to prepare for a job interview at The Hearing Clinic UK
✨Showcase Your Customer Service Skills
As a Patient Coordinator, excellent customer service is key. Prepare examples from your past experiences where you successfully handled patient enquiries or resolved issues. This will demonstrate your ability to provide the high level of service expected at The Hearing Clinic UK.
✨Familiarise Yourself with the Role
Take the time to understand the responsibilities of a Patient Coordinator. Review the job description thoroughly and think about how your skills align with the tasks mentioned, such as booking appointments and maintaining records. This will help you articulate your fit for the role during the interview.
✨Practice Calm Communication
Given that the role involves handling calls and patient interactions, practice speaking clearly and calmly. You might encounter challenging situations, so demonstrating your ability to remain composed under pressure will be crucial. Consider role-playing common scenarios with a friend.
✨Prepare Questions for the Interviewers
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, training opportunities, and the company culture at The Hearing Clinic UK. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
