At a Glance
- Tasks: Assist customers with stylish eyewear and high-quality audiology care.
- Company: Join a premium, friendly retail environment in Marlow.
- Benefits: Enjoy discounts, bonuses, medical support, and ongoing training.
- Other info: Full training provided and excellent career development opportunities.
- Why this job: Make a real difference in people's lives while working with designer products.
- Qualifications: Customer service experience and a passion for helping others.
The predicted salary is between 25348 - 25348 £ per year.
Salary: £25,348 FTE + Bonus | Full Time | 5 days a week
Week 1: Monday, Tuesday, Wednesday, Thursday, & Friday
Week 2: Monday, Tuesday, Thursday, Friday, & Saturday
Step into a retail opportunity with a difference. We offer careers in a premium but friendly environment where you will genuinely connect with customers, work with stylish eyewear and assist the wider team in providing high quality optical and audiology care. What’s more, you’ll receive full training. If you have a passion for exceptional customer service, this could be your perfect next step.
Why Join Us?
- Work with premium products – including beautifully crafted designer eyewear and advanced hearing care solutions.
- Staff, family and friends discount on high-end frames and accessories.
- Bonus scheme to reward your hard work and dedication.
- Medical cash plan to support your wellbeing.
- Ongoing training and development through the Leightons Learning Academy.
- High street discounts
- 24/7 access to a GP
- Volunteering leave
- 22 days holiday pro rata plus bank holidays
The Role
As an Optical & Hearing Assistant, you are the face of our Marlow boutique — the first impression, the warm welcome, guiding customers through a tailored experience. You’ll receive full training in some of our diagnostic tools and team members will be on hand for support, giving you the confidence to deliver an informed service. You’ll also have the opportunity to help customers choose from designer eyewear and feel fabulous. They’ll leave us feeling seen, heard and delighted.
Who We’re Looking For
This role is ideal for someone who:
- Loves building great relationships with customers and making them feel valued
- Would like the opportunity to positively impact people’s vision and hearing, working with high quality products
- Has a polished, professional yet friendly approach.
- Has experience of providing great customer service, e.g. retail or hospitality
- A passion for helping people look and feel their best.
- A team-first attitude and willingness to learn.
- Prepared to travel to a centre of excellence for a 4-6 week induction.
We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).
Applicants who have been unsuccessful in the past 12 months should not reapply for the same job role.
Optical & Hearing Assistant, Marlow employer: The Hearing Care Partnership
The Hearing Care Partnership is an outstanding employer for Hearing Aid Audiologists, offering a supportive work culture that prioritises patient care and employee well-being. With flexible roles, uncapped earnings potential, and access to advanced technology, employees can thrive both professionally and personally while enjoying generous benefits such as a company car, health plans, and ample annual leave. This is an excellent opportunity for those looking to grow in their careers within a dynamic and rewarding environment in Essex.
Contact Details:
The Hearing Care Partnership Recruitment Team
