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- Tasks: Support hearing services with clinical duties and patient care.
- Company: Join The Hearing Care Partnership, a leader in empathetic hearing care.
- Benefits: Earn up to £27,000 with commission opportunities and enjoy a supportive work environment.
- Why this job: Make a meaningful impact by improving lives through better hearing.
- Qualifications: Must be a qualified Hearing Care Assistant with customer service experience.
- Other info: We value diversity and promote equal opportunities for all applicants.
The predicted salary is between 21600 - 37800 £ per year.
Join our Team and Make a Difference! At The Hearing Care Partnership we’re redefining the way people experience hearing care. Rooted in empathy, professionalism, and genuine patient relationships, we deliver outstanding clinical services in a welcoming, independent healthcare setting. Now, we’re inviting a passionate and qualified Hearing Care Assistant to join our growing team in Newcastle. If you’re committed to patient wellbeing and looking to be part of a company that invests in people as much as it does in innovative care — we want to hear from you.
Why Join Us?
- Salary: Up to £27,000 per annum (depending on experience) with commission opportunities.
- Hours: Full-time (Mon–Fri) working across our partner practices in Newcastle.
- Environment: Friendly, supportive, and people-focused.
- Impact: Be part of something meaningful — improving lives through better hearing.
About the Role
As a Hearing Care Assistant, you’ll be an integral part of our practice, supporting private hearing services with a balance of clinical excellence and operational flair.
Clinical Duties
- Carry out otoscopy and Tympa-based assessments.
- Deliver Pure Tone Audiometry (PTA) screenings.
- Conduct hearing aid reviews and routine maintenance.
- Perform ear wax removal (microsuction, irrigation & manual).
- Take aural impressions.
- Support patients with empathy and clear communication.
- Work under the guidance of an HCPC-registered Hearing Aid Dispenser.
Practice Engagement & Development
- Assist with team training and cross-referrals.
- Build partnerships with local GPs, pharmacies & communities.
- Help manage appointment scheduling to maximise the HAD’s time.
Operational Responsibilities
- Maintain high standards in line with healthcare regulations.
- Ensure Health & Safety compliance.
- Represent THCP with professionalism in both appearance and conduct.
What You’ll Need
- Qualified Hearing Care Assistant.
- Previous experience working in a customer facing environment and in a healthcare setting.
- GCSEs in English, Maths and Science (grade C or higher).
- A full UK driving license and the ability to travel between locations.
- Eligibility to work in the UK, and availability for the specified days.
If you’re ready to elevate patient care while enjoying a flexible, fulfilling role, apply today and become a vital part of our team!
Equality & Diversity: We champion equal opportunities and a diverse, inclusive workplace. All qualified candidates are welcome. We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect.
Hearing Care Assistant, Newcastle The Hearing Care Partnership · Newcastle employer: The Hearing Care Partnership
Contact Detail:
The Hearing Care Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Care Assistant, Newcastle The Hearing Care Partnership · Newcastle
✨Tip Number 1
Familiarise yourself with the latest hearing care technologies and practices. Being knowledgeable about current trends and innovations in hearing aids and patient care will show your commitment to the field and impress during any discussions.
✨Tip Number 2
Network with professionals in the hearing care industry. Attend local healthcare events or join online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your experience in customer-facing roles, especially in healthcare settings. Be ready to share specific examples of how you've provided excellent patient care and built relationships with clients.
✨Tip Number 4
Demonstrate your understanding of the importance of empathy in patient care. Think of scenarios where you’ve had to show compassion and support, as this aligns with the values of The Hearing Care Partnership.
We think you need these skills to ace Hearing Care Assistant, Newcastle The Hearing Care Partnership · Newcastle
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Hearing Care Assistant position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your qualifications, previous experience in healthcare, and any customer-facing roles. Emphasise your skills related to patient care and communication, as these are crucial for this role.
Write a Personalised Cover Letter: In your cover letter, express your passion for hearing care and how you can contribute to The Hearing Care Partnership's mission. Mention specific experiences that demonstrate your empathy and professionalism in patient interactions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the healthcare sector.
How to prepare for a job interview at The Hearing Care Partnership
✨Show Your Passion for Patient Care
During the interview, express your genuine interest in improving patient wellbeing. Share specific examples of how you've positively impacted patients in previous roles, as this aligns with the company's values.
✨Demonstrate Your Clinical Knowledge
Be prepared to discuss your experience with clinical duties such as otoscopy, Pure Tone Audiometry screenings, and ear wax removal. Highlight any relevant training or certifications that showcase your qualifications as a Hearing Care Assistant.
✨Emphasise Teamwork and Communication Skills
The role requires collaboration with various healthcare professionals. Share experiences where you successfully worked in a team, built partnerships, or communicated effectively with patients and colleagues.
✨Research The Hearing Care Partnership
Familiarise yourself with the company’s mission and values. Understanding their approach to hearing care will help you tailor your responses and demonstrate that you're a good fit for their culture.
