Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests, manage bookings, and maintain a clean, inviting studio environment.
- Company: The Health Lab, a vibrant boutique Pilates studio in Manchester and Altrincham.
- Benefits: Free drinks, food on shift, and a complimentary studio membership.
- Why this job: Join a supportive community and create a welcoming experience for fitness enthusiasts.
- Qualifications: Customer service experience and availability for flexible shifts.
- Other info: Multiple contract options with opportunities for growth in a dynamic environment.
The predicted salary is between 1300 - 1600 £ per month.
Locations: The Health Lab Manchester & Altrincham Studios
We are currently hiring friendly, reliable Front of House team members to join our studios in Manchester and Altrincham. This is a customer-facing role, perfect for someone who enjoys creating a welcoming experience and working in a fast-paced environment.
About us
The Health Lab is a boutique Pilates studio with locations in Manchester and Altrincham, offering Reformer Pilates, Infrared Reformer Pilates, Infrared Mat Pilates, Barre, and mindful movement classes. We’re a community-driven, woman-owned business focused on creating a welcoming, inclusive space where every guest feels supported from the moment they walk through the door.
Key Responsibilities
- Welcoming guests, checking them into classes, and showing them around the studio
- Answering customer enquiries via phone, email, and social media
- Handling customer cancellations and processing no-show fees
- Processing payments, including add-ons, socks, and merchandise
- Preparing drinks and some food items before and after classes
- Maintaining studio cleanliness standards, including resetting rooms after classes
- General administrative tasks
- Opening and closing the studio
Essentials
- Experience in a customer-facing role
- Availability to work evenings and weekends
- Must be available for early starts and able to reliably commute to the studio
Desirable Experience
- Experience working in a fast-paced environment
- Barista training
Hours & Contract
- Multiple contract options available, ranging from 8–35+ hours per week
- Shifts available Monday–Sunday
- Paid at National Minimum Wage, paid monthly
- Holiday entitlement accrued based on hours worked
Perks
- Free drinks and food while on shift
- Free studio membership
Front Desk Staff in Manchester employer: The Health Lab Studios
Contact Detail:
The Health Lab Studios Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Staff in Manchester
✨Tip Number 1
Get to know The Health Lab! Familiarise yourself with their classes and community vibe. When you walk in for your interview, show off your knowledge about their offerings and how you can contribute to that welcoming atmosphere.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face at the front desk and how you'd handle them. Being able to demonstrate your problem-solving abilities will make you stand out during the interview.
✨Tip Number 3
Dress the part! Since this is a customer-facing role, make sure you look presentable and approachable. A friendly smile and a professional appearance can go a long way in making a great first impression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our community-driven team at The Health Lab.
We think you need these skills to ace Front Desk Staff in Manchester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for creating a welcoming experience at The Health Lab.
Tailor Your Application: Make sure to tailor your application to the Front Desk Staff role. Highlight any relevant customer-facing experience and how it aligns with our community-driven values. We love seeing how you can contribute to our inclusive space!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure to highlight your key skills and experiences without rambling. We’re busy too, after all!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick!
How to prepare for a job interview at The Health Lab Studios
✨Know the Studio Inside Out
Before your interview, take some time to familiarise yourself with The Health Lab's offerings. Understand the different classes and services they provide, like Reformer Pilates and Barre. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Since this role is all about creating a welcoming experience, be ready to share examples of how you've excelled in customer-facing roles. Think of specific situations where you went above and beyond for a customer, as this will demonstrate your ability to handle enquiries and create a positive atmosphere.
✨Prepare for Fast-Paced Scenarios
Given that the environment is fast-paced, think of times when you've successfully managed multiple tasks at once. Be prepared to discuss how you handle stress and stay organised, especially during busy periods. This will reassure them that you can thrive in their dynamic setting.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, what a typical day looks like, or how they support staff development. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.