Community Links Practitioner (Stronger Schools, Stronger Communities)

Hours: Part-time 25 hours per week

Salary: £27,764 - £34,497 FTE per annum– dependent on experience. Paid on 28th of each month.

Term: Fixed term for 9 months from start date. Possibility of extension to 12 months.

Based in: Glasgow

The ALLIANCE is excited to be recruiting a new member to join our team in Glasgow within the Stronger Schools, Stronger Communities pilot project. Based in a school in Northeast area of Glasgow, with some meetings/events carried out in the local community/across Glasgow, the Schools Community Links Practitioner will provide tailored, non‑stigmatising support and improve access to energy advice and services, including carbon monoxide (CO) awareness, priority services registration, CO alarms, advocacy, and safeguarding. By offering a safe and trusted space within the school, the project aims to reduce fuel poverty and strengthen connections to essential energy and wider support services for families.

Responsibilities

• Experience delivering advice to a wide range of people and families, familiar with benefit entitlements/income maximisation, and showing empathy and understanding of the issues faced by our customers.
• Knowledge and understanding of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them.
• Demonstrable experience and knowledge of the provision of advice to low‑income households in energy efficiency or related fields.
• Self‑motivation and ability to work with limited supervision.
• Ability to work with a wide range of people and proven experience of working with vulnerable householders, low income and/or other disadvantaged groups, including a strong understanding of the challenges faced by people living in areas of deprivation in relation to living well.
• Tact and diplomacy when liaising with a wide range of organisations.
• A solution‑focused approach.
• Non‑discriminatory values.
• Excellent influencing, negotiation and motivational skills to engage people and to enable them to take up a wide range of community services and activities.
• Excellent networking skills.
• Excellent record and information management skills.
• Knowledge of facilitating service improvement and appreciation of different organisational cultures and workforce development.
• Ability to work effectively as part of a team and on own initiative.
• IT skills.
• An ability and willingness to travel across Glasgow if appropriate.
• Ability to develop a non‑dependent and non‑judgemental relationship with awareness of personal and professional boundaries, whilst being supportive and respectful of others.

Qualifications

• PVG Scheme membership is required for this post.

Benefits

• 210 hours annual leave pro rata (equivalent of 30 days)
• 91 hours public holiday that can be taken flexibly pro rata (equivalent of 13 days)
• 24.5 hours additional leave between Christmas Eve and New Year pro rata (equivalent of 3.5 days)
• Flexible working (formal and informal)
• Contributory pension scheme 6%
• Enhanced maternity, paternity, shared parental and adoption pay
• Enhanced sick pay
• Employee Assistance Programme
• Learning and development opportunities
• Time off in lieu
• Cycle Scheme
• Carer Positive Employer
• Disability Confident Employer
• Up to 35 hours (pro rata) paid carers leave per annum
• Up to 35 hours (pro rata) paid special leave
• Up to 70 hours (pro rata) paid compassionate leave
• Paid day off to move house
• Employee forum
• Trade union recognition for Glasgow Links programme

EEO and Reasonable Adjustments

We are happy to consider any reasonable adjustments that applicants may need during the recruitment process and you will be asked whether you require any during this process. We also offer reasonable adjustments on the job. The ALLIANCE is committed to the principles of the Disability Confident Scheme, which includes offering an interview to a fair and proportionate number of disabled applicants who meet the minimum essential criteria for the role. This commitment does not guarantee an interview for all disabled applicants; candidates must meet the minimum criteria of the role.