Regulatory Investigator

The Role

Full time, 35hrs, Permanent and Fixed Term, London - Kennington, SE11, Hybrid Working with a minimum of 12 days per week in the office.

We are growing our teams and hiring Regulatory Investigators. You will investigate serious concerns about Health and Care professionals, assess risk and make evidence-based decisions to protect the public whilst managing a varied caseload of Registrant fitness to practise complaints. This is a fast-paced and demanding role, requiring strong organisation, adaptability, and attention to detail. You will manage multiple, changing priorities whilst maintaining accurate records, using a Case Management System and apply regulation law to prepare case bundles for panel review.

Your responsibilities will include:

• Managing your own caseload to identify, prioritise and escalate cases appropriately, including consideration for Interim Orders on high-risk cases.
• Continual evidence gathering, preparing case bundles ready for presentation to a panel within agreed timescales.
• Investigate and progress a varied caseload effectively, reviewing fitness to practice, misconduct and non-compliance against set professional standards.
• Provide sensitive case updates in a timely professional manner to stakeholders.
• Proactively chase information via outbound calling and email correspondence to progress cases effectively.

You will work closely with a wide range of internal and external stakeholders, including:

• Patients and members of the public
• Courts and legal representatives
• Police and safeguarding bodies
• Other regulators and multi-agency partners

This regulatory Investigator role offers the opportunity to gain experience about regulatory and disciplinary law within the Health & Care professions we regulate. We are keen to hear from candidates with existing legal, case management, investigation or regulatory experience and candidates interested to gain experience in this field.

Person Specification

Essential Criteria

We are looking for candidates that can:

• Work under pressure with minimal supervision, investigating, gathering, and evaluating evidence to ensure cases are prepared in line with SLAs and KPIs.
• Communicate with a range of stakeholders with a clear confident, professional tone, via inbound and outbound calls, written correspondence, emails and in-person meetings, providing exceptional levels of customer service.
• Plan and organise own high-volume caseload effectively with minimal supervision. Identify, prioritise, and escalate high-risk cases appropriately.
• Use analytical decision-making with strong judgement skills to make sound, evidence-based decisions on case progression, Interim Orders and closure.
• Maintain accurate records using a range of technology, MS Outlook, Word, Excel, Case Management Systems.
• Manage sensitive data confidentiality, adhering to guidelines, policies and regulation law.

Further details are available in the full Job Description and Person Specification.

Rewards and Benefits

• 30 days annual leave plus bank holidays
• 8% employer pension contribution
• Ongoing training and professional membership support
• Enhanced Employee Assistance Programme
• Employee wellbeing and lifestyle rewards, Free online 24/7 GP

Important Information

• Candidates must have the right to work in the UK.
• We conduct original document checks, as part of Pre-employment screening.
• Candidates require a Disclosure and Barring Service (DBS) criminal record check.
• We are unable to provide feedback at application stage.

Application Process

To apply, please submit your CV and Supporting Statement demonstrating how you meet the job role and essential criteria. We will not consider applications without a supporting statement. Assessment days will be held on-site at our London office. We reserve the right to close vacancies early due to high application volumes and therefore encourage you to apply early.

Advert Closing Date: 30 May 2026

HCPC will review applications weekly, please apply early to ensure your application is considered. Assessment Centre Dates: Wednesday 13 May, Monday 18 May, Tuesday 9 June 2026. Candidates are only required to attend one onsite assessment AM or PM and will be notified promptly of the outcome.

About the HCPC

The Health and Care Professions Council is the independent regulator for 15 Health and Care professions in the UK. We protect the public by maintaining a register of over 350,000 professionals known as Registrants, and set the standards for professionals conduct, education, training, and proficiency; we act when there are concerns about a Registrants fitness to practise. Our aim is to be a high performing regulator which delivers forward-looking regulation underpinned by strong data and collaboration. How we are achieving this is set out in our Corporate Strategy 2021-26. Our values underpin our work and culture. We aim to be fair, compassionate, inclusive, and enterprising.

About the Department Fitness to Practise - Case Progression & Quality

The work of the Fitness to Practise directorate has public protection at its core, and our important work is therefore subject to scrutiny. The work we do has a significant impact on people's lives. The team manages a high-volume caseload of complaints and registrant updates, they assess risk to the public, gather evidence, and prepare cases for consideration by the Investigating Committee, supporting fair, timely and proportionate regulatory outcomes.

Equality, Diversity, and Inclusion

HCPC is committed to being an actively anti-discriminatory organisation and a Disability Confident employer. We strongly encourage applications from suitably qualified candidates from all backgrounds. We will make reasonable adjustments to ensure an inclusive and barrier-free recruitment process and guarantee an interview for disabled candidates who meet the minimum criteria. For a confidential discussion about support or adjustments, please contact our recruitment email address. Our values underpin everything we do. In addition to role-specific competencies, candidates will be assessed against the HCPC Values and Behavioural Framework during the selection process.