Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage legal services teams and oversee case progression for hearings.
- Company: Join HCPC, a leading regulator committed to equality and inclusion.
- Benefits: Enjoy excellent employee benefits and ongoing learning opportunities.
- Why this job: Be part of a dynamic team making a real impact in legal services.
- Qualifications: Strong organisational skills and problem-solving abilities required.
- Other info: Applications must include a supporting statement; diverse candidates encouraged to apply.
The predicted salary is between 36000 - 60000 £ per year.
About the Department:
The FTP department receives and investigates concerns about registrants' fitness to practise, incorrect or fraudulently procured entries onto our register, protection of title offences and provides an adjudication function through the HCPC Tribunal Service (HCPTS). We employ around 130 people, who are collectively responsible for the delivery of the HCPC's FTP and adjudication work. We manage an open caseload of approximately 2,000 cases across the department.
FTP Legal Services
Since April 2024, we've been growing the in-house legal services teams that sit within our FTP Department. Our in-house legal services now include a decision-making team, a presenting officer team, an investigation case holding team, a team who provide oversight for cases held by our External Legal Providers and a team who manage our substantive order review cases.
About the role:
Purpose
Within our FTP department, we now have a number of teams that make up our in-house FTP legal services. We're looking to introduce a new management role to support the operation and performance of the FTP legal services teams.
Main Duties
- Management support for Presenting Officer hearing allocations - managing resource to ensure all hearings listed by the HCPTS have an appropriate Presenting Officer allocated to present on behalf of HCPC.
- Providing effective case progression instructions to External Legal Providers (ELPs) on cases being investigated before the Investigating Committee.
- Oversight of ELPs in relation to effective and proactive case progression across the caseload of cases that have not yet been considered by the Investigating Committee.
Candidate Requirements
To fulfil this role effectively, a candidate will have excellent organisational skills, an ability to monitor and drive performance, be an effective operational problem solver and be able to make autonomous instructions to external stakeholders. Alongside our excellent employee benefits, we are committed to your ongoing learning and development to build your skills, experience, and career.
Closing Date: 12 May 2025 (All vacancies will close at 1pm)
Interview Date: Week Commencing 26 May 2025
Application information: Please submit a supporting statement along with your CV. Applications without a supporting statement will not be reviewed.
HCPC's vision is to be recognised as an actively anti-discriminatory organisation that upholds and promotes best practice in equality, diversity and inclusion and an active ally for change. We are a Disability Confident employer and aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the HCPC. We will make reasonable adjustments and adaptations to ensure the recruitment process is inclusive and barrier-free and will offer an interview to disabled candidates who meet the minimum criteria for the role. If you would like to have a confidential discussion on how we can support you, please contact.
Our values underpin what we do and how we do it, to help us operate to high standards and effectively as a regulator and employer. In addition to the core competencies for this role, we will also assess you against our values during the selection process: Please refer to the HCPC Values and Behavioural Framework.
Legal Services Manager employer: THE HEALTH AND CARE PROFESSIONS COUNCIL
Contact Detail:
THE HEALTH AND CARE PROFESSIONS COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Services Manager
✨Tip Number 1
Familiarise yourself with the HCPC's FTP department and its functions. Understanding the intricacies of how the department operates, especially regarding case management and the role of Presenting Officers, will give you a significant edge during interviews.
✨Tip Number 2
Network with current or former employees in the legal services sector, particularly those who have worked within regulatory bodies. They can provide valuable insights into the role and the organisational culture, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss your experience in managing teams and driving performance. Be ready to share specific examples of how you've successfully overseen projects or cases, as this will demonstrate your capability to handle the responsibilities of the Legal Services Manager role.
✨Tip Number 4
Research the HCPC's values and behavioural framework thoroughly. During the interview, align your responses with these values to show that you not only understand the organisation's mission but also embody its principles.
We think you need these skills to ace Legal Services Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Legal Services Manager position. Tailor your application to highlight how your skills and experiences align with the specific duties outlined.
Craft a Strong Supporting Statement: Since a supporting statement is mandatory, ensure it clearly demonstrates your understanding of the role and showcases your relevant experience. Use specific examples to illustrate your organisational skills and problem-solving abilities.
Highlight Relevant Experience: In your CV and supporting statement, emphasise any previous experience in legal services or case management. Mention any roles where you managed teams or worked with external stakeholders, as this will be crucial for the position.
Review and Edit: Before submitting your application, review both your CV and supporting statement for clarity and conciseness. Check for any grammatical errors and ensure that all information is accurate and relevant to the role.
How to prepare for a job interview at THE HEALTH AND CARE PROFESSIONS COUNCIL
✨Understand the FTP Department's Role
Familiarise yourself with the functions of the FTP department and its importance in maintaining professional standards. Be prepared to discuss how your experience aligns with their mission and how you can contribute to their ongoing work.
✨Showcase Your Organisational Skills
As a Legal Services Manager, you'll need excellent organisational skills. Prepare examples from your past experiences where you've successfully managed multiple cases or projects simultaneously, demonstrating your ability to prioritise and drive performance.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you've encountered operational challenges and how you resolved them. Highlight your analytical thinking and decision-making skills, especially in relation to managing external legal providers.
✨Align with HCPC Values
Research the HCPC's values and behavioural framework thoroughly. During the interview, reflect these values in your responses, showing that you are not only a fit for the role but also for the organisation's culture and commitment to diversity and inclusion.
