Case Team Manager

Case Team Manager We have an amazing opportunity for two dedicated and highly organised individuals to join our Investigations team as Case Team Managers. This is a hybrid working role where you will be required to attend our Kennington office at least once a week. As a Case Team Manager you will be responsible for leading, motivating and managing a team that ensures the timely progression of potential fitness to practise allegations through the Investigations process. Your responsibilities will include working closely with other Case Team Managers in the function, allocating cases, ensuring a balanced workload across the team and the effective use of available resources, driving productivity and ensuring cases are progressed in line with quality and timeliness performance objectives and indicators. Some primary duties and responsibilities include: * Managing a team as well as individual performance, through coaching and supporting Case Managers to problem solve and overcome obstacles or issues that prevent case progression. * Making sound evidence based decisions, and effectively assessing and managing risk. * Being accountable for the quality and timeliness of case progression, risk assessments and decisions, ensuring they are completed when and to the quality required. * Evaluating staff performance, including conducting probationary reviews, performance appraisals, sickness absence procedures and any other relevant procedures. * Support in implementing the directorate's work plan by ensuring that team members are clear about their individual and collective contribution towards achieving the objectives, targets and standards contained within it and to manage performance against these. Candidate Requirements You will have significant experience of managing a team and resources, including a demonstrable ability and understanding of performance management and coaching. You will have a high level of written English and verbal communication skills, and an ability to use your initiative to work effectively under pressure. Your strong communication skills will enable you to work effectively within a team and with your peers, to build and maintain positive relationships across a range of internal and external stakeholders. Experience of working within the (health) regulatory sector will be advantageous. For further information on this role, please click here for the detailed job description and person specification. As part of the application process, along with a copy of your most up to date CV please submit a supporting statement explaining the reasons you should be considered for this role; and what demonstrable experience you will bring based on the person specification and job advert. CVs submitted without a supporting statement will not be considered for the next stage in the recruitment process for this role. Closing Date: 10 February 2025 at 1pm Interview Date: Week commencing 24 February 2025 HCPC's vision is to be recognised as an actively anti-discriminatory organisation that upholds and promotes best practice in equality, diversity and inclusion and an active ally for change. We are a Disability Confident employer and aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the HCPC. Our values underpin what we do and how we do it, to help us operate to high standards and effectively as a regulator and employer. In addition to the core competencies for this role, we will also assess you against our values during the selection process: Please refer to the HCPC Values and Behavioural Framework