Restaurants Manager in Newquay

At The Headland, we blend Heritage with Heart to create unforgettable experiences. We are deeply committed to putting the Cornish community first and protecting our stunning coastline. As a proud EarthCheck partner, eco-friendly practices are in our DNA. We don't just talk about sustainability; we live it every day. Together, we provide effortless, elevated hospitality in spaces designed for everyone—where our guests (and their four‑legged friends!) can relax, play, and make lifelong memories.

Main Responsibilities: Lots to do, but lots of fun

As our Restaurants Manager, you will be expected to:

• Master
  Multi-Service Operations: Confidently oversee multiple service areas and concepts, ensuring a seamless, 5* standard of luxury across the board.
• Lead
  by Example: Set and maintain impeccable service standards required for a refined dining experience, remaining hands‑on within the operation during peak shifts.
• Drive
  Team Development: Act as a mentor and coach, passionately training and developing the front‑of‑house teams to reach their full potential.
• Deliver
  Versatile Excellence: Utilise your deep knowledge of diverse restaurant service styles to elevate the guest experience.
• Exceed
  Expectations: Work collaboratively to ensure guest expectations are consistently surpassed in all areas of service delivery.
• Manage
  Commercials & Stock: Oversee accurate billing, manage stock control, and minimize wastage across all outlets.
• Collaborate
  Closely: Maintain strong, effective relationships with our Executive Head Chef and his brigade to optimise sales and develop the business.
• Uphold
  Flawless Standards: Ensure all guest areas and heart‑of‑house spaces are consistently presented with a strict focus on quality, cleanliness, and hygiene.

Our ideal Restaurants Manager will bring:

• High-Volume
  Expertise: Proven managerial experience in a successful, vibrant, and high‑volume luxury restaurant or hotel environment.
• Multi-Service
  Capability: The agility to operate and manage different service techniques and dining concepts simultaneously without compromising on detail.
• A
  Passion for Mentorship: A genuine enjoyment for team development, building confidence, and fostering a positive workplace culture.
• Exceptional
  Communication & Organisation: Strong verbal, written, and listening skills, paired with a calm demeanor under the pressure of a busy service.
• Guest-Centric
  Mindset: The determination and confidence to handle guest and staff concerns swiftly, leaving a lasting, positive impression.

Perks & Benefits

We believe in rewarding our team with exceptional perks. When you join us, you’ll enjoy:

• Complimentary
  breakfast, lunch, or dinner provided for all shifts over 6 hours
• On‑site
  parking
• Gym
  access & weekly swim session
• Complimentary
  stay after 1 year’s service
• 40%
  off spa products
• 25%
  off spa treatments
• Complimentary
  meals in each of our restaurants, once a year
• Special
  rate for Pride of Britain Hotels
• Discounted
  surf lessons
• Shared
  Gratuities: Gratuities are shared equally among the whole team, ensuring everyone is rewarded for their part in our success.

As well as regular awards and recognition:

• Monthly
  recognition awards
• Annual
  festive awards event
• Long
  service awards dinner

To Apply

If you have what it takes to join a vibrant, multi‑award‑winning hotel, we would love to hear from you!

If you would like any further information on the role before applying, please feel free to get in touch with our HR team at HRadmin@headlandhotel.co.uk.

Please note: In line with UK Immigration and Employment Law, proof of ID (Passport, National Identity Card, or Birth Certificate) will be required during the application process.