At a Glance
- Tasks: Be the welcoming face of our spa, guiding guests and ensuring a relaxing experience.
- Company: Join the vibrant team at The Headland Spa, a multi-award-winning hotel.
- Benefits: Enjoy discounts on treatments, gym access, and complimentary stays after a year.
- Other info: Fixed term role with opportunities for recognition and growth.
- Why this job: Perfect for energetic individuals who love customer service and teamwork.
- Qualifications: Great energy, attention to detail, and a passion for helping others.
The predicted salary is between 20000 - 25000 € per year.
An exciting position has opened here at The Headland Spa, in the role of Spa Front of House Assistant. We are looking for a multi-talented Front of House Assistant to join our welcoming team. We want someone who takes pride in their work, who can be flexible and is not afraid of getting their hands dirty. Here at The Headland, we work as a team so a team-player mindset will greatly benefit you in this role.
This is an amazing opportunity for someone with great energy, enthusiasm, attention to detail and outstanding customer service to join our Spa/Aqua Club team. In this role, you'll wear several hats:
- Spa Receptionist: Be the first impression for our guests, greeting them warmly, scheduling appointments, and processing payments.
- Spa Host: Guide guests through the spa experience, ensuring a seamless transition from arrival to relaxation.
- Spa/Leisure Attendant: Ensure towels and gowns are readily stocked, refreshing the relax lounge, maintaining a serene environment, and assisting the therapists as needed.
This is a fixed term position until the end of August 2026, working 32 hours per week, 4 days out of 7 including evenings, weekends and bank holidays.
If you have what it takes to join a vibrant, multi award winning hotel such as The Headland, we would love to hear from you.
As a member of our team you can enjoy the following benefits:
- Complimentary stay after 1 year's service
- 40% off spa products
- 25% off spa treatments
- Gym access & weekly swim session
- Special rate for Pride of Britain Hotels
- Discounted surf lessons
- On site parking
As well as regular awards and recognition:
- Monthly recognition awards
- Annual festive awards event
- Long service awards dinner
Spa Attendant in Newquay employer: The Headland Hotel
The Headland Spa is an exceptional employer, offering a vibrant work environment where teamwork and customer service excellence are at the forefront. Employees enjoy a range of benefits including complimentary stays, discounts on spa treatments, and access to gym facilities, all while being part of a multi-award-winning hotel that values recognition and employee growth. Located in a stunning coastal setting, this role provides a unique opportunity to contribute to a serene guest experience while developing your skills in a supportive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Attendant in Newquay
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Headland Spa. Understand their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant atmosphere.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with us.
✨Tip Number 3
Show off your flexibility! The job requires someone who can wear multiple hats, so be prepared to discuss how you've adapted to different roles or tasks in previous jobs. Highlighting your versatility will make you stand out as a great fit for our team.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance to showcase your personality. Plus, it’s super easy to do!
We think you need these skills to ace Spa Attendant in Newquay
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and what makes you a great fit for our team.
Tailor Your Application:Make sure to tailor your application specifically for the Spa Attendant role. Highlight your customer service skills and any relevant experience that shows you can handle the various tasks we need you to do, like being a Spa Receptionist or Host.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Headland Spa.
How to prepare for a job interview at The Headland Hotel
✨Know the Spa Inside Out
Before your interview, take some time to research The Headland Spa. Familiarise yourself with their services, ethos, and any recent news. This will not only show your enthusiasm but also help you answer questions more confidently.
✨Show Off Your Customer Service Skills
As a Spa Front of House Assistant, outstanding customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your ability to create a welcoming atmosphere.
✨Emphasise Teamwork
Since this role requires a team-player mindset, think of instances where you successfully collaborated with others. Be ready to discuss how you contribute to a positive team environment and support your colleagues.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the role you're applying for, especially in a spa setting.
