At a Glance
- Tasks: Lead front-of-house teams and ensure exceptional dining experiences at our stunning seaside restaurant.
- Company: Join The Headland, a proud EarthCheck partner committed to sustainability and community.
- Benefits: Enjoy free meals, gym access, discounts, and shared gratuities in a vibrant team environment.
- Other info: Opportunities for recognition and career growth in a multi-award-winning hotel.
- Why this job: Be part of a dynamic hospitality team creating unforgettable moments for guests and their furry friends.
- Qualifications: Experience in high-volume luxury restaurants and a passion for mentoring teams.
The predicted salary is between 30000 - 40000 £ per year.
At The Headland, we blend Heritage with Heart to create unforgettable experiences. We are deeply committed to putting the Cornish community first and protecting our stunning coastline. As a proud EarthCheck partner, eco-friendly practices are in our DNA. We don't just talk about sustainability; we live it every day. Together, we provide effortless, elevated hospitality in spaces designed for everyone—where our guests (and their four-legged friends!) can relax, play, and make lifelong memories.
We are actively seeking an exceptional Restaurants Manager to lead our talented front-of-house teams at RenMor (literally meaning ‘Restaurant by the Sea’) and across The Headland’s multiple food and beverage operations, including our Ballroom, Spa, and supporting with various events. Boasting sweeping views over the Atlantic and a vibrant open kitchen, we deliver unforgettable culinary experiences. If you are a dynamic hospitality professional who thrives in a multi-service environment and possesses an uncompromising eye for luxury standards, we want to hear from you.
Main Responsibilities:
- Master Multi-Service Operations: Confidently oversee multiple service areas and concepts, ensuring a seamless, 5* standard of luxury across the board.
- Lead by Example: Set and maintain impeccable service standards required for a refined dining experience, remaining hands-on within the operation during peak shifts.
- Drive Team Development: Act as a mentor and coach, passionately training and developing the front-of-house teams to reach their full potential.
- Deliver Versatile Excellence: Utilise your deep knowledge of diverse restaurant service styles to elevate the guest experience.
- Exceed Expectations: Work collaboratively to ensure guest expectations are consistently surpassed in all areas of service delivery.
- Manage Commercials & Stock: Oversee accurate billing, manage stock control, and minimise wastage across all outlets.
- Collaborate Closely: Maintain strong, effective relationships with our Executive Head Chef and his brigade to optimise sales and develop the business.
- Uphold Flawless Standards: Ensure all guest areas and heart-of-house spaces are consistently presented with a strict focus on quality, cleanliness, and hygiene.
Our ideal Restaurants Manager will bring:
- High-Volume Expertise: Proven managerial experience in a successful, vibrant, and high-volume luxury restaurant or hotel environment.
- Multi-Service Capability: The agility to operate and manage different service techniques and dining concepts simultaneously without compromising on detail.
- A Passion for Mentorship: A genuine enjoyment for team development, building confidence, and fostering a positive workplace culture.
- Exceptional Communication & Organisation: Strong verbal, written, and listening skills, paired with a calm demeanor under the pressure of a busy service.
- Guest-Centric Mindset: The determination and confidence to handle guest and staff concerns swiftly, leaving a lasting, positive impression.
Perks & Benefits
We believe in rewarding our team with exceptional perks. When you join us, you’ll enjoy:
- Complimentary breakfast, lunch, or dinner provided for all shifts over 6 hours
- On-site parking
- Gym access & weekly swim session
- Complimentary stay after 1 years’ service
- 40% off spa products
- 25% off spa treatments
- Complimentary meals in each of our restaurants, once a year
- Special rate for Pride of Britain Hotels
- Discounted surf lessons
- Shared Gratuities: Gratuities are shared equally among the whole team, ensuring everyone is rewarded for their part in our success.
As well as regular awards and recognition:
- Monthly recognition awards
- Annual festive awards event
- Long service awards dinner
To Apply
If you have what it takes to join a vibrant, multi-award-winning hotel, we would love to hear from you! If you would like any further information on the role before applying, please feel free to get in touch with our HR team at HRadmin@headlandhotel.co.uk. Please note: In line with UK Immigration and Employment Law, proof of ID (Passport, National Identity Card, or Birth Certificate) will be required during the application process.
Restaurant Manager in Newquay employer: The Headland Hotel
The Headland Hotel in Newquay is an exceptional employer, offering a vibrant work culture where teamwork and sustainability are at the forefront. As a Guest Experience Host, you'll enjoy benefits like complimentary meals, discounts on hotel stays and spa products, and access to gym facilities, all while contributing to creating unforgettable experiences for our guests. Join us in a role that not only values your contributions but also supports your growth in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager in Newquay
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Headland Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Headland Hotel
Don't be shy about reaching out to The Headland Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Manager in Newquay
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Headland Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Headland Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
