At a Glance
- Tasks: Be the welcoming face of our spa, guiding guests and ensuring a relaxing experience.
- Company: Join the vibrant team at The Headland Spa, an award-winning hotel.
- Benefits: Enjoy discounts on treatments, gym access, and complimentary stays after a year.
- Other info: Fixed term role with opportunities for recognition and growth.
- Why this job: Perfect for energetic individuals who love customer service and teamwork.
- Qualifications: Great energy, attention to detail, and a passion for helping others.
The predicted salary is between 20000 - 25000 € per year.
An exciting position has opened here at The Headland Spa, in the role of Spa Front of House Assistant. We are looking for a multi-talented Front of House Assistant to join our welcoming team. We want someone who takes pride in their work, who can be flexible and is not afraid of getting their hands dirty. Here at The Headland, we work as a team so a team-player mindset will greatly benefit you in this role. This is an amazing opportunity for someone with great energy, enthusiasm, attention to detail and outstanding customer service to join our Spa/Aqua Club team.
In this role, you'll wear several hats:
- Spa Receptionist: Be the first impression for our guests, greeting them warmly, scheduling appointments, and processing payments.
- Spa Host: Guide guests through the spa experience, ensuring a seamless transition from arrival to relaxation.
- Spa/Leisure Attendant: Ensure towels and gowns are readily stocked, refreshing the relax lounge, maintaining a serene environment, and assisting the therapists as needed.
Salary & Contract: This is a fixed term position until the end of August 2026, working 32 hours per week, 4 days out of 7 including evenings, weekends and bank holidays. If you have what it takes to join a vibrant, multi award winning hotel such as The Headland, we would love to hear from you. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply. Proof of ID will be required in the form of a Passport, National Identity Card or Birth Certificate.
Perks: As a member of our team you can enjoy the following benefits:
- Complimentary stay after 1 year's service
- 40% off spa products
- 25% off spa treatments
- Gym access & weekly swim session
- Special rate for Pride of Britain Hotels
- Discounted surf lessons
- On site parking
As well as regular awards and recognition:
- Monthly recognition awards
- Annual festive awards event
- Long service awards dinner
Spa Front Of House Assistant in Newquay employer: The Headland Hotel Co. Ltd
The Headland Spa is an exceptional employer, offering a vibrant work environment where teamwork and customer service excellence are at the forefront. Employees enjoy a range of benefits including complimentary stays after one year, generous discounts on spa services, and opportunities for recognition through monthly and annual awards. Located in a stunning setting, this role not only provides meaningful employment but also fosters personal growth and development within a multi-award-winning hotel.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Front Of House Assistant in Newquay
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Headland Spa. Understand their values and what makes them unique. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about outstanding customer service, think of examples from your past experiences where you've gone above and beyond for a guest or customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your team spirit! The Headland Spa values teamwork, so be prepared to discuss how you work well with others. Share examples of how you've collaborated with colleagues in previous roles to create a positive environment.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets noticed and shows that you’re serious about joining our vibrant team at The Headland.
We think you need these skills to ace Spa Front Of House Assistant in Newquay
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see your enthusiasm and energy, so don’t be afraid to express why you’re excited about joining our team at The Headland Spa.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience that matches the role of Spa Front of House Assistant. Focus on customer service skills and any previous roles where you’ve been a team player – we love that!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points for easy reading and make sure to include all the key details about your experience and skills that relate to the job description.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Headland Hotel Co. Ltd
✨Know the Spa Inside Out
Before your interview, take some time to familiarise yourself with The Headland Spa's services and offerings. Understanding the treatments, facilities, and overall vibe will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided outstanding customer service in the past. Think about situations where you went above and beyond for a guest or resolved a tricky issue. This will demonstrate your ability to create a welcoming atmosphere, which is key for a Front of House Assistant.
✨Emphasise Teamwork
Since this role requires a team-player mindset, be ready to discuss your experiences working in a team. Share specific instances where you collaborated effectively with others, highlighting your flexibility and willingness to pitch in wherever needed.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview, reflecting the professional yet relaxed environment of the spa. This shows that you understand the importance of presentation in a customer-facing role.
