At a Glance
- Tasks: Join our team to gain hands-on experience in hospitality across various departments.
- Company: The Headland Cornwall, a five-star hotel with a welcoming atmosphere.
- Benefits: Enjoy discounts on stays, spa treatments, and complimentary meals after one year.
- Other info: Flexible rotations tailored to your education and career goals.
- Why this job: Kickstart your career in hospitality while learning from industry experts.
- Qualifications: Open to students eager to learn and grow in a dynamic environment.
Overview
Join to apply for the Student Placement role at The Headland Cornwall
Role and rotations are described below with examples of how placements operate across departments, tailored to the successful applicant\'s education or career aspirations.
Food & Beverage Service Rotation
We are looking for people that wish to broaden their hospitality experience and skills by taking on a learning and development placement, offered year round, tailored to your current education schedule or post-graduate career aspirations. During your time with us you will fully participate in the day-to-day operations at our five-star standard. Previous placements have been either 6 or 12 months with some departmental rotations being available; the rotation can be tailored to the successful applicant. An example of a previous rotation is mentioned below:
- RenMor (breakfast, lunch, afternoon tea, dinner) or The Deck (bar service, casual dining service, poolside service).
- Welcoming guests to the restaurant.
- Set up of restaurant prior to service.
- Food and beverage general knowledge.
- Friendly service that exceeds guests expectations.
- Up selling additional food and beverages.
- Allergens and special requests.
Front Of House Rotation
To ensure all our guests receive a true Headland welcome and are treated individually with the utmost care and attention.
- Assisting the Concierge team with guest requests.
- Assisting the Reception team with check ins, check outs, and general queries.
- Assisting the Guest Host team with arrival guest tours and rooming, plus luggage handling procedures.
- Participating in guest relations, learning about guest praise and complaint handling.
- Learning about the setup of rooms for events, including understanding function sheets.
- Building a knowledge base in regard to how the whole hotel works together as a single operation, made up of multiple smaller operations.
Housekeeping And/Or Maintenance Rotation
To learn about the absolute attention to detail required when preparing guest bedrooms/cottages, alongside the front of house areas in the hotel and spa. Gain a basic understanding in areas of maintenance that are essential in a hotel, to keep the whole operation running smoothly.
- Cleaning and preparing hotel bedrooms & cottages to five-star standards.
- Guest amenities stock control
- Housekeeping PMS reporting
- COSHH
- Evening turn-down service
- Rota setting in a busy seven day per week, 14 hours per day, department.
- Basic maintenance tasks e.g. stopping a tap from dripping, resetting a fuse, changing a lightbulb.
Kitchen Rotation
Putting your culinary skills to the test in a variety of different services, across our three kitchens.
- Supporting the pastry team, ensuring we are ready for our Afternoon Tea service.
- Overview of kitchen policies, standards and procedures.
- Developing an understanding of kitchen operations.
- Gain experience in supporting different styles of service and holding a section in the role of Commis Chef.
- Develop skills in managing food stock and understanding allergen and food safety.
In all rotations you will
- Encourage and deliver genuine care and attention to our internal and external guests.
- Complete all training as required.
- Ensure you comply with dress and grooming standards.
- Participate in team/departmental meetings as required.
- Actively care about the well-being of fellow colleagues and guests.
- Keep up to date with the regulatory environment of The Headland.
- Ensure all sensitive personal data is kept secure and processed in line with the Company\\\'s General Data Protection Regulations.
- Ensure that you are aware of your responsibilities under the Health and Safety at Work Act and as a result, all health & safety procedures are fully met, including participation in twice yearly refresher training.
- Any other duties that are considered a reasonable business request.
Salary and Contract
12-month student placement working 40 hours per week, five days out of seven including evenings, weekends and bank holidays.
In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply. Proof of ID will be required in the form of a Passport, National Identity Card or Birth Certificate.
Perks
As a member of our team you can enjoy the following benefits:
- Complimentary stay after 1 year of service
- 50% off hotel stays
- 40% off spa products
- 25% off spa treatments
- Complimentary meal in each of our restaurants, once per year
- Gym access & weekly swim session
- Special rate for Pride of Britain Hotels
- Discounted surf lessons
- On site parking
Recognition
As Well As Regular Awards And Recognition
- Bi-Monthly recognition awards
- Annual festive awards event
- Long service awards dinner
Seniority level: Internship
Employment type: Contract
Job function: Education
Industries: Education
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Student Placement in Newquay employer: The Headland Cornwall
The Headland Cornwall is an exceptional employer that offers a unique opportunity for students to gain hands-on experience in the hospitality industry while enjoying the stunning coastal location of Newquay. With tailored rotations across various departments, employees benefit from a supportive work culture that prioritises personal growth and development, alongside attractive perks such as discounted stays and spa treatments. Join us to be part of a dedicated team that values genuine care for both guests and colleagues, ensuring a rewarding and enriching placement experience.
StudySmarter Expert Advice🤫
We think this is how you could land Student Placement in Newquay
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even alumni who might have connections in the hospitality industry. A friendly chat can lead to opportunities you wouldn't find on job boards.
✨Tip Number 2
Prepare for interviews by researching The Headland Cornwall and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your pitch! You never know when you’ll meet someone from The Headland. Have a quick summary of your skills and what you’re looking for ready to go, so you can impress them on the spot.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at The Headland Cornwall.
We think you need these skills to ace Student Placement in Newquay
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Student Placement role. We want to see how you can contribute to our five-star service!
Show Your Passion for Hospitality:Let us know why you're excited about working in hospitality! Share any relevant experiences or aspirations that demonstrate your enthusiasm for the industry.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us.
How to prepare for a job interview at The Headland Cornwall
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Student Placement role and its rotations. Familiarise yourself with the specific departments you'll be working in, like Food & Beverage Service or Housekeeping. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Hospitality Skills
Since this role is all about hospitality, think of examples from your past experiences where you've provided excellent service. Whether it's a part-time job or a volunteer position, be ready to discuss how you went above and beyond for guests. This will demonstrate your commitment to delivering a five-star experience.
✨Ask Thoughtful Questions
Interviews are a two-way street, so prepare some insightful questions to ask your interviewers. Inquire about the training process, team dynamics, or how they handle guest feedback. This shows that you're not just interested in the job, but also in how you can contribute to the team and grow within the company.
✨Dress to Impress
First impressions matter, especially in the hospitality industry. Make sure you dress smartly and adhere to any grooming standards mentioned in the job description. A polished appearance will reflect your professionalism and readiness to represent The Headland Cornwall.
